Extremely tired property, probably worse I’ve ever stayed at when visiting the USA. Bed sinks into the middle. NO LIFTs.

Convenient location for airport, with free shuttle. Also shuttle available too cruise port (on the hour)

Stayed in April 2024

Wasn’t clean enough, strong smell from chemicals, didn’t have elevator, and truly didn’t feel safe

Nothing

Stayed in April 2024

The manager

Stayed in April 2024

The manager was rude over the phone to a guest in front of me. That guest had all his belongings missing when he returned back to his room and the manager could not help him because she needed to sleep. She didn’t want the guest to speak this housekeeping but she would not help find his belongings. She insisted that he must wait until 10:00 am that she would start her work day. All of the gentleman’s frustration didn’t mean anything to this female manager that was raising her voice every time guest asked for an explanation of why his things had been taken out off his room. Another guest could not open his door with his key and was having to wait for this long discussion in the phones to be over. The third guest ahead of me was upset because when he arrived to his room their were people in bed sleeping. He had been given an occupied room. This guest also was frustrated because the desk host continued answering the phone and on the computer assisting the callers while we had to wait for problems to be solved. I was standing for about 30 minutes in line to check in. All I could think was that I had mad a mistake booking with you. I finally told the host to put all his calls on hold and take care of us. I wont be staying here again.

The room was clean

Stayed in April 2024

Photos were miss leading, locations was disappointing, pool was closed, exterior was drab and dirty

Price

Stayed in April 2024

Smell of weed in the room. Housekeeping at 7am yelling each other talking right in front of the room which didn’t help to sleep

Location. Desk staff was great.

Stayed in March 2024

Pool was closed. And not that clean . Looks very old .

The stuff was very helpful and nice

Stayed in April 2024

the night staff was extremely slow, was not helpful on the phone and when I arrived it took him forever to assist each person. I arrived at 12am and didn't get into my room until almost 1am. Very old property, no very nice.

good mattress location

Stayed in April 2024

Too many lizards roaming around. Even had one in my room. We had to change rooms.

I liked how close it was to the airport.

Stayed in April 2024

Found a false eyelash on the bed and the floor was dirty.

Price

Stayed in April 2024

The facility in very bad shape

Location

Stayed in April 2024

Both rooms had issues. One did not have a working phone and the other had a fiddly lock that took several tries to open from the inside. Pool was closed and ice maker was not working.

Room was clean. For an older property they have done what they can to modernize.

Stayed in April 2024

Pool not in service, lots of ants in bathroom and lobby

Free shuttle to port

Stayed in March 2024

After booking we called at 11:20 p.m. to inquire when the next shuttle to the airport would arrive? A Hispanic gentleman answered and said 12pm. I asked again when is the next shuttle? He stated every hour on the hour from 12pm-6pm. I stated the confirmation email I received stated the shuttle ran from 6am-12am, so is the next shuttle at midnight? Once again he stated the next shuttle is at 12pm. We were able to get the Comfort Inn Shuttle to take us and drop us off at the Days Inn. The young Hispanic gentleman who checked us in must’ve been in training, he made a number of mistakes and had to ask the other clerk a number of questions before we were able to get our room. Upon entering the room the light switch didn’t turn anything on, we fumbled and found the bathroom light switch to illuminate our way into the room. We tried watching the TV which turned on promptly with the remote however, an error message appeared stating “weak signal or no signal;” We called the front desk and the clerk stated the Wi-Fi was down. So we connected our tablet to the hotel Wi-Fi and watched a movie. The bathtub needs to be reglazed it appeared to be clean but the finish makes it appear to be dirty.

Close proximity to airport; mattress was comfortable; large closet; AC worked well

Stayed in April 2024

None

Subway is good

Stayed in March 2024

I have to move to another room because the air conditioner no work!!! The another room the air was good but the tv is not working!!!!

Stayed in April 2024

I could not change the TV channels

I like the smell of the hotel. Please write back and let me know the scent you use. I like it very much. Dayron was very helpful and took my bags for me. This was needed since I was tired after my flight.

Stayed in March 2024

This is a not the place for families. We flew in late at night and when we got to the property there were a lot of questionable adults just walking around outside. The reason we booked was because it was affordable for the area and the pictures looked really nice. You have to walk outside to get to your room so it’s not an actual hotel. It’s definitely more like a motel. We heard woman scream around 1am and there were just a bunch of adults sitting outside and arguing around the same time. The rooms are small and don’t feel safe or secure. We were there for 20 min before we requested a refund as we did not feel our family was safe. We ended up staying 10 min down the road at the holiday in for maybe $40 more.

Stayed in March 2024

Staff, cleanliness, comfort.

My flight was cancelled and the closest hotel available (with a shuttle) was this one. My room was in a building not so close to the front desk (which is literally just a front desk, with nothing else). The "restaurant" is just a Subway without any coffee. Staff was busy as there were many flights cancelled that night so they didn't sound so friendly even though they were helpful. The room was "ok" with a broken bulb in the wardrobe (unable to turn off) and a leak in the shower I myself had to fix not to wet everything else in the bathroom. The coffee maker was a bit dirty and could not clean it. It was ok to spend a night I was supposed to spend at the airport, but too expensive for what it is.

Stayed in March 2024

Funky smell inside room, thin walls and ceiling a lot of noise disturbance during late hrs of night and early hrs of morning.

Location close to airport not far from downtown, free shuttle.

Stayed in March 2024

Expensive without even breakfast

There was no breakfast. The shuttle was great

Stayed in March 2024

Much effort doesn’t seem to be made with the upkeep of the rooms

Convenient for airport layovers

Stayed in March 2024

No hot water

Nice

Stayed in March 2024

Closed pool and not advertised when booking. No microwave in room. No fridge. Ice marker broken. If we wanted ice we had to use subway and if they were closed we had to walk to a gas station other wise we were out of luck. Very inconvenient.

Nothing

Stayed in March 2024