11790 Interstate 10 West, San Antonio, TX 78230, United States
#175 of 319 hotels in San Antonio
Guests' ChoiceBased on 1008 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.2
Facilities
7.5
Staff
7.9
Value for money
7.9
Free WiFi
7.0
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End of dialog contentReviewed: 30 August 2022
Yolanda
United StatesNothing
Everything
Stayed in August 2022
Reviewed: 26 August 2022
Theresa
United KingdomRoom is some dusty
Stayed in August 2022
Reviewed: 23 August 2022
Peggy
United StatesNo drain stops in the sink and bathroom tub. hot water when taking a shower was lukewarm.
very clean and comfortable. staff very friendly.
Stayed in August 2022
Reviewed: 15 August 2022
Delgado
United StatesThe tube was a little dirty I just rinse it off the door for the bathroom would not lock it was broken
No breakfast
Stayed in August 2022
Reviewed: 13 August 2022
Deborah
United Statesrooms were spacious and clean
Stayed in July 2022
Reviewed: 8 August 2022
Markisha
United StatesLocation was in between where I needed to be. Went to go to seaworld drive from hotel was 15 minutes away also 15 minutes from Riverwalk
Stayed in August 2022
Reviewed: 6 August 2022
Jade
United StatesThe parking lot was tiny. I had to park on the complete opposite side of where my room was located and walk with all of my bags. There was coffee in my room but not a coffee maker. The coffee in the lobby was awful. The worst part was the next morning housekeeping was literally banging on my room before check out time even though I had put up the do not disturb sign.
The price was a great value. The bed was very comfortable.
Stayed in July 2022
Reviewed: 2 August 2022
Kellogg
United StatesSecurity -door chain screws not secured, screws stripped. Not enough hangers for clothes.
Quiet, friendly housekeepers
Stayed in July 2022
Reviewed: 2 August 2022
Denise
United StatesNothing
Nice people and relaxing
Stayed in August 2022
Reviewed: 2 August 2022
Lucy
United StatesBeing woken up to move rooms
Size of bed. Also the room stayed cool despite it being motel style.
Stayed in August 2022
Reviewed: 1 August 2022
Lynduh
United StatesThe air-conditioning wasn't as cool as we would of liked. It would get cool and then turn off and the room would get hot immediately. We had to keep manually turning it on.
Staff was friendly, site was secure. We love the lighted up parking lot and the 1 entrance. Feels more secure
Stayed in July 2022
Reviewed: 25 July 2022
Yuliana
United StatesOur room did have a weird smell and our air was leaking water so the rug was wet. Also, the bath water pressure wasn’t too great
The location is great and the bedrooms were very comfortable!
Stayed in July 2022
Reviewed: 22 July 2022
Josue
United StatesBathroom door couldn’t close
Comfortable and felt safe
Stayed in July 2022
Reviewed: 18 July 2022
Rosario
United StatesFriendly staff. And very nice and clean rooms
Stayed in July 2022
Reviewed: 18 July 2022
Erick
United Statesthere was bugs in our room
the pool
Stayed in July 2022
Reviewed: 13 July 2022
Melanie
United StatesOur room was by the pool so it was a bit noisy during the late afternoon and evening as people enjoyed the pool. Overall it was quiet and comfortable in the room during the night. The TP was only 1 ply and rough but usable.
The room was spacious and clean. The staff was helpful and friendly. One staff member even offered to help us bring in our luggage. The location was easy to get to and in a good, safe area of town from what I could tell. My sisters and I felt safe there. The location worked well for us since we traveled to various places in different directions.
Stayed in July 2022
Reviewed: 9 July 2022
Lee
United StatesI had to tell them twice NOT to be calling me to ask about house cleaning when I had the placard on the door saying no!! They went in once anyway!!!!?
Stayed in July 2022
Reviewed: 9 July 2022
Dirk
United Statesbeds too hard, and they advertise breakfast, and there wasn’t anything😡😡
clean easy location.
Stayed in July 2022
Reviewed: 8 July 2022
Ysquierdo
United StatesThe way GPS indicates that it is on I-10 West, but it is on the East bound
Close to dining's
Stayed in July 2022
Reviewed: 4 July 2022
Sergio
United Statesthere was no breakfast as advertised
Stayed in June 2022
Reviewed: 29 June 2022
Echartea
United StatesStaff was accommodating. Respectful,
Stayed in June 2022
Reviewed: 28 June 2022
Svitlana
United StatesThe only thing is that there was no Internet (it was restored on the last day of our stay).
The room was really clean and spacious. Location was convenient. Thank you!
Stayed in May 2022
Reviewed: 27 June 2022
Shiby
United StatesFloor carpet very dirty
Bed was really comfortable
Stayed in June 2022
Reviewed: 13 June 2022
Ramirez
United StatesNot enough towels. Pillows to small.
Good clean room. Need to work on some staff friendliness. Some were better than others.
Stayed in June 2022
Reviewed: 10 June 2022
Maribel
United Statesroom
Stayed in June 2022
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