2016 Luzerne Dr., Gatlinburg, 37738, United States
#63 of 532 hotels in Gatlinburg
Guests' ChoiceBased on 49 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.8
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 15 September 2023
Nancy
United StatesNothing
The bedrooms are on different floors so there was privacy. Pool table was nice and a good selection of games
Stayed in September 2023
Reviewed: 7 September 2023
Newton
United StatesSome of the lights downstairs did not work.
Stayed in September 2023
Reviewed: 1 September 2023
Himes
United StatesWhile the property was clean in general, it needs a deep cleaning. The banisters on the stairs were very dirty and we cleaned them ourselves because they were sticky as well as some of the door knobs. The baseboards are also in need of cleaning and paint. TV in bottom bedroom had no sound on cable TV.
Really loved the hot tub plus private bath and a jacuzzi in each bedroom. The kitchen was well equiped and had all necessary appliances. Using a door code to enter was much easier than keeping up with keys. Would stay again.
Stayed in August 2023
Reviewed: 19 July 2023
Melissa
United StatesThe downstairs had a musty smell., it didn't really bother us. It is a mountain road but a skilled driver should have no problem.
The Floorplan worked out great for our family. Beautiful views off the decks. We enjoyed having our coffee everyday out there and having cocktails in the evening. The hot tub was great after a long day of sight seeing. Great location on the mountain and close to downtown Gatlinburg and Pigeon Forge.
Stayed in July 2023
Reviewed: 16 May 2023
Buckner
United StatesThe little bit of grass surrounding the cabin was VERY high. Even though there wasn't much space around the cabin, if we had had kids with us and they wanted to go outside at all, they wouldn't have been able to leave the driveway. We didn't have kids so it wasn't an issue for us, it just looked a little unkept. But that was seriously the only fault we could find with the whole place. Everything else was excellent.
Loved that the kitchen was fully stocked with anything needed for cooking in, including coffee filters. There were dvd's to choose from and watch, a game room with pool table, poker chips, board games and books so it would have been great for a group/family. The place was VERY clean and the view from the balcony was nice.
Stayed in May 2023
Reviewed: 10 March 2023
Payton
United Stateshot tub jets worked poorly and it wouldn’t heat up as much as I had hoped. (more than likely from previous guests not knowing how to properly use it, like keeping it covered when not using and turn off the jets when done).
everything was great! great view, very cozy and beautiful!
Stayed in March 2023
Reviewed: 27 December 2022
Fatima
United Statessofa was uncomfortable
location and size
Stayed in December 2022
Reviewed: 12 November 2022
Sherry
United StatesThe hot tub was not working properly. The water level kept going below the jets and they would spray in our faces. Then we would fill it up to where it was suppose to be and it would then be cold. So we were hoping that since we filled it up to the right level we would be able to use it the next day after warming back up but the level went back down below the top jets again.
This was a beautiful cabin and relaxing. Had plenty of things for the family to do when not out sightseeing. Would have been nicer if hot tub worked properly.
Stayed in November 2022
Reviewed: 29 July 2022
Jayram
United Statesthis is awesome place nice and clean also we enjoy cabin I got 10 out of 10 with my family they wanna go back next year same cabin
Stayed in July 2022
Reviewed: 16 April 2022
Maggie
United StatesThe house basically equipped with all types of things you need for living. However the washing machine and dryer seems not welcome for use. The bedding and linen seems need to change. Feels ok but looks quite old.
The house is located close to Gatlinburg, very convenient. Meanwhile it’s a quite place on the little mountain with beautiful views.
Stayed in April 2022
Reviewed: 5 April 2022
Melissa
United Statesprice
clean nice view
Stayed in April 2022
Reviewed: 29 March 2022
Matthew
United StatesPool was of site and we weren't able to go cause of weather
The jacuzzi and the hot tubs mostly nice viewed
Stayed in March 2022
Reviewed: 21 March 2022
Heather
United StatesNo complaints
Nice, clean & not far from activities & food!
Stayed in March 2022
Reviewed: 28 January 2022
Donnie
United StatesThe Hot tub didn’t work, That was one of main features I rented out days because of the location!!!
The views,
Stayed in January 2022
Reviewed: 24 August 2021
Michael
United StatesI can not really think of anything. Our experience was great.
The location was great. We were in the hot tub on the deck listening to music and sipping on wine all night, literally. While sitting on the deck and I looked to my left, there was a bear walking down the street minding his or her own business. When leaving to return home, there was another bear in a yard. That was worth the trip alone, my wife was thrilled. There were may activities in Gatlinburg that we had an opportunity to experience. I was actually amazed at how much there was to do. We will be returning !!!
Stayed in August 2021
Reviewed: 3 July 2021
Emily
United StatesPerfect place for our honeymoon! Really hope to visit again one day!
Stayed in July 2021
Reviewed: 2 October 2023
Julianna
United StatesThe light in the down stairs bedroom was blown, the water pressure in the showers was not great but ok to be as expected for how high up the mountain we were, and the hot water didn’t get very hot in the showers. Other than the minor stuff everything was good for a weekend getaway. I do not recommend going during car show events tho as traffic was a pain.
We really loved the Mountain View! We also got to experience a momma bear with 3 cubs.
Stayed in October 2023
Reviewed: 4 June 2023
Matt
United Stateshot tub wouldn’t stay hot and leaked real bad and had no pressure I. the jets, we got vandalized by two bear and one of them tried to attack us we called for help and they said they couldn’t do anything we were on our own to defend ourself
Stayed in June 2023
Reviewed: 16 February 2022
Kayla
United Statesthe jacuzzi never heated past 82. they didn’t fix it the whole 4 night we were there. the beds are not comfortable and the pillows were hard as rocks. the tv programming was very minimal and you’re not able to rent a movie either. the bathroom down stairs never got hot water and the tub gets cold by the time it fills up. the upstairs bathroom hot water only stayed warm for about 10 minutes.
the view and the cleanliness also the location from the city was nice not a long drive.
Stayed in February 2022
Reviewed: 13 October 2021
Russell
United StatesNot the cleanest, stair rails filthy. No pillow protectors anywhere, mattress cover missing off downstairs bed and sags badly once slept in. Drawers falling out of dressers in downstairs bedroom. Towels very poor condition fraying. Baseboards in terrible state dirty and desperately in need to paint, several areas of ceiling damage in property. Even sofa was unsupportive and uncomfortable. Carpet downstairs smells like it needs a good steam clean. Small pool cues both broken. Upstairs shower dripping constantly. Only 4 wine glasses provided in a house that can sleep 6. The whole property needs some attention to detail and updating. $2000 for 4 days was expecting the property to be immaculate. Shouldn’t charge that amount just because of location. Extremely disappointing
Location
Stayed in October 2021
Reviewed: 30 July 2021
Sallie
United StatesThe bed on the upper level was very hard and uncomfortable. My husband and I didn't sleep well at all. He slept on the couch every night and I slept with him the last night of our stay.
I loved the location. I loved seeing the bears in front of the cabin every morning. Access was excellent. The cabin had everything we needed and we enjoyed staying there.
Stayed in July 2021
Reviewed: 9 October 2021
Anonymous
United StatesBears got in our car. Lol
Everything
Stayed in October 2021
Reviewed: 16 July 2021
Anonymous
United StatesDrip in upstairs shower, steps loose going downstairs
Beautiful view, enjoyed hot tub, got used to winding hill roads. Comfortable accommodations, loved the game room downstairs.
Stayed in July 2021
Reviewed: 29 May 2024
John
United StatesThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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