935 East Andrew Johnson Highway, Greeneville, TN 37745, United States
#8 of 9 hotels in Greeneville
Guests' ChoiceBased on 175 hotel reviews
4.4Cleanliness
5.3
Comfort
5.5
Location
6.4
Facilities
4.9
Staff
6.4
Value for money
5.4
Free WiFi
6.6
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End of dialog contentReviewed: 1 November 2021
Angela
United StatesThere was fresh wet urine in the bed and my son laid his face in it. we were only accommodated with 2 towels for 4 people. we moved 3 rooms the first night we were there. never got any clean towels on the last night stay for 2 of us to take showers. this was the worse motel stay in my life. I will never return to this filthy dump. I have sent several messages to the property manager and still no response.
Absolutely nothing
Stayed in October 2021
Reviewed: 18 October 2021
Macey
United StatesFor starters all the roaches! The filth! The paint pulled off the walls the dead bug guts on the walls, the filthy furniture in the room. The busted TV. We slept in car. I have videos of bugs
Absolutely nothing
Stayed in October 2021
Reviewed: 16 October 2021
Debbra
United StatesNo phone microwave didn’t work no WiFi
Room was cold
Stayed in October 2021
Reviewed: 13 October 2021
Sandy
United StatesLocation of room was not in the main building. Booked this room in May so I should have got better room. Towel bar and hair dryer was hanging off wall and the shower curtain.
Nothing
Stayed in October 2021
Reviewed: 12 October 2021
Martez
United StatesEverything burn marks all over the room
Nothing
Stayed in October 2021
Reviewed: 11 October 2021
Barbara
United StatesBathroom sink disgusting. Shower not clean. Moist smell in room
Location price
Stayed in October 2021
Reviewed: 11 October 2021
James
United StatesCleaning ladies didn't clean.
Met good neighbors staying there too. It was close to the event I went to.
Stayed in October 2021
Reviewed: 10 October 2021
Kimberly
United StatesRoom was awful toilet seat was painted and paint pealing off the floors were dirty the tub was dirty stains on the bed clothes was going to leave but no where else available. Bathroom looked like they didn't clean it. 2 towels for 3 guest for 3 days.
Nothing
Stayed in October 2021
Reviewed: 4 October 2021
Elizabeth
United StatesNot enough towels for 2 people. No shampoo just conditioner. Not enough coffee and refrigerator was broken and too much unmeasurable furniture made the room very small and crowded
Clean and good area
Stayed in October 2021
Reviewed: 25 September 2021
Saralu
United StatesOur non-smoking room reeked of smoke. As a result, we were moved to a queen room instead of a king room. The paint in the bathroom was peeling. The towels were thin. The breakfast was canceled. The outside door had to be slammed to make it catch.
Nothing!
Stayed in September 2021
Reviewed: 25 September 2021
Elizabeth
United StatesLeaving
Nothing
Stayed in August 2021
Reviewed: 22 September 2021
Richard
United StatesRoom dirty and old
No breakfast offered
Stayed in September 2021
Reviewed: 9 September 2021
Milton
United Statesnone served
Stayed in August 2021
Reviewed: 8 September 2021
Dawdy
United StatesNeeded better parking for the room we stayed in. Restaurant next to facility took up most of the parking. Other than that I didn't have any complaints.
The staff was very courteous and pleasant to speak with. I would recommend this location to anyone that needs a place to stay whether it's 1 night or longer. The cleaning staff was in and out quickly but very efficient. I was amazed on how quiet it was being so close to a restaurant and highway.
Stayed in August 2021
Reviewed: 1 September 2021
Harrison
United StatesAbsolutely Love It Here !!!
EVERYTHING !!!
Stayed in September 2021
Reviewed: 30 August 2021
Eric
United StatesI liked everything it was nice and clean and all of good staff
I had a very relaxing stay and all was amazing
Stayed in August 2021
Reviewed: 30 August 2021
Jen
United StatesEverything else. Booked my room over a month in advance; they gave it to someone else. The rooms they allowed me to look at smelled of cigarette smoke; extremely strong. I checked in around 4:30 unloaded and left. Retuned around 11 and felt very unsafe. I turned my keys in and left.
The staff was friendly
Stayed in August 2021
Reviewed: 29 August 2021
Robert
United StatesThey gave our reserved room away. We got stuck in room under construction. No plug covers . No fire alarm . A real dump . Refused to refund our money for 2 weeks . Took 3 hrs for hot water and ac took 2 days to cool . I don't recommend staying here
Didn't like anything about this dump 😠
Stayed in August 2021
Reviewed: 12 August 2021
Stacy
United StatesNo ice or coke machines. Didn't have frog or micro 1st 2 nights
Friendly staff
Stayed in June 2021
Reviewed: 2 August 2021
Susan
United StatesNo hair dryer iron coffee maker in room
Location
Stayed in August 2021
Reviewed: 1 August 2021
Tanya
United StatesThere were no towels, none not even a wash cloth or hand towel. I picked up the phone to call the office and it had no cords. Just a unworkable phone. In the am I used my cell to call for towels was told not any towels. I noticed when leaving that there was a smoke detector that had no cover and had been gutted. When checking out I ask for my money back and canceled my second night stay. Office guy said ok give you money back and no charge for canceling because of our issues. I have not gotten a refund yet!
I will start with the good. Floors were clean and bed linen was clean.
Stayed in July 2021
Reviewed: 21 July 2021
Kim
United StatesEverything this place is awful. This place needs to be removed from this site! Please see pictures. I asked for my money back and was denied because after trying 2 different rooms we couldn’t stay there.
Easy to find
Stayed in June 2021
Reviewed: 20 July 2021
Desirae
United StatesFor starters the bed was broken, broken lamps, broken curtains, holes in the walls the absolute WORSE days inn I have ever stayed in!!
One of the beds were broken we told the front desk clerk his only response was oh well I have no other rooms available. It was the worse hotel I have ever stayed at!
Stayed in July 2021
Reviewed: 10 July 2021
Stacy
United StatesIce machine didnt work, soda machine didnt work,.no coffee and n breakfast like website says
Friendly staff
Stayed in July 2021
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