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Reviews of DoubleTree by Hilton Boston-Rockland 4 stars

929 Hingham Street, Rockland, MA 02370, United States

#1 of 2 hotels in Rockland

Guests' Choice

Review score

Based on 239 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Too expensive for either a Continental ($12) or Full ($18) breakfast for my taste.

    Convient location to highway.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Remodel this entire hotel. Very outdated

    Charging loyal Hilton Honors member for breakfast. Thats ridiculous

    Stayed in December 2023

  • Reviewed: 30 October 2023

    9.0
    Comfortable friendly and clean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No problems

    Very very clean and comfortable - big room. Staff was friendly and helpful. Location is convenient for car travel to Boston. We will stay here again!

    Stayed in October 2023

  • Reviewed: 23 September 2023

    9.0
    Excellent location, friendly staff, and very clean/spacious room!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    My one and only complaint was that there was no water pressure in the shower.

    The lobby is just beautiful and the staff member at the desk was immediately welcoming. I love the option of having housekeeping during our stay. I opted out, but I think it's great that it is offered post-pandemic. When we were leaving our room the next morning, housekeeping staff was in the hall and was so friendly. She immediately asked if I was on her room cleaning list. The room was very spacious, clean, and so quiet at night. Ten days prior, I had paid $100 more for a room in Portland, ME (different hotel chain) that was not nearly as spacious or clean as this one.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good! The hotel was at a quite area and seemed very safe!

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    I would recommend it
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    I did like the shower

    I did not eat

    Stayed in September 2023

  • Reviewed: 28 July 2023

    8.0
    Very grateful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    Pool was not open for use

    Outstanding

    Stayed in July 2023

  • Reviewed: 14 June 2023

    7.0
    POOL CLOSED
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their pool was not open and the coffee was empty at 6:45 am when we checked out. If I had known about the pool I would've stayed right down the street for almost $100's cheaper.

    The location was great and staff were very nice, friendly and helpful.

    Stayed in June 2023

  • Reviewed: 18 April 2023

    8.0
    Good place to stay for business meeting. Highly recommended.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Spacious room, nice and friendly staffs.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The building seems to be in need of a remodel.

    The staff was amazing. Everyone was very polite and professional. Especially the woman working the evening we checked in on Thursday, the 6th.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    7.0
    Good hotel terrible driveway
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A better entrance to the hotel.. feels like you're driving towards an abandoned building the way the road leads to the hotel.

    Friendly staff

    Stayed in April 2023

  • Reviewed: 30 March 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs to be remodeled, looks dirty and it was a bit as it seems like it wasn't cleaned at least since before the previous guest. Had hair everywhere.

    Location, it was near the highway.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    9.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was to soft.. no small refrigerator was of be good.

    Every body was very friendly...bar and restaurant in hotel was great...

    Stayed in March 2023

  • Reviewed: 6 March 2023

    9.0
    Excellent hotel. Was not a fan of the restaurant food.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant, I was sick all night after having the Cesar salad with steak on it.

    Nice hotel. Very clean. Friendly staff.

    Stayed in March 2023

  • Reviewed: 5 March 2023

    7.0
    Hotel for one night!
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The old hotel needs renovation in some places. Very noisy air conditioning. The sound insulation in the rooms is poor.

    clean room, good wi-fi, free parking

    Stayed in February 2023

  • Reviewed: 8 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Had a nice time staying at the hotel for a night after christmas. Please see my written review on 15 Feb 2022

    Stayed in December 2022

  • Reviewed: 31 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Some old maintenance stuff that's just left over from an old building. Old door knob outlines on old doors, grout in places was old. But overall very good and great value.

    Staff value and location to our family.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    7.0
    For my situation this facility was perfect.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 5 nights

    I found the electronic proximity door entry readers to be fussy. Sometimes they worked well other times it might take seven or eight swipes to operate. The bathroom tub backed up various times when I was NOT using it and it drained each time on it's own. It DID NOT back up when I used it. Very odd. The TV didn't operate properly (maybe just a remote battery issue). The elevator opened on both sides. One side was used by employees going about their cleaning duties which I understand. The fact that they would stand there with the door open and chat while I waited to get to my floor, on several occasions, was unacceptable. Some of the in-house gym equipment didn't work (treadmill). I made no complaints to the staff during my holiday stay as nothing was a deal breaker for me.

    The location was perfect for my five day stay during the Thanksgiving holiday. The in-room coffee maker was nice. There was plenty of free parking. The in-house gym was nice although some equipment did not work. The room was quiet and clean.

    Stayed in November 2022

  • Reviewed: 6 October 2022

    7.0
    Was not overly impressed with the condition of the facilities.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Bathroom door would not close easily; bath exhaust fan was exceptionally noisy; bath drain cover was broken. Front revolving door was broken - apparently for some time.

    Stayed in October 2022

  • Reviewed: 27 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights

    A chair to sit on other than the desk chair

    Never had the breakfast

    Stayed in August 2022

  • Reviewed: 8 September 2022

    8.0
    Nice hotel with lousy eggs.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The eggs were disgusting according to my family members. 10 bucks for a cup of coffee and yogurt is a.little.excessive

    Location was giod.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    I look forward to coming back.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    the air conditioning did not remove humidity and my room always felt damp. It was cool, though. There aren't accessible stairwells. I don't like using elevators and there wasn't an option.

    the staff is wonderful, the beds were comfortable, the room was clean.

    Stayed in September 2022

  • Reviewed: 1 September 2022

    9.0
    Great Staff, Clean, and Comfy room!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    The front desk staff were awesome. I wish I remembered their names, because they were so sweet and accommodating. Those fresh baked walnut chocolate chip cookies were also a nice surprise!

    Stayed in August 2022

  • Reviewed: 29 August 2022

    8.0
    It was fine for the one night we were there.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    No shamppo although 2 conditioners and 2 body washes.

    Checking in staff was helpful and friendly.The beds were very comfortable. The tv had many channels.

    Stayed in August 2022

Showing 1 – 25

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