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  5. Reviews of Clarion Inn & Suites near Downtown

Reviews of Clarion Inn & Suites near Downtown 3 stars

5335 Central Avenue Pike, Knoxville, TN 37912, United States

Review score

Based on 309 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    6.7

  • Facilities

    5.4

  • Staff

    7.1

  • Value for money

    5.7

  • Free WiFi

    4.7

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Showing 76 – 100

  • Reviewed: 21 May 2023

    1.0
    Gross do not stay here
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Black mold, carpet, roach droppings. Blood on light switch, exits were blocked including fire exits. Never again.

    Nothing was disgusting

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Clarion Knoxville does everything right
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!! We have absolutely no complaints. We encourage everyone to book this hotel! I did move the TV from the sitting room to the bedroom. I would recommend keeping it there.

    Front desk Tyler was very friendly and accommodating. Room was spacious, clean and nice. Everything worked! Bed was very comfortable. Hot breakfast was absolutely delicious. Definitely worth every penny. On our trip we had to stay at a different hotel the following night AT THE Same PRICE and it was not clean, not friendly, and toilet and TV were broken, and no breakfast. In the future we'll look to book at Clarion all the time!

    Stayed in May 2023

  • Reviewed: 1 May 2023

    1.0
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 24 April 2023

    1.0
    Look somewhere else.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The photos were very untrue and this hotel should hold themselves accountable for falsely advertising. While in line to check in there were 3 families demanding their money back because of there room and or the photos.

    I did not like anything about it. But the front desk gentleman he refunded my money without any problems he even stated the hotel should not advertise something they do not have they needed to update there page.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wasn't hot out of juice

    Wasn't not good

    Stayed in April 2023

  • Reviewed: 18 April 2023

    8.0
    this inn was a major upgrade from a days inn that i stayed in on the way to Florida and more costly
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    what could be better is the unpleasant odor upon entering the room. a stale odor which we have encountered at other inns as well. not sure what you can do about this .problem. the breakfast could be more upgraded.

    we were informed this was a 2 star rating inn. we were looking to stay overnight so a 2 star rating wasn't a deterrent. we were pleasantly surprised with the the clean room. will definitely book this inn on are way to Florida and back. have it in our gps destination

    Stayed in April 2023

  • Reviewed: 17 April 2023

    3.0
    Never booking here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    well the pool is closed do to construction the hallways smell like old nursing home it stinks run down the bar was closed and restaurant was to It need a lot of TLC to the hotel has mold in the bathrooms not a very clean place

    good breakfast

    Stayed in April 2023

  • Reviewed: 4 April 2023

    1.0
    Awful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dated, dirty, AC and TV didn’t work. The pool was not open, the restaurant was not open.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    1.0
    i checked out early because I did not feel safe in the rooms
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    they gave my room key to someone else who walked into my wife changing. spoke with booking.com who said they would be providing me a full refund, still awaiting that

    nothing

    Stayed in April 2023

  • Reviewed: 3 April 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the room needed upgrades badly. the paint was peeling, outlets hanging out of wall. was just really rundown

    convenience

    Stayed in April 2023

  • Reviewed: 3 April 2023

    9.0
    We had booked ahead but when we arrived Judy was very accommodating to suit our needs!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    We were a little disappointed that the pool was closed. The door entrance to the pool had a sign that it was closed by the health department. Which I am sure is a temporary issue that will be resolved soon.

    The room was comfortable and clean. I really liked the handicap-accessible shower and that the room was located on the ground floor near the entrance. The breakfast had a variety of options and was a convenient place to eat before getting back on the road.

    Stayed in March 2023

  • Reviewed: 2 April 2023

    2.0
    Never again!!!
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy, loud people,doors slamming all night! My NON SMOKING room had an unpleasant smell Not to mention I was charged twice for my stay!

    Didn’t eat it

    Stayed in April 2023

  • Reviewed: 31 March 2023

    1.0
    Won’t stay there again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was more or less a nightmare from the time we walked in. The first room they gave us was full of tarps and dirty towels from painting. The room we stayed in..the air conditioner barely worked, it smelled like cat pee in the room and all down the hallway. After coming back from dinner, there were numerous homeless people wandering in and out of the lobby to use the bathroom. Second morning we walk out to a guy smoking pot in the drop off. Breakfast was ok the first day, horrible the second. The biscuits were hard as a rock. Lights outside didn’t work, so you couldn’t see if you had the right parking lot the first time. Just bad all the way around.

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    Good stay
    • Business trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    Everything

    Stayed in February 2023

  • Reviewed: 14 March 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We didn't even stay. Very shady character running up and down the halls. It stunk and smelled like weed. We immediately asked for a refund

    Stayed in March 2023

  • Reviewed: 10 March 2023

    2.0
    Definitely not what was advertised kind of disgusting
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was gross. The wall was rotting out around the ac unit and the furniture was covered in looked like cigarette ashes

    The destination was good considering the places that we we’re going and the staff was nice

    Stayed in March 2023

  • Reviewed: 8 March 2023

    1.0
    Never will stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing pee around toilet doors broken ceiling in tub falling down back of toliet cracked not cleaned good

    Nothing horrible room was awful and needs work and cleaned properly

    Stayed in March 2023

  • Reviewed: 5 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit run down, it could be updated

    price and location

    Stayed in March 2023

  • Reviewed: 4 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The room

    Stayed in March 2023

  • Reviewed: 3 March 2023

    1.0
    It was unsafe and all around unsanitary.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was unsanitary, mold in the bathrooms, dirty floors, broken furniture, rusty furniture. The pool had been shut down by the Knoxville health department. There were people obviously on drugs wondering all over the hotel. It made our family very uneasy, as we were staying for a medical procedure the next day.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The place smell like cigarettes and weed in the Halls. The staff was very unprofessional. Swimming pool was not open like it says on website I picked up smoking room and it's a non-smoking Motel got penalized $100 off my debit card

    I didn't like nothing about the place the environment or nothing

    Stayed in February 2023

  • Reviewed: 24 February 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Ronnie at the front desk was very helpful.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    3.0
    avoid this place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    overcharged me. didn’t follow the rates I was quoted. mold in bathroom. exposed wires. unsafe.

    nothing really

    Stayed in February 2023

  • Reviewed: 4 February 2023

    10
    Great stay for the money spent.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Though the room and amenities were great, the carpet and walls need updated and the lobby could be a little more inviting; however, for the money spent it went beyond expectations.

    Very clean, nice restroom, wonderful bed and bedding, wonderful priced room. Great breakfast.

    Stayed in February 2023

  • Reviewed: 14 January 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Sink and countertop was separated. The ceiling over shower was damaged. The shower rod was broke. The neighbors were loud. And a drug deal was made just off lobby.

    Bed was soft.

    Stayed in December 2022

Showing 76 – 100

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