5335 Central Avenue Pike, Knoxville, TN 37912, United States
Based on 309 hotel reviews
4.8Cleanliness
5.7
Comfort
5.9
Location
6.7
Facilities
5.4
Staff
7.1
Value for money
5.7
Free WiFi
4.7
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End of dialog contentReviewed: 21 May 2023
Clum
United StatesBlack mold, carpet, roach droppings. Blood on light switch, exits were blocked including fire exits. Never again.
Nothing was disgusting
Stayed in May 2023
Reviewed: 14 May 2023
Lori
United StatesEverything was perfect!! We have absolutely no complaints. We encourage everyone to book this hotel! I did move the TV from the sitting room to the bedroom. I would recommend keeping it there.
Front desk Tyler was very friendly and accommodating. Room was spacious, clean and nice. Everything worked! Bed was very comfortable. Hot breakfast was absolutely delicious. Definitely worth every penny. On our trip we had to stay at a different hotel the following night AT THE Same PRICE and it was not clean, not friendly, and toilet and TV were broken, and no breakfast. In the future we'll look to book at Clarion all the time!
Stayed in May 2023
Reviewed: 1 May 2023
Candice
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 April 2023
Brittania
United StatesThe photos were very untrue and this hotel should hold themselves accountable for falsely advertising. While in line to check in there were 3 families demanding their money back because of there room and or the photos.
I did not like anything about it. But the front desk gentleman he refunded my money without any problems he even stated the hotel should not advertise something they do not have they needed to update there page.
Stayed in April 2023
Reviewed: 20 April 2023
Mccaleb
United StatesWasn't hot out of juice
Wasn't not good
Stayed in April 2023
Reviewed: 18 April 2023
Ingrid
Canadawhat could be better is the unpleasant odor upon entering the room. a stale odor which we have encountered at other inns as well. not sure what you can do about this .problem. the breakfast could be more upgraded.
we were informed this was a 2 star rating inn. we were looking to stay overnight so a 2 star rating wasn't a deterrent. we were pleasantly surprised with the the clean room. will definitely book this inn on are way to Florida and back. have it in our gps destination
Stayed in April 2023
Reviewed: 17 April 2023
Tommy
United Stateswell the pool is closed do to construction the hallways smell like old nursing home it stinks run down the bar was closed and restaurant was to It need a lot of TLC to the hotel has mold in the bathrooms not a very clean place
good breakfast
Stayed in April 2023
Reviewed: 4 April 2023
Jamie
United StatesVery dated, dirty, AC and TV didn’t work. The pool was not open, the restaurant was not open.
Stayed in April 2023
Reviewed: 4 April 2023
Saturnino
United Statesthey gave my room key to someone else who walked into my wife changing. spoke with booking.com who said they would be providing me a full refund, still awaiting that
nothing
Stayed in April 2023
Reviewed: 3 April 2023
Keri
United Statesthe room needed upgrades badly. the paint was peeling, outlets hanging out of wall. was just really rundown
convenience
Stayed in April 2023
Reviewed: 3 April 2023
Karen
United StatesWe were a little disappointed that the pool was closed. The door entrance to the pool had a sign that it was closed by the health department. Which I am sure is a temporary issue that will be resolved soon.
The room was comfortable and clean. I really liked the handicap-accessible shower and that the room was located on the ground floor near the entrance. The breakfast had a variety of options and was a convenient place to eat before getting back on the road.
Stayed in March 2023
Reviewed: 2 April 2023
Douglas
United StatesNoisy, loud people,doors slamming all night! My NON SMOKING room had an unpleasant smell Not to mention I was charged twice for my stay!
Didn’t eat it
Stayed in April 2023
Reviewed: 31 March 2023
Timm
United StatesIt was more or less a nightmare from the time we walked in. The first room they gave us was full of tarps and dirty towels from painting. The room we stayed in..the air conditioner barely worked, it smelled like cat pee in the room and all down the hallway. After coming back from dinner, there were numerous homeless people wandering in and out of the lobby to use the bathroom. Second morning we walk out to a guy smoking pot in the drop off. Breakfast was ok the first day, horrible the second. The biscuits were hard as a rock. Lights outside didn’t work, so you couldn’t see if you had the right parking lot the first time. Just bad all the way around.
Stayed in March 2023
Reviewed: 17 March 2023
Demetrice
United StatesLiked everything
Everything
Stayed in February 2023
Reviewed: 14 March 2023
Warrick
United StatesWe didn't even stay. Very shady character running up and down the halls. It stunk and smelled like weed. We immediately asked for a refund
Stayed in March 2023
Reviewed: 10 March 2023
Carson
United StatesThe room was gross. The wall was rotting out around the ac unit and the furniture was covered in looked like cigarette ashes
The destination was good considering the places that we we’re going and the staff was nice
Stayed in March 2023
Reviewed: 8 March 2023
Misty
United StatesNothing pee around toilet doors broken ceiling in tub falling down back of toliet cracked not cleaned good
Nothing horrible room was awful and needs work and cleaned properly
Stayed in March 2023
Reviewed: 5 March 2023
Thomas
United StatesA bit run down, it could be updated
price and location
Stayed in March 2023
Reviewed: 4 March 2023
Hickson
United StatesNothing
The room
Stayed in March 2023
Reviewed: 3 March 2023
Tiffany
United StatesThe room was unsanitary, mold in the bathrooms, dirty floors, broken furniture, rusty furniture. The pool had been shut down by the Knoxville health department. There were people obviously on drugs wondering all over the hotel. It made our family very uneasy, as we were staying for a medical procedure the next day.
Stayed in March 2023
Reviewed: 2 March 2023
Richard
United StatesThe place smell like cigarettes and weed in the Halls. The staff was very unprofessional. Swimming pool was not open like it says on website I picked up smoking room and it's a non-smoking Motel got penalized $100 off my debit card
I didn't like nothing about the place the environment or nothing
Stayed in February 2023
Reviewed: 24 February 2023
Patricia
United StatesRonnie at the front desk was very helpful.
Stayed in February 2023
Reviewed: 11 February 2023
Kevin
United Statesovercharged me. didn’t follow the rates I was quoted. mold in bathroom. exposed wires. unsafe.
nothing really
Stayed in February 2023
Reviewed: 4 February 2023
Danny
United StatesThough the room and amenities were great, the carpet and walls need updated and the lobby could be a little more inviting; however, for the money spent it went beyond expectations.
Very clean, nice restroom, wonderful bed and bedding, wonderful priced room. Great breakfast.
Stayed in February 2023
Reviewed: 14 January 2023
Paula
United StatesSink and countertop was separated. The ceiling over shower was damaged. The shower rod was broke. The neighbors were loud. And a drug deal was made just off lobby.
Bed was soft.
Stayed in December 2022
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