536 Volunteer Pkwy, Bristol, 37620, United States
#5 of 5 hotels in Bristol
Guests' ChoiceBased on 291 hotel reviews
5.9Cleanliness
6.4
Comfort
6.6
Location
7.2
Facilities
6.1
Staff
7.7
Value for money
6.4
Free WiFi
7.8
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End of dialog contentReviewed: 24 June 2023
Jo
United StatesUpon arrival the motel was dated but that didn't bother us. The gentleman who checked us in was polite and helpful. As we proceeded out to find our room there was a gentleman in the parking lot getting high( literally leaning on a car with a needle in his arm). A room had a door wide open and two women were passed out, one across the bed and one slouched in a chair. We found our room , there were signs of roaches, the floor was dirty and the room itself was not clean. The pool did not have any water in it. And the worker on duty told us that three vehicles had been broken into the night before.
We did not even stay at this location so there was nothing to really gauge likeness off of. We checked out ten minutes after checking in.
Stayed in June 2023
Reviewed: 13 June 2023
Buggly1
United StatesThe floors didn't look very clean in room but rest of room was great. The grounds were being updated so in middle of a update but was quiet and clean
The room was huge, immediate hot water, water pressure in shower was phenomenal the location was close enough to track, ihop was up street about 2 miles Applebee's was down street the decor was fairly new, the family run motel staff was sweet and personal but professional
Stayed in June 2023
Reviewed: 12 June 2023
Angela
United StatesThe property was not as described! false advertisement!
convenient
Stayed in June 2023
Reviewed: 30 May 2023
Olha
United Statessuper rough crowd, screaming and yelling. I braced the door with a chair. all rooms seem to have doors to each other which is creepy. not like the pictures at all.
nothing
Stayed in May 2023
Reviewed: 29 May 2023
Karen
United StatesConvenient location
Stayed in May 2023
Reviewed: 29 May 2023
Robert
United StatesNothing.
Great location. Convenient.
Stayed in May 2023
Reviewed: 28 May 2023
Melissa
United Statesthis place was gross it looks nothing like the pictures..we got a room around back and when we walked it the smell of stall beer and cigarettes made me sick (we asked for a non smoking room) the sheets were grossly stained
nothing
Stayed in May 2023
Reviewed: 21 May 2023
Tonya
United StatesDirty room! Floor had dirt on it. Paint peeling off walls, shower spigot was out of wall. Dirty washcloth hanging on shower. The white comforter had urine stains on it. Room smelled of urine.
Friendly staff
Stayed in May 2023
Reviewed: 7 May 2023
Doviejo1973
United StatesLoved my room,very friendly staff
Stayed in May 2023
Reviewed: 4 May 2023
Stacey
United StatesThe dog barking at 1:30am
it was quite
Stayed in May 2023
Reviewed: 19 April 2023
Iulia
Romaniaexpensive, not clean, no breakfast (as advertised), closed pool, etc.
close to the center, pool (althought not open)
Stayed in April 2023
Reviewed: 11 April 2023
Stephen
United StatesThe bathroom with the faucet being loose
Yeah I told the people who checked me in that the plug on the ac unit didn't work and in the faucet on the tub was very loose and it will fall off if someone pulls it up for the shower
Stayed in April 2023
Reviewed: 19 February 2023
Ashley
United StatesStaff was extremely rude. Wasn’t made aware before booking or traveling 6 hours that they were doing construction and roofing work. Gas fumes filled our room.
Nothing.
Stayed in February 2023
Reviewed: 15 January 2023
Elizabeth
United Statesnothing
the staff was really nice and helpful
Stayed in January 2023
Reviewed: 23 December 2022
Payne
United StatesWhen we arrived the beds were dirty so I ended up having to get clean sheets and blankets and change the beds myself, there was hair in the tub and sink. They claim they have wifi but it doesn't reach the rooms. They say they have complementary breakfast but unless your paying to live there then you can't have it. Asked for room service n no one showed up . Soy entire stay I ended up getting cleaning supplies and cleaning it myself. Not to mention I am a housekeeper so I know everything there is to know about cleaning a room. When the night time front desk was advised she was very rude while having her friends all over the office. It wasn't worth the $900 that we paid to stay here. I would rate it a 1 but you can't go any lower. I'm from Bristol this was my boyfriend first visit from Florida and a horrible impression was made
Stayed in December 2022
Reviewed: 5 December 2022
Kerry
United StatesVery run down and lots of things broken. Breakfast was minimal (see pic). So dirty it's probably a health hazard. Towels are dirty and stained. They DO NOT clean sheets or mop floors. between guests!! We changed rooms twice and bedding was full of hair, dried blood (yes blood!), Paw prints, brown mystery stains, and fresh yellow stains. Bathrooms had clumps of hair, toilets were dirty, and one room had a bug problem. Do yourself a favor and stay somewhere else.
There's a woman that works at the desk thats is very friendly. She is the only redeeming quality of this place.
Stayed in December 2022
Reviewed: 2 December 2022
Jd
United StatesThere were numerous unruly and loud people hanging out in the parking lot with little concern for others staying there.
The location is ideal, the staff are super friendly and although older facilities was clean and well equipped.
Stayed in December 2022
Reviewed: 28 November 2022
Gwen
United StatesBreakfast was a bit disappointing. If youre only going to serve coffee and donuts please say so. Thats fine, but to most people, breakfast means, cereal, eggs, toast, etc.
The helpfulness of the staff. Hotel is an older building, but management has worked hard to make it comfortable and appealing to clients.
Stayed in November 2022
Reviewed: 31 October 2022
Deborah
United Statesnot more family restraunts in area
easy to get to
Stayed in October 2022
Reviewed: 30 October 2022
Ellen
United StatesTile floor in the bath room had been replaced but the grout was applied sloppily, all over the wall and door. The rest of the bathroom needs to be updated.
it was available right when we needed it- the bed was super comfortable!
Stayed in October 2022
Reviewed: 26 October 2022
Stiltner
United StatesStains on bedding
Clean rooms and friendly service. The location is great and actually quite being its on the main strip. GO VOLS!
Stayed in September 2022
Reviewed: 10 October 2022
Reed
United StatesRoom hasn't been cleaned at all still had wrappers from previous people in floor walls had looked like coke on walls and while taking showers about fell no slip resistant on tub floor and while showering a piece of the ceiling fell and hit me in head paint was peeled off door and wasn't full of customers so hopefully not one of better rooms
Was on first floor
Stayed in October 2022
Reviewed: 10 October 2022
Heather
United StatesThe beds are not queen, more like a full, very small
Price
Stayed in October 2022
Reviewed: 3 October 2022
Victoria
United Statesit was dirty the showers weren’t clean and the shower leaked water plus the bed sheets were stained
location
Stayed in October 2022
Reviewed: 3 October 2022
Terry
United StatesParking lot was being resurfaced in the middle of the day on Friday, during busiest time of day. (Limited parking spaces). Floor was filthy, not mopped. Shower faucet was hanging out wall. Heater dial in bathroom was hanging out of the wall. Somebody scratched their name in the paint, on back of bathroom door. Huge hole behind mirror, everytime the door closed, mirror would swing away from the wall. Smelled like cat pee in closet. Killed spider in the bathroom. Ironijg board cover was dirty. Refrigerator did not work. Place is not very well kept up.
It was close to our event. And we got to check in early.
Stayed in October 2022
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