No continental breakfast. Not knowing the point system. The pool was freezing, I complained and a man at the desk said I was the only one complaining. I said if course cause I couldn't get in.

Hot tub

Stayed in March 2024

Friendly staff! LOVE the cookies!

Stayed in January 2024

The bathroom door needed to be sanitized

Delicious and lots of variety

Stayed in November 2023

We didn't ever have breakfast at the hotel because it was a little pricey at $20pp. The restaurant had inconvenient hours for dining in the evening. But we did have some appetizers served at the bar and those were pretty good.

Comfortable 2Q room for a family of 4. The pool and the gym were in pretty good shape. Loved the options for hanging out outside in the firepit area or inside at the bar or inside near the fireplace. A lot of nearby options for food, shopping, etc. Just off I-25, convenient to get to Denver, RMNP, and everywhere in between.

Stayed in November 2023

The bathroom had hair on the counter and floor. The bathroom didn’t have a toilet paper rack. The tissue was sitting in the counter.

The location was convenient.

Stayed in October 2023

Nothing

The cookies and price were excellent

Stayed in October 2023

The bathroom had a smell like old plumbing, there is no vent so it's hard to air out the bathroom after a shower, the amenities were great in the bathroom.

The check in process was great. The staff was awesome. The location is right off highway

Stayed in October 2023

Bathroom wasn't great but they are in the middle of remodeling them also.

We had dinner in the dining room, and it was excellent. We got there right before it closed and they were still happy to serve us. That was wonderful.

Stayed in September 2023

The bar opening times were poor, I arrived after 10 pm and wanted somewhere to relax after the long travel before bed but there was nowhere to go.

The location was good for what I needed, the room was comfortable with good amenities. There was a new GM who had only been in place for a few weeks and she was clearly changing the atmosphere in the hotel for the better.

Stayed in August 2023

This hotel is next to two sketchy hotels. Sketchy enough for two police officers to be set up each night and patrol the neighbor parking lots on foot. I didn't see hotel security at our hotel. Police just advised to be sure to take everything in.

The hotel was clean.

Stayed in June 2023

I think the bathrooms could be updated to match the rest of the facility . I also feel like the bathrooms could have been a bit cleaner .

the beds were very comfortable. the staff was friendly and the facility was up kept .

Stayed in June 2023

When we checked in the desk clerk wasn't there and there was a lobby full of people waiting to check in. She came back with her food, which it was about supper time when we got there, but she knew what to do when she got behind the desk and got everyone in. The location is tricky to get into if you aren't sure where you are going, even with gps, as the hotel sits is back off the road a bit.

The hotel is beautiful. The rooms were typical, clean and comfortable.

Stayed in May 2023

No free breakfast

Rooms were clean, staff were friendly, no smell...

Stayed in June 2023

n/a

Joe who works the front desk is always a pleasure to work with!

Stayed in May 2023

The tub could have been cleaned better and when went into the courtyard the fire pits weren't on..not sure if they go off certain times of the evening but would have been nice to enjoy

Comfortable room, gym

Stayed in April 2023

all the extra add on at check in that wasn’t announced a head of time

clean nice location

Stayed in April 2023

Maybe a microwave in room

Location was good but the crappy hotels next to brought the experience down.

Stayed in March 2023

Looked like they had started a repaint or remodel. In halls.

Front desk staff was very friendly and helpful Cleaning staff was friendly and helpful.

Stayed in March 2023

I didn’t like the fact they’re putting in vinyl floor. It made the room very cold, and you can hear every noise.

The staff was amazing. The place was very very clean, and the bed was very comfortable.

Stayed in January 2023

had to ask 3 times to get our room serviced—was finally serviced on day 5 of our stay. Also lost electricity in half of our room.

close to people we were visiting.

Stayed in October 2022

The smell at times wasn’t so good

Convenience & location

Stayed in September 2022

Rooms were not very clean. Dust on shelves/nightstand. Refridgerator was not cold. Coffee maker was dirt and unusable. Elevator out of service.

Staff was excellent!

Stayed in September 2022

I didn’t like the pillows because they were to soft, I like ones that are more firmer. the tv channel list had ‘no information’ so didn’t know what I was watching until on that channel.

liked the location room size friendly staff

Stayed in September 2022

The breakfast was delicious, but too expensive. We

The property was clean and the staff friendly.

Stayed in August 2022