1 Memorial Road, West Hartford, CT 06107, United States
#1 of 2 hotels in West Hartford
Guests' ChoiceBased on 180 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.4
Value for money
8.3
Free WiFi
10.0
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End of dialog contentReviewed: 4 May 2024
Elizabeth
United StatesI wish there were a free self park option.
The room was great and we enjoyed breakfast!
Stayed in May 2024
Reviewed: 4 March 2024
Michael
United StatesFront desk staff lacks professionalism, check in was difficult (at 1:30am no less) and checking out on my way to a funeral they delayed me because they were inept.
The location, the room, the decor, the breakfast - all beautiful
Stayed in March 2024
Reviewed: 20 February 2024
Irene
AustraliaDesk staff, very friendly but seemed amateurish, not very profesdional.
Breakfast was just OK. Selfserve cafeteria style is not up to my expectations. Selections were fair, could have a greater choice. Staff very friendly. Decor was very nice. Room was lovely, bed comfortable.
Stayed in February 2024
Reviewed: 1 February 2024
John
United StatesLocation
Stayed in January 2024
Reviewed: 8 January 2024
Nancy
United StatesNothing? But we went went in the winter and so did not have the chance to experience all that they had to offer.
Lovely and clean. The staff were amazing and everyone went out of their way to be sure we were comfortable. The room was very nice with actual glassware for wine and other drinks (being given plastic or paper cups is a serious pet peeve of mine). This was literally the best free breakfast I’ve ever had. Exceptional.
Stayed in January 2024
Reviewed: 2 January 2024
Vishal
IndiaNeed an indoor pool or jacuzzi and the exercise room was very basic
Very well designed definitely worth a stay
Stayed in January 2024
Reviewed: 6 December 2023
Joanne
United StatesThe mattress could have been more comfortable. It felt overused.
Stayed in December 2023
Reviewed: 16 November 2023
Nancy
United StatesAlways a pleasure to stay here! I often come to Hartford for work and need to bring co-workers. I would stay here more if it was more economical for a group of us. But if it's just me or 1 other person, I love it.
Stayed in October 2023
Reviewed: 25 September 2023
Daly
United StatesSoon that you go into the building, you can smell the cleanliness...The receptionist was really, pleasant and nice to us...the flower shop had a sweet aroma...The bed was so fluffy and soft...Beautiful seats and pictures plus the decorations were interesting, especially the sundial near the perfect cage chairs...
Stayed in September 2023
Reviewed: 14 August 2023
Yulia
AustriaA cosy Hotel in a quit and safe place. Nice restaurant.
Stayed in July 2023
Reviewed: 22 July 2023
Christian
MexicoExcelente hotel
Stayed in July 2023
Reviewed: 29 April 2023
Robert
United StatesNo grab bars in the shower.
Great location, very pretty hotel.
Stayed in April 2023
Reviewed: 3 March 2023
Meredith
United Statesroom fan or AC unit, rooms got very hot. rooms are relatively small for the price. breakfast needs much improvement.
location, Tesla charging, excellent staff.
Stayed in February 2023
Reviewed: 29 January 2023
Elizabeth
United Statessparkling
Stayed in January 2023
Reviewed: 1 January 2023
Ken
United Statesno complaints.
the property is beautiful and spotlessly maintained; no chipped paint or peeling wallpaper in room or throughout property. we visited over the holidays and were greeted in the room with a holiday card and a box of Christmas sugar cookies. these small touches make a stay here unlike any other.
Stayed in December 2022
Reviewed: 19 November 2022
Musab
United Statesn/a
the staff and valet service is tremendous
Stayed in November 2022
Reviewed: 19 November 2022
Kenneth
United Statesvery clean and spacious
Stayed in November 2022
Reviewed: 11 October 2022
Jorge
United StatesVery nice place
Stayed in October 2022
Reviewed: 25 September 2022
Jared
United StatesRoom was a little small and the shower didn't get too hot. It was regulated. Noone likes that.
Breakfast was great. Rooms were a little small for the price. Overall great experience.
Stayed in September 2022
Reviewed: 21 September 2022
Robin
United Stateslocated right next to police station. sirens!!!!
serene and gracious
Stayed in September 2022
Reviewed: 7 September 2022
Sunny
United StatesI thought the breakfast was average, not terrible just ok. Also, the dining room on both occasions I dined there was freezing cold- bring a sweater!
I was impressed by the Delamar. It is posh but not stuffy. Beautiful room and bathroom. Bed was so comfortable! The weather didn't permit outdoor dining, as it was pouring rain. However the outdoor dining area is lovely and a nice asset to the property.
Stayed in September 2022
Reviewed: 31 August 2022
Josephine
United StatesEverything
Stayed in August 2022
Reviewed: 28 August 2022
Lars
United KingdomThe gym is a bit too small.
Great location and easily accessed. The staff is very friendly and service minded. They have good sized rooms and very comfy beds. Clean
Stayed in August 2022
Reviewed: 24 August 2022
Justin
United StatesI would just state that if you're a relatively "normal" person with limited interest in spending tens of thousands of dollars in the area you might want to try something else. West Hartford is extremely fancy and my spouse and I are not. I take full responsibility for not doing better research for our weekend getaway and booking the hotel. Again, nothing against the hotel - it was great and so were the folks that were checking us in and out.
The room was beautiful. Everyone was very polite and we enjoyed the bit of glitz and glamour of the place for the night we stayed. The neighborhood near the hotel had many options to spend your money in many different ways. The area is quiet and comfortable - you can also walk to some very nice shops and restaurants.
Stayed in August 2022
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