1405 East 4th Street, Ontario, CA 91764, United States
#33 of 39 hotels in Ontario
Guests' ChoiceBased on 296 hotel reviews
5.7Cleanliness
6.3
Comfort
6.4
Location
6.2
Facilities
6.1
Staff
7.4
Value for money
6.2
Free WiFi
6.9
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End of dialog contentReviewed: 25 April 2024
Munguia
United StatesClean more and wash the tower and sheep's with cloro. They need it to clean the spot and are dirty
I like everything but the cleaning you need the floor to clean my kid walk and their feet were dirty
Stayed in April 2024
Reviewed: 19 February 2024
Cassandra
United States1. Obvious prostitution happening on/ property 2. Drug use and drug deals happening on property… literally attached to a liquor store 3. Room looked/smelled ‘clean’ but floors were not clean and room was pretty beat up and shabby looking aside from nice looking bedding 4. No access to lobby…have to use an outside bank walk up type window to speak to staff 5. Overpriced based on the above reasons- the Wyndham brand should be ashamed of this particular property.. it is at best a half hearted attempt to update a rundown motel 6 - not up to today’s standards in hospitality at any star rating Families beware of bringing children to this hotel- not family friendly at all i would be afraid for them let alone my own safety
Exterior halls and room entrances. And there is an elevator. No carpet in room- vinyl/linoleum throughout Microwave, refrigerator, cable tv Courteous staff person behind bullet proof glass
Stayed in February 2024
Reviewed: 7 December 2023
Jesse
United StatesEverything nothing like the pictures it’s dirty nd smells like a box of cigarettes
Just the store next to it
Stayed in December 2023
Reviewed: 16 February 2023
Dale
United Statesit’s clean
Stayed in February 2023
Reviewed: 15 December 2022
Dale
United Statesclean
it’s was ok
Stayed in December 2022
Reviewed: 4 December 2022
Dale
United StatesI didn't like the company people walking up-and-down the hallway make a noise but that's normal in the hotel
To easy check in no problem go straight to the room no problem at all I like to clean it at the hospitality
Stayed in November 2022
Reviewed: 21 August 2022
Pamela
AustraliaElevator the slowest I have ever been in. Had to take a non smoker on 3rd floor as all the " disability" rooms down stairs were smoking..go figure.
What breakfast?
Stayed in August 2022
Reviewed: 31 July 2022
Liliana
United StatesMy room smelled like cat urine, the towels were dirty, the room felt dirty, and the chair in the room was dirty
It was tolerable because of the bed and A/C.
Stayed in July 2022
Reviewed: 18 June 2022
Emilio
United StatesThe floor mainly the carpet was making our feet black like Dark Charcoal we had to be constantly washing our feet. When I first booked the hotel online it said it had pool and breakfast available at the hotel, then when we first arrived it came to our attention that there is no pool and no breakfast.
We like the rooms bed, TV and location.
Stayed in June 2022
Reviewed: 9 May 2022
Jorgen
United StatesMy room was only clean 3 time I was there for 6 days
No breakfast
Stayed in May 2022
Reviewed: 17 January 2022
Nichole
United StatesThe location is sketchy. And talking to check in staff outside through a window while people are soliciting me for money is not cool.
The bed and shower were excellent.
Stayed in January 2022
Reviewed: 5 December 2021
Handy
IndonesiaService need to improve
Good location next ro freeway, smelly bathroom (weed smell from air hose
Stayed in November 2021
Reviewed: 1 December 2021
Mr
United StatesShowers ,,tv selections
Beds
Stayed in November 2021
Reviewed: 29 November 2021
Sigifredo
United Statesthere was lits of police activity at arrival. We had to wait over 30 minutes to check in
Stayed in November 2021
Reviewed: 19 November 2021
Cheryl-lynn
United StatesThe owners need to spend money to fix this place. I have no table to sit at, only one chair. Carpets are so dirty, shower head needs replacing, garbage every where out side, bedspread had holes every where missing light bulbs. The county pays for homeless people to live here so it's not a surrounding I'm comfortable with. 3 not so nice looking men were walking towards me and I couldn't get the magnetic key to let me in and when I got the door open I almost fell in the door. I slammed door closed and my heart wouldn't stop beating fast for a while. I was scared damnit. What will happen? I don't want to find out.
Stayed in November 2021
Reviewed: 16 November 2021
Traveon
United Statescould need more throughly cleaning
only the customer service
Stayed in November 2021
Reviewed: 15 November 2021
Andrew
United StatesThe property was in dire need of repairs. The shower didnt even turn on. Thankfully Maintenance was able to get it working for my 2nd night, but the first morning with no shower was atrocious. The room itself was cleaned well, but generally it's in need of an upgrade. Stuff was painted over instead of repaired, the doors had chunks of wood missing from the frame, the tables were chipped and tagged up, the drawers were missing handles, etc. I didnt feel comfortable.
The staff was very attentive to fix issues that arose.
Stayed in November 2021
Reviewed: 5 October 2021
Mary
United StatesShampoo looked used and should have been removed from room, shower needed worked on needed cocking at least To close to the freeway bring ear plugs
Room was clean,
Stayed in October 2021
Reviewed: 14 September 2021
Hasanii
United StatesNo comment
The staff
Stayed in September 2021
Reviewed: 9 September 2021
Christine
United StatesNo pool
Didn't have one
Stayed in August 2021
Reviewed: 26 August 2021
Destini
United StatesValue was good. Rooms are cheap here . Staff was helpful and non invasive
Stayed in July 2021
Reviewed: 25 August 2021
Tanya
United StatesLot of homeless people in the area. Felt like a red light zone with Girls crying to screaming middle of the night . Lot of activities was happening .
Stayed in August 2021
Reviewed: 19 August 2021
Michael
United StatesYou have to leave a $50 CASH ONLY deposit at check-in. Thankfully there is a liquor store right next door to the motel, so was able to get it without a problem. The property itself is pretty sketchy with a lot of homeless in an open parking lot. The stairway outside out door had a strong smell of urine in the morning even after being hosed down.
For the price and location it's not a terrible place but don't be expecting anything close to fancy. The room's were clean for the most part, and the property was pretty quiet despite being in a run down part of the city.
Stayed in July 2021
Reviewed: 17 August 2021
Teresa
United StatesThe rooms look very old the carpet is dirty in the room and the parking lot is very unclean and shady people in the parking lot very scary place
Checking in
Stayed in August 2021
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