Some guests commented on the smell of weed in elevators, but I thought they were just being difficult. Well, to my surprise, the very first time I stepped into an elevator... I could smell it too. Oh well! I don't judge, but it wasn't the greatest first impression, shall we say.

Location!

Stayed in May 2024

Had some issues with billing, but eventually worked it out

Great location for U of M hospital

Stayed in February 2024

Parking was an additional $30 a night.

Convenient to the university, rooms were a spacious and clean. We were supposed to get free breakfast and the chef quit unexpectedly so the manager gave us some grab and go items to make up for the lack of breakfast.

Stayed in February 2024

The usb port on the wall did not work.

The person working the front desk when I arrived was fantastic. It was super late when I checked in and I could not figure out where to park. I called her and she talked me through it. She was also very kind.

Stayed in March 2024

Parking was weird but I guess pretty safe. Hard to find driveway in and then to find parking “garage”.

Beds, shower, quiet, decent room

Stayed in August 2023

I paid an extra $30 to park in their ramp and when I came back from the concert there was no room to park in the ramp and I had to park across the street from the hotel.

The location was good

Stayed in August 2023

I really liked that we were able to walk to different places to eat. It was very close to the University since we were there for orientation for the school, and it was very easy to get to. It was also easy to park my car.

Stayed in June 2023

The parking situation is over-priced and a bit of a nightmare. We had a small suv so it was do-able, but those with trucks and large suvs had a really hard time with the underground parking spaces. Very small and difficult to maneuver. They were very understaffed for the traffic on Taylor Swift weekend. 20 minutes to checkin with current guests stuck in line with new guests to make snack purchases and ask questions. They should have had more staff available to meet guest needs.

Location was great, room was very clean, pool was enjoyable.

Stayed in June 2023

The sheets were thin and cheap. Breakfast was expensive and not great.

Not a bad location. Staff was nice. Enjoyed the hot tub. Room was ready when I arrived in the morning.

Stayed in June 2023

Bathroom door!! Did not feel private and could hear everything person was doing in there. If another was trying to sleep yet it was very difficult with any noise or movement in the bathroom. Also fitted sheets didn’t fit the bed properly.

Location to campus. Staff was very friendly & accommodating. Beds were comfortable.

Stayed in April 2023

in the parking garage there was a very strong Oder of marijuana use

good location very clean and good front desk

Stayed in March 2023

Parking with the hotel is pricey. Staff did not explain the price. Small parking garage with 1 exit and entrance. Not worth the price.

Nice comfy rooms. Hot tub is spacious. The pool is good for younger kids. Staff is friendly.

Stayed in March 2023

parking was expensive and not well constructed. it was not very intuitive on where to turn

good location, comfortable and clean

Stayed in February 2023

HVAC was loud and hard to control - too hot or too cold

Great location and very clean

Stayed in November 2022

Breakfast buffet was a bit pricy—though the server adjusted the bill when we only ate fruit and toast. Excellent service the 2 times we ate at the restaurant.

very new and comfortable-well decorated and modern with everything I needed. Ended up having to work a bit and it was very comfortable and convenient.

Stayed in June 2022

Nothing - just pricey for what I needed/wanted.

The included breakfast surpassed my expectations for a hotel breakfast! Bucket of real Greek yogurt, fresh fruit, good cereal, bagels and muffins, and the server brought coffee and water to my table. The buffet (extra) looked fresh and beautiful.

Stayed in June 2022

There was no Housekeeping everyday

Location is very convenient to deal with things at UnM. The facilities are very good for staying and to small/medium events

Stayed in May 2022

Honestly everything meet my expectations so I wasn’t unhappy with anything concerning my stay at the hotel.

I thought the breakfast was very good and the staff was helpful and friendly. Both the variety and quality of food was excellent.

Stayed in March 2022

room 334 bathroom room sink water valve lines turned around hot is cold. room 330 had to clean the micowave before using

Stayed in November 2021

Walking crossed the street for parking and having to move my car at 10am to the parking garage

Stayed in November 2021

It not like bathroom door.

Stayed in October 2021

I believe the man working the front desk name was Scott. I had driven 600 miles and found out that I didn’t have a reservation at my usual motel. I tried to make a reservation through Booking and received a message that something went wrong. I called and made a phone reservation. Upon checking in, Scott made me aware of this and promptly took care of it. I’ll be back because of this.

Stayed in August 2021

Parking was weird and very small and not marked at all.

Nice clean

Stayed in May 2021

This was graduation weekend and the first weekend of the year with temperatures in the 80s. I was in the second floor and the temperature in my room never went below 80. We contacted the desk and they said they sent maintenance up and it was fixed. That night the room still was hot as heck, it was cooler outside. Went back to the desk and we were assured it would be fixed. It was not. Sleeping was very uncomfortable as a result. I expect more from a 3.5 star hotel and for the money we paid I was very disappointed. Also, the hotel does not have coffee throughout the day, though not a deal breaker, it would improve customer satisfaction. Last, the breakfast. When reviewing the hotel before booking it said buffet breakfast or order from menu. It was not free and I was fine with that, but 18.00 for cold eggs, bacon, frozen fried potatoes and oatmeal????? 2.5 star hotels have better options for free. We wanted to order off the menu so, if we were going to pay hotel prices for breakfast, we would at least get what we wanted and it would be fresh. We were told we could not order off the menu, buffet only. Just a horrible experience and I had my mom switch from the Graduate to the Garden Hilton, that was a big mistake as my Dad is 100% disable veteran on oxygen and he can not walk a mile down the street for breakfast. The parking is not convenient for ADA and it is $35 per night and you have to hope to get a spot in the garage. If you have a disability not the best hotel to stay at. I have always had phenomenal experience with Hilton and normally my go to hotel wherever I go and I travel a lot. I do NOT recommend this hotel.

The hotel is in an excellent location near University of Minnesota. The rooms are spacious, I stayed in a junior suite. Beds are comfortable.

Stayed in May 2024