4170 Monterey Road, San Jose, CA 95111, United States
#80 of 80 hotels in San Jose
Guests' ChoiceBased on 97 hotel reviews
4.3Cleanliness
5.0
Comfort
5.1
Location
5.9
Facilities
4.8
Staff
6.4
Value for money
5.1
Free WiFi
6.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Henry
United StatesFirst there was no breakfast and then in the morning there was a crew working at 8 am pressure washing was being used and a crew was hamming and nailing thru out the hotel so we had to get up way early then wanting.check out.was at 11am but we left at 8:30 am because there was no way of getting any rest.wish the hotel had said they were doing a remodeling when we checked in.
Location
Stayed in May 2024
Reviewed: 28 March 2024
Valencia
United StatesThe pool was close by the city because of chemicals situation,they don’t provide breakfast even when online says is included the rooms are old and not very clean coffee machines are very dusty dirty very bad view a lot of trash outside on the back view the windows are nasty dirty 🫤
Stayed in March 2024
Reviewed: 19 February 2024
Jennifer
United StatesStaff, layout
Price
Stayed in December 2023
Reviewed: 20 August 2023
Anamia
United StatesFalse advertising
Stayed in August 2023
Reviewed: 19 June 2023
Violeta
United StatesAlthough The staff was nice. There is no breakfast provided. The location advertises it but not is available. Also the pictures on Booking.com do not match the rooms. This information should be updated on Booking.com The caution tape around certain places at this location was giving bad vibes and really should have been a tip off for what was to come. The room has a weird smell but i got past that. Until I killed 2 roaches in the bathroom. And then as I returned my luggage to my car (because i didn't want to bring any of then home with me) also the l I was greeted by a rat that went from under the staircase to the parking lot.
The staff was nice. The rooms were clean.
Stayed in June 2023
Reviewed: 2 March 2023
Gabriel
United StatesThe was an ironing board , no iron. Coffee maker, no coffee. Vending machines didn't work. Ice machine was a pain. The room was in bad shape . For how much I paid ....
Honestly I didn't like much .
Stayed in March 2023
Reviewed: 11 November 2022
Daniil
United StatesBedside light didn't work. Even when all lights in the room were on, it was still fairly dark. It was somewhat cold and heater didn't work. In the bathroom there was mold here and there. Probably because there was no ventilation whatsoever. The microwave is so small that the container in which I got the delivered food just wouldn't fit. The blanket wasn't warm enough for how cold it was. Luckily, I was alone in a room with 2 beds, so I had an additional blanket. Towels were stained. Some bed linen had cigarette burns. And it was pretty noisy at night.
Staff was ok.
Stayed in November 2022
Reviewed: 6 September 2022
Raul
United Statespool out of order
pool
Stayed in September 2022
Reviewed: 4 April 2022
Rose
United Statesnothing was ready by check in which is 3pm I didn’t check in until almost 11pm
close to fast food and 7/11
Stayed in April 2022
Reviewed: 22 August 2021
Avilo
United Statesthe area
it was very quiet
Stayed in July 2021
Reviewed: 29 July 2021
David
United StatesThe towels had stains. The room was ok. Only booked on emergency. Had booked another hotel from this provider and had horrible experience.
That it wasn't the first hotel I booked which I feel like I deserve a refund but booking.com has yet to reply to me.
Stayed in July 2021
Reviewed: 17 June 2021
Billy
United StatesNeed more service even how many days customers stay. Check every thing before rented to customers.
Room too dirty, not service next day. Too much noise next room kits could not sleep, toilet leaking.
Stayed in June 2021
Reviewed: 3 May 2024
Chavez
United StatesThe beds where all dirty stained and bloody all the walls where gross and dirty gum on the head board it was disgusting!!!
Nothing
Stayed in May 2024
Reviewed: 7 March 2024
Timothy
United StatesThe facility was far below Days Inn standard. No breakfast as promised. Unkempt exterior and interior appointments. Old dingy drapes that did not work. Plus, I WAS BITTEN 23 TIMES BY BED BUGS!!! YES I HAVE PHOTOS.
The bathroom was updated and clean.
Stayed in March 2024
Reviewed: 2 November 2023
Mario
United StatesIt was very dirty
Stayed in October 2023
Reviewed: 21 August 2023
Jessica
United StatesI didn’t like anything about it. Drug deals going on in front of our room. There was no breakfast as advertised. It was fealty dirty
I didn’t like anything. I was scared to deth. There was blood splattered on the ceiling. The door didn’t lock. I couldn’t sleep. Homeless camp outside of our room. It was the worse place I have ever stayed
Stayed in August 2023
Reviewed: 17 August 2023
Phdesai15
IndiaI didn't like anything, staff was not friendly and helpful. They even did not allow us to keep the baggage in the locker room after we checked out .
Location is good
Stayed in August 2023
Reviewed: 7 August 2023
Lourdes
United StatesThe TV freezes alot
The employees are very kind
Stayed in July 2023
Reviewed: 5 August 2023
Samuel
United StatesLike I said everything was good
Everything is nice and clean
Stayed in July 2023
Reviewed: 3 August 2023
Lourdes
United StatesNothing
I didn't Stay because the ace was ugly dirty and scary people around
Stayed in July 2023
Reviewed: 4 July 2023
Karla
United StatesThe pool was not in use
Privacy and convenience of walking distance to store and food
Stayed in June 2023
Reviewed: 28 June 2023
Steven
United Statespool was green and the inside smelled bad
po0l was green
Stayed in June 2023
Reviewed: 27 June 2023
Kwang
United StatesNeeds a clean
Nothing
Stayed in June 2023
Reviewed: 11 June 2023
Moradi
United StatesNothing
Very bad
Stayed in June 2023
Sainte-Mère-Église, France
Ioannina, Greece
Rotorua, New Zealand
Mysore, India
Angeles, Philippines
Benz, Germany
Jersey City, USA
Sal Rei, Cape Verde
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content