3619 9th Avenue, Council Bluffs, IA 51501, United States
#6 of 25 hotels in Council Bluffs
Guests' ChoiceBased on 1025 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
9.3
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 July 2023
Valerie
United StatesI was unaware that this hotel did not have an elevator. I would not have booked it otherwise.
Clean, good value
Stayed in July 2023
Reviewed: 16 July 2023
Carter
United StatesAir conditioning wasn’t the greatest. Room was very hot at checkin and took over an hour to cool down
Clean room’s comfortable bed
Stayed in July 2023
Reviewed: 14 July 2023
Jennifer
United StatesClean, friendly staff, and safe parking lot.
Stayed in July 2023
Reviewed: 11 July 2023
Shannon
United StatesRoom was very dusty in spots. Didn’t care for breakfast.
Friendly staff. Location to freeway.
Stayed in July 2023
Reviewed: 6 July 2023
Paul
United StatesWeedy landscape, stained carpet
Clean place. Friendly staff. Decent breakfast.
Stayed in July 2023
Reviewed: 5 July 2023
Mary
United StatesNoisy at night next to freeway
Great staff, comfortable, decent breakfast
Stayed in July 2023
Reviewed: 3 July 2023
Chris
United StatesQuestion: Where is the kitchen? I always enjoy poking my head in the kitchen.
I thought the waffle batter was some sort of sour dough mixture. My grandson said it had an after taste. So, I don’t know exactly. My last morning there when I was getting some eggs I saw a large dark area in the eggs. So I didn’t have any. We were in a hurry so I didn’t say anything thing to the desk lady. They also reminded me of the eggs I ate in the mess hall in the Army. You can never forget those eggs. LOL! Rooms were nice and comfortable. Pretty quite too since all those LSU fans were there. I slept about as good as one can when sleeping away from home. Tell the ladies their hello. Enjoyed talking.
Stayed in June 2023
Reviewed: 2 July 2023
Becki
United StatesThe walls were a bit thin, so we could hear other guests in the hall.
Excellent location & the staff was very welcoming and friendly. Breakfast had a nice variety
Stayed in July 2023
Reviewed: 2 July 2023
Pranjal
United StatesNo elevator
Clean and friendly staff
Stayed in July 2023
Reviewed: 2 July 2023
Ashley
United StatesThe pillows were terrible.
Overall, it was clean and comfortable.
Stayed in July 2023
Reviewed: 1 July 2023
Judy
United StatesHad some issues with bathroom (shower curtain missing and shampoo, shower gel dispensers empty). Staff was very apologetic.
Very convenient to interstate Quiet Friendly staff Tasteful renovations
Stayed in June 2023
Reviewed: 30 June 2023
Benjamin
United StatesBed wasn’t comfortable and pillows were flat
Good location, up to date technology, good breakfast
Stayed in June 2023
Reviewed: 30 June 2023
Virginia
United StatesThe floors in our room had shoe footprints and thought the floors should have been mopped prior to next guest's arrival. Also, no elevator to second floor so manager accommodated us by placing us in a room on the first floor.
Welcoming staff. Comfortable room. Lots of pillows and towels. Good Wi-Fi. Good breakfast. Good parking. Easy to find this property.
Stayed in June 2023
Reviewed: 16 June 2023
Andrea
GermanyClean and quiet, tasty breakfast.
Stayed in June 2023
Reviewed: 15 June 2023
Jlw
United StatesNeeded a hot tub, pool or sauna. But overall was just what we needed.
Price was on point with expirence. Rooms were clean and breakfast was good :)
Stayed in June 2023
Reviewed: 13 June 2023
Larry
United Statesbathroom/tub was a little small.
clean. I liked the tile floors in the room.
Stayed in June 2023
Reviewed: 2 June 2023
Diane
United StatesClean and inexpensive
Stayed in May 2023
Reviewed: 1 June 2023
Obaid
United StatesGood place to stay with family. The rooms are super clean. The best part is that the room has a microwave and fridge, which is important when staying with kids. The staff is friendly.
Stayed in May 2023
Reviewed: 1 June 2023
Gladys
Canadavery nice dining area, bright and clean. nice breakfast options and good coffee.
Stayed in May 2023
Reviewed: 31 May 2023
Cathy
United Statesno smoking rooms, had to go outside
Everything was hot and plentiful, she kept the breakfast full, no waiting for the food, yeah!!!
Stayed in April 2023
Reviewed: 30 May 2023
Arnulfo
United StatesThere was no blow dryer so it's hard doing my daughter hair
Breakfast was awesome
Stayed in May 2023
Reviewed: 29 May 2023
Susan
United StatesBridgePointe is a GREAT value. Room was large and spotless. Wonderful location less than 5 min from downtown Omaha. Bike trails very close to hotel. Nice local restaurants available.
Stayed in May 2023
Reviewed: 28 May 2023
Mary
United StatesI missed not having a working desk but the table with two chairs worked.
The staff moved us to a quieter room! We did not ask for a room that adjoins to another room. Thise rooms are not as quiet.
Stayed in May 2023
Reviewed: 20 May 2023
Jenny
United Statesgetting to the hotel was difficult due to the construction on the road.... not your fault, just the way it was.
Staff was friendly, room was clean and quiet. Bed was comfortable.
Stayed in April 2023
Reviewed: 19 May 2023
Dennis
United StatesVery pleasant, the staff was wonderful
Stayed in May 2023
Val dʼIsère, France
Krumbach, Germany
Ruhpolding, Germany
Saint Andrews, Canada
Cambria, USA
Vresse-sur-Semois, Belgium
Peveragno, Italy
Cagliari, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content