1133 Route 414, Waterloo, NY 13165, United States
#3 of 3 hotels in Waterloo
Guests' ChoiceBased on 1486 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.9
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 27 May 2024
Debra
United StatesEverything was great. No complaints.
The room was clean. And when asked for more comdements the staff was speedy in their delivery.
Stayed in May 2024
Reviewed: 16 May 2024
Kim
United StatesNothing
Had everything inside that we wanted
Stayed in May 2024
Reviewed: 4 May 2024
Kim
United StatesNeeds more good food choices.
Clean, comfortable. Friendly staff. Piano bar.
Stayed in April 2024
Reviewed: 15 April 2024
Krista
United StatesTge room the show
Stayed in April 2024
Reviewed: 31 March 2024
Mead
United Stateseverything went well.
Stayed in March 2024
Reviewed: 27 March 2024
Tammy
United StatesThe toilet was continuously running when we entered the room. The layout of the room and bathroom is great so you didn’t really hear it while in bed. But the wasting of water got to me so I fixed it myself. Housekeeping should have had it addressed though.
Convenient as it is just down the road from my house. We lose power a lot and NYSEG gives days as estimated restoration times so that is how we ended up getting a room at Del Lago.
Stayed in February 2024
Reviewed: 23 March 2024
Donald
United StatesNothing
Was okay
Stayed in March 2024
Reviewed: 20 March 2024
Christine
United StatesLost at casino
Room was amazing
Stayed in March 2024
Reviewed: 18 March 2024
Lilach
IsraelClose to the casino and a lake. Great experience. Definitely will come back again’
Stayed in March 2024
Reviewed: 16 March 2024
Susan
United StatesLuxury room and bed, courteous and helpful staff, cafe dinner reasonably priced and very good.
Stayed in March 2024
Reviewed: 24 September 2023
Michele
United StatesRooms are run down and outdated
Casino
Stayed in July 2023
Reviewed: 27 August 2023
Flint
IsraelLocation
Very nice hotel, but if yor are planning to travel the finger lakes, ut’s not a good location. Plus it’s really hard to find something to eat in the evening
Stayed in August 2023
Reviewed: 20 August 2023
Ann
United StatesRan out of shower gel 😔
Perfect location; beautiful facility; fun things to do 😉; super comfy room!
Stayed in August 2023
Reviewed: 10 August 2023
Maureen
United StatesNo housekeeping or fresh towels on day 2 of our stay
Great location for us
Stayed in August 2023
Reviewed: 4 August 2023
Szwaczkowski
United States11am check out
Clean, friendly
Stayed in August 2023
Reviewed: 10 July 2023
Carmen
United StatesNothing at all .love everything
Gambling and going up to the hotel room .to relax before the concert. then going to see the temptations and the 4 tops . The best show. Then go the club listening to the dj music had a blast..love the food the people had a great time..
Stayed in July 2023
Reviewed: 6 July 2023
Jenien
United StatesPrice. The coffee maker didn’t work
The bed
Stayed in July 2023
Reviewed: 3 July 2023
Ricardo
United StatesHall carpeting needs replacement and gives you a bad impression also the housekeeping staff gathering in the hall seems to be a common practice blocking easy access to your room as you arrive with your luggage etc.
Nice spacious room with. Very nice bathroom layout and great shower with comfortable bed and furniture
Stayed in July 2023
Reviewed: 1 July 2023
William
United StatesNice property.
Stayed in June 2023
Reviewed: 26 June 2023
Sophia
United StatesNo pool area.
Very clean . Good location. Cozy beds.
Stayed in June 2023
Reviewed: 21 June 2023
Louis
United StatesChargepoint charging station, the canolis and bed. We would not have gone there if we could not charge our electric car.
Stayed in June 2023
Reviewed: 12 June 2023
Naimi
United StatesN/a
The place was beautiful people so friendly
Stayed in June 2023
Reviewed: 12 June 2023
Debra
United StatesGREAT STAFF AND REALLY NICE PROPERTY LOVED THE ROOM
Stayed in June 2023
Reviewed: 11 June 2023
Shortt
United StatesMy coffee maker did not work properly. Possibly the heating element. All I got was a little brown water.
The food at the Portico was excellent. The waitress was very knowledgeable and able to help with our orders. She was friendly and upbeat.
Stayed in June 2023
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