11790 Interstate 10 West, San Antonio, TX 78230, United States
#176 of 315 hotels in San Antonio
Guests' ChoiceBased on 1020 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.2
Facilities
7.5
Staff
7.8
Value for money
7.9
Free WiFi
7.0
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End of dialog contentReviewed: 1 May 2024
Diana
United StatesI asked for no housekeeping and still housekeeping went in. Other than that it was a good stay.
Convenience and location
Stayed in April 2024
Reviewed: 24 April 2024
John
United StatesA/C went out and no one answered the phone at front desk. Asked for a discount on my stay but had hard time communicating due to language and glass enclosure at desk, so not sure about compensation on room. Terrible coffee.
Clean room, comfy bed.
Stayed in April 2024
Reviewed: 10 April 2024
Audriana
United StatesI wish breakfast had been an option.
Decent location, very clean.
Stayed in February 2024
Reviewed: 8 April 2024
Sharon
United StatesRoom Nextdoor was very noisy. They woke us up at 1am in hallway. Congregating. Yelling at each other. After -15 min I called front desk. Was asked if music was loud. I said no music but people were extremely noisy. Was informed nothing could be done. Lost a nights sleep. Lasted approximately 1 1/2 hrs. Was too nervous to sleep. My husband checked us out in the morning and didn’t mention. We have stayed there 5-6 times in past year. This was first time we had issues.
Cleanliness and comfort
Stayed in April 2024
Reviewed: 2 April 2024
Destanie
United StatesThey forgot the blankets for the room so there were only sheets the first night. The room smelled very bad. The older house keeping lady tried to rush us out of our room at 10:30, when check out was at 11.
The main manager was amazing. He was very welcoming and accommodating. The ladies that helped with breakfast were very friendly. They offered daily room service. The room was fairly decent for the price.
Stayed in April 2024
Reviewed: 11 March 2024
Evelyn
United StatesThe door seem like they are broken they are all bent it feels unsafe kids were running around there was homeless ppl just hanging out in the parking lot
Stayed in March 2024
Reviewed: 3 March 2024
Dominique
United StatesI didn't like that the hair dryer in the room was broken, our ac kept going in and out and even though we picked a nob smoking room, our room smelled heavily of cigarettes
I loved the location! In the middle of restaurants and entertainment. I loved how clean the room was, and how comfortable the beds were.
Stayed in February 2024
Reviewed: 2 March 2024
Registe
United StatesNo heat in the room and my neighbor was loud
Clean and friendly staff
Stayed in March 2024
Reviewed: 19 February 2024
Lori
United StatesThey have great shower pressure and hot water. The beds were very comfortable.
Stayed in February 2024
Reviewed: 10 February 2024
Samuel
United StatesSmells like weed everywhere. Bed sheets have a bunch of cigarette burn marks. Tv remotes barely works.
Need fast food stores
Stayed in January 2024
Reviewed: 6 February 2024
Anthony
United StatesRoom doors to close together. Other Guest walking talking and slamming doors all night
Comfortable beds
Stayed in February 2024
Reviewed: 24 January 2024
Dominique
United StatesThe only thing I didn't like was I wish they would have given us a few more towels but other than that, it was a really great stay.
The location was wonderful! And the Inn was nice and clean and definitely roomy!
Stayed in January 2024
Reviewed: 5 January 2024
Ana
United StatesThere was a spider when we woke up. :(
Close to fiesta park
Stayed in January 2024
Reviewed: 24 December 2023
Ana
United StatesI just need this place to have breakfast and it would be the perfect spot for the price
I always stay here and it’s very comfortable and safe
Stayed in December 2023
Reviewed: 23 October 2023
Janice
United StatesNo breakfast when it said breakfast & I fought to get in my room every time
Clean
Stayed in October 2023
Reviewed: 16 October 2023
Narissa
United StatesOne of the lightbulbs was out. And a burger was left in our fridge but was pretty clean otherwise.
It was a comfy room for a good price. Location was great and close to everything I needed. The bed was very comfortable.
Stayed in October 2023
Reviewed: 21 September 2023
Elsa
United StatesThis is not the hotel's fault, but the guest next to us kept fighting out loud,,yelling and it sounded like they were throwing and breaking stuff. Could not sleep well.
Everything was good. It was clean,the price was reasonable.
Stayed in September 2023
Reviewed: 20 September 2023
Stephany
United StatesThe bed! :( the bed would squeak any way you would move it made loud noise. I’ve stayed here 3 other times and the beds were nice and comfortable.
I like that it was so clean, staff is always friendly and helpful. Outside everything is calm, no one making noise.
Stayed in September 2023
Reviewed: 6 September 2023
Javier
United StatesSecond a/c in king suite was too noise
It's was good for the price very quiet
Stayed in September 2023
Reviewed: 15 August 2023
Daisy
United StatesRoom , sheets were dirt cigarettes burn a underwear was still on the floor not clean well.
Area
Stayed in August 2023
Reviewed: 1 August 2023
Carol
United StatesI had a $10.00 extra charge on my card for a towel missing so, WARNING make sure you count the towels upon arrival !! Never would I take a towel from a DAMN hotel !!! We, visit San Antonio quite often and stayed @ this hotel a couple of times before never again.
The rooms were clean, staff not very personable , breakfast was ok , used the pool it was great in this heat, Overall, for us this hotel was ok for one night.
Stayed in July 2023
Reviewed: 27 July 2023
Aracely
MexicoNothing
Parking
Stayed in July 2023
Reviewed: 26 July 2023
Sandra
United StatesNo breakfast and sort of noisy
Location and price and being on first floor
Stayed in July 2023
Reviewed: 5 July 2023
Rachel
United StatesDidn’t like that people were outside our door yelling the second night we were there.
It’s was a very good location for us. Pool was clean, room was clean
Stayed in July 2023
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