13051 Bell Tower Drive, Fort Myers, FL 33907, United States
#16 of 72 hotels in Fort Myers
Guests' ChoiceBased on 600 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.3
Staff
8.8
Value for money
8.1
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End of dialog contentReviewed: 21 January 2022
Jennifer
United Statesn/a
proximity to shopping, restaurants and my destination.
Stayed in January 2022
Reviewed: 13 January 2022
Tiffany
United StatesWas in a connected room which was uncomfortable for me, would have liked to be asked prior to bed no checked into it.
on site restaurant
Stayed in January 2022
Reviewed: 9 January 2022
Robert
United StatesThe bed was too soft.
Stayed in January 2022
Reviewed: 7 January 2022
Marybeth
United StatesOne problem was that the glare through the light shades was too harsh to use the light in front, but only behind my back, which made working at the desk difficult. I never thought I would be bothered by too much light in the room, as the opposite is usually the problem, so that excess of light was better, but with a darker shade would be still superior. One great problem, though, is that the bathroom door does not close, so taking a shower has a breeze through the opening. The lack of privacy was fine for this old, married couple, but if two unmarried people were in that room, it might be very uncomfortable. It is a design problem, as there is space for a swing door, but this barn door style ran into the closest door hinges. Someone was not thinking well.
The staff was extremely helpful, as the room we were assigned had a strong objectionable odor. They found me a much better alternative. I liked the size and comfort of the room. i really liked having a grab bar in the shower.
Stayed in January 2022
Reviewed: 6 January 2022
Hoskins
Germanythe breakfast was poor, not the people who worked there, they were nice and funny.
the Front Desk Team was awesome, so helpful and nice! really an A+++
Stayed in January 2022
Reviewed: 3 January 2022
Christian
United StatesCommon areas were quite dated, needed a refresh
Room was updated, comfortable and cool. everything worked well.
Stayed in January 2022
Reviewed: 3 January 2022
Matt
United StatesFacilities are old and exterior is a bit rundown
Great location beds were comfortable room was clean..
Stayed in January 2022
Reviewed: 27 December 2021
Greg
United StatesConfused about it I wish the clerk explained the coupons and pricing better or else the server. I felt like I was overcharged
Quality
Stayed in December 2021
Reviewed: 26 December 2021
Frank
United Statesno fragrance
Stayed in December 2021
Reviewed: 24 December 2021
Patrick
United StatesMy AC would never turn on so I was very hot all night.
Everything was clean and everybody was friendly and helpful.
Stayed in December 2021
Reviewed: 24 December 2021
Tammy
United Statesnever enough coffee or sugar in room …. phone not working to call front desk …… internet had no service the entire stay ….
very clean rooms …..
Stayed in December 2021
Reviewed: 14 December 2021
Tiffany
United StatesRestaurant on site and spacious rooms.
Stayed in December 2021
Reviewed: 12 December 2021
Judith
United StatesBreakfast not included
Close to Gulf Coast Medical Center and restaurants and shopping
Stayed in December 2021
Reviewed: 2 December 2021
Monrai
United StatesReception area and hallways could have been more updated.
Friendly and helping front desk. Bar/restaurant onsite.
Stayed in November 2021
Reviewed: 2 December 2021
Lee
United StatesThe food in the restaurant was ok; nothing great.
The location is great. It is right next to a nice mall, movie theater and many restaurants. The staff is very nice.
Stayed in November 2021
Reviewed: 24 November 2021
Katherine
United StatesNo note pad or pen in room when needed. Bathroom door did not close. Stationary shower does not provide a way to adjust water temperature before getting in and could cause someone to be scalded. Shower step down very dangerous with no grab bar. Lots of OSHA violations.
I didn’t have breakfast. Pool was beautiful, Clean towels daily would be nice. And no note pad or pen were in the room when needed.
Stayed in November 2021
Reviewed: 23 November 2021
David
United StatesGood location with shops and restaurants nearby.
Stayed in November 2021
Reviewed: 23 November 2021
Marc
United StatesThe breakfast menu. They need more variety for those that are vegetarian and for those that don't eat pork.
Location Staff Cleanliness
Stayed in November 2021
Reviewed: 13 November 2021
William
United Statesman at front desk.
location
Stayed in November 2021
Reviewed: 21 October 2021
Martha
United StatesThe pop machine on the 5th floor wouldn’t work, the club floors had no amenities.
The wait staff at Shoeless Joe’s was fabulous each day! We ate there all 3 days because the food and wait staff pleased us so much.
Stayed in October 2021
Reviewed: 20 October 2021
Mariann
United States1st floor room by the side entrance. Room was wheelchair accessible . The entire bathroom floor even the entryway floor got wet after taking a shower due to the layout. The bed was very low. Next room was having a party, screaming and yelling. Seemed like they were cooking and the odor sipped in to the room I am staying at.
Stayed in October 2021
Reviewed: 20 October 2021
Mariann
United States1st floor room by the side entrance. Room was wheelchair accessible . The entire bathroom floor even the entryway floor got wet after taking a shower due to the layout. The bed was very low.
Stayed in October 2021
Reviewed: 17 October 2021
Jill
United StatesThe air conditioner / thermostat was not functioning . It was ice cold … we had to manually turn it on and off . The maintenance man came up but he couldn’t fix it
Our event was in one place . Bar/ restaurant was good
Stayed in September 2021
Reviewed: 13 October 2021
William
United StatesIron did not work Coffee maker did not work It took several redos of the keys to make the elevator operate
Breakfast was NOT included
Stayed in October 2021
Reviewed: 18 September 2021
Darren
United StatesOur first room smell like meldew.we called downstairs and they took care of it immediately.
The staff was really nice.and the location was awsome.
Stayed in August 2021
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