1995 South Bascom Avenue, Campbell, CA 95008, United States
#3 of 9 hotels in Campbell
Guests' ChoiceBased on 231 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 2 May 2024
Mitcb
United StatesDecent place, but our ground floor room faced the parking lot and we had loud talkers outside our window at bed time. Lousy view with no privacy.
Decent place, and large comfortable room
Stayed in April 2024
Reviewed: 22 April 2024
Josephine
United StatesParking was tight, especially in the evening.
We were there only for an overnight. The room was comfortable and very clean.
Stayed in March 2024
Reviewed: 21 March 2024
R
United Statestwo small barking dogs each morning while owners were at breakfast, i guess
didn"t eat breakfast...great location
Stayed in March 2024
Reviewed: 26 February 2024
Eberhart
United StatesI was assigned room 165 which should not be a usable guest room. It is RIGHT next to an outside door which SLAMS shut as people enter and exit all through the night and starting at 5am. When I arrived, The front desk couldn’t find my reservation even though I got a confirmation email house before checking in. She made me feel so uncomfortable that there was no way I was going to ask for a different room. Also my room wasn’t serviced until well after 3:30. Which was a little late in the day to do any good. I brought guests to my room at 2:30 and it was still not made up. Basically I expected much better customer service and a stinger commitment to quality from a Double Tree property. So I now feel paying a little more to stay with this brand of hotel really isn’t worth it, it’s not really a prime brand anymore…
Breakfast was good, location was close to my even, lots to do in the immediate surrounding area, felt safe.
Stayed in February 2024
Reviewed: 22 January 2024
Jean
United StatesGreat location and staff. I stay here whenever I am in town. Highly recommended.
Stayed in November 2023
Reviewed: 1 January 2024
Julie
United StatesBroken elevator
Clean, friendly staff, warm cookies were offered
Stayed in December 2023
Reviewed: 31 December 2023
George
United StatesThought that cord management in the room was poor. Electric cables hanging below tv made room maintenance look poor. No complementary breakfast.
Great location
Stayed in December 2023
Reviewed: 29 December 2023
Donj
United StatesOnly negative was one of two elevators was out of service during our 2-night stay but it was not an inconvenience.
Outstanding location and very well maintained facility. Very good care and service. Nice sized room, very clean and comfortable.
Stayed in December 2023
Reviewed: 28 December 2023
Megan
United StatesRoom temperature- with no air room got very hot. The minute air was on it was blowing freezing cold air on you in bed. Also it was very loud. Prevented me from getting a comfortable night’s sleep
Cookies, comfortable beds, location
Stayed in December 2023
Reviewed: 22 December 2023
Shiloh
United StatesFelt dated and run down in hallways
Easy to navigate, parking was plentiful
Stayed in December 2023
Reviewed: 15 November 2023
Florence
Hong KongThe insulation is bad. I could hear next door person shower and upstairs walking
Location is good
Stayed in November 2023
Reviewed: 28 August 2023
Jessfreun10
United StatesJust the beds -- the pillows were thin and the mattresses were extra firm and not comfortable. But the large room and clean bathroom made up for it.
The location of this hotel was excellent -- walking distance to great shops, restaurants and even a Trader Joes! The hotel room was large and the bathroom was clean and updated. We used the pool and hot tub, and both were great.
Stayed in August 2023
Reviewed: 24 August 2023
John
United StatesParking a bit tight for a minivan.'
Location and restaurants & Shops
Stayed in August 2023
Reviewed: 19 August 2023
Chun-yi
TaiwanThe room is at 1st floor near pool. We had to roll down the curtain all the times for privacy but the lighting is thus poor during the daytime.
Great location. The room is clean and cozy.
Stayed in July 2023
Reviewed: 2 August 2023
John
United StatesIntegrated with Pruneyard. Having Pete's, Pacific Fish, LUNA, Burger Lounge, and Trader Joes was fantastic. Good alternative meals was great.
Stayed in July 2023
Reviewed: 17 July 2023
Elizabeth
United StatesThe pool area was a bit untidy. Trash on the ground. Wet dirty towels on lounge chairs just left behind. The pull out bed had a dirty sheet on it(one call to the front desk took care of it).
Location was excellent. We are from out of town and visit Campbell often. The property is in our favorite area and in walking distance of many shops, restaurants, and recreation. Room was spacious and pull out bed was a great added bonus. Plus, early check in was available! Katy, Sean, Nicolas thank you.
Stayed in July 2023
Reviewed: 4 July 2023
Anita
United StatesDidn't like not having no microwave. Someone finally told us we could have one the day before we were leaving. Didn't like not having a breakfast included with our stay. We paid quite a high price. Didn't like absolutely that there were no laundry facilities. We were really disappointed in this Hilton Hotel. Frankly I wouldn't stay here again unless they change those things. I do plan on talking to the manager in the next few days about my stay. Thank you Anita Hendrickson
Well it was convient. Walk in shower like I requested. Beds were comfortable.
Stayed in July 2023
Reviewed: 8 June 2023
Seema
IndiaThere wasn’t regular housekeeping, you had to keep asking if you wanted your room cleaned . We had to ask several times .
It was very conveniently located , in Pruneyard Plaza .
Stayed in May 2023
Reviewed: 5 June 2023
Simona
GermanyBetter grab breakfast somewhere else, it's not worth the money - especially for longer stays. Room was not well hoovered.
Beds were super comfortable, room spacious, great location for my stay, next to Prunyard shopping mall with great food and shopping options. Staff helpful. Nice pool and gym. Avoid the morning hours for the gym - it gets really crowded.
Stayed in May 2023
Reviewed: 12 May 2023
Sheryl
United Statesnot a lot of parking
the seclusion
Stayed in May 2023
Reviewed: 2 May 2023
Smith
United StatesEverything was on point
Great view
Stayed in April 2023
Reviewed: 24 March 2023
Michelle
United StatesThe breakfast was late and poor quality. Especially for the price.
Stayed in March 2023
Reviewed: 21 March 2023
Erin
United Statesvery noisy…room above “stomped” all night long
location
Stayed in February 2023
Reviewed: 20 January 2023
Antognini
United Statesasked for close to elevator as father has hard time walking. we were placed at the two farthest rooms away from the elevator. very frustrating that notes do not get transferred to hotel placement system.
clean.
Stayed in December 2022
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