401 Buffalo Avenue , Niagara Falls, NY 14303, United States
#11 of 44 hotels in Niagara Falls
Guests' ChoiceBased on 2130 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.4
Staff
8.6
Value for money
7.8
Free WiFi
7.6
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End of dialog contentReviewed: 22 May 2024
Zina
United StatesPrice of breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Darcy
United StatesNot all the shower bottles were filled up for use, and would be nice if they put a bottle of pump soap at main sink by the location, instead of bar soap.
The rooms were very nice and clean. The buffet breakfast was worth the price with all you got to eat.
Stayed in May 2024
Reviewed: 13 May 2024
Lidaletap
IndiaHousekeeping not available after 5 pm. Restaurant service needs a lot of improvement.
The location of the hotel.
Stayed in April 2024
Reviewed: 11 May 2024
Mirna
United StatesLots of options to eat at and within walking distance. The gym and pool area was a plus. Beautiful landscaping.
Stayed in April 2024
Reviewed: 11 May 2024
Bruce
United StatesNot much we didn't like.
Great view and close to the falls. We enjoyed the location.
Stayed in May 2024
Reviewed: 10 May 2024
Mujie
United StatesI began to take a shower only to find that the room was empty of shampoo and body wash. It's very inconvenient!
Good location, clean, delicious cookie.
Stayed in May 2024
Reviewed: 8 May 2024
Amy
United StatesIce machine was not working about 2 weeks ago, when I stayed, but was fixed by the last time I arrived again. Only complaint is no microwave in room.
Clean & well kept.. Not The cheapest place to stay, but you do get what you pay for. Expected to book again, soon. The scenery around the place is beautiful
Stayed in May 2024
Reviewed: 1 May 2024
Jacqueline
United KingdomNothing
Lovely hotel, staff very helpful and friendly. Great location to walk to the falls. Large comfortable bedroom. Great meal in restaurant.
Stayed in April 2024
Reviewed: 30 April 2024
Gerel
United StatesThe staff, especially at the restaurant, didn’t want to give us food, were extremely rude, brought us soup and 15 minutes later brought us bread though we were asking to bring everything all together. Very disappointed in Hilton
It was clean and location is amazing, close to Niagara Falls
Stayed in April 2024
Reviewed: 30 April 2024
Beth
United StatesI was disappointed the hotel charged 19.95 per person for breakfast but had a 15.00 meal plan per person. Front desk said that meal plan was not included in rate.
I liked the location. It was easy to get to places. Had a great time.
Stayed in April 2024
Reviewed: 23 April 2024
Lawrence
Canadabreakfast too expensive
everything
Stayed in February 2024
Reviewed: 23 April 2024
Trevor
United Arab EmiratesNA
The Location of the Hotel within the state park on the banks of the River is just amazing
Stayed in April 2024
Reviewed: 20 April 2024
Rosemary
AustraliaIt felt like the morning breakfast was understaffed
The location was excellent with great views. The dinner was delicious
Stayed in April 2024
Reviewed: 19 April 2024
Brittany
United StatesNever got my security deposit back
Stayed in March 2024
Reviewed: 17 April 2024
Michael
United StatesI have a $50.00 charge on my card that was for “ incidentals” and yet my parking fee of $15.00 and my bar tab of $15.00 was also charged to my card. I feel that I’m owed a $50.00 credit? It would be great if the T.V. had a guide option.
Our room was clean, neat and well furnished. Shower was nice and hot.
Stayed in April 2024
Reviewed: 13 April 2024
Martin
United StatesNo ice dispenser on the 2nd floor
Location
Stayed in April 2024
Reviewed: 10 April 2024
Prabir
United Statesdinner options limited at on prem restaurent after 9 pm, paid parking
location breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Ruby
United StatesExtra fees
Free cookies
Stayed in April 2024
Reviewed: 7 April 2024
Tonja
United StatesMy room was dirty/dusty, hair was on the bed, moth was dead on the bed. Called front desk and staff contacted house keeping to change bed and remove hair and dead moth. Pool had a thick film on top of water. Ceiling was dripping in two places. Contacted front desk staff stated there was only one maintenance guy in the building. I Left and returned to my room.
Fitness Room, Great Staff very friendly, Good Food and Wine
Stayed in April 2024
Reviewed: 4 April 2024
Gabrielle
United StatesEverything was great!
Great pool, nice breakfast options, clean rooms. Close to falls, casino and convention center. Friendly staff.
Stayed in February 2024
Reviewed: 24 March 2024
Zayer
United StatesN/A
A big and clean room. Staff working in the reception are nice and welcoming!
Stayed in February 2024
Reviewed: 19 March 2024
Elizabeth
United StatesSmell
Location
Stayed in March 2024
Reviewed: 15 March 2024
Rebekah
United StatesI have 2 main complaints about the cleanliness. the room and floor and bed was wonderfully cleaned. I didn't spot dust or anything like that around. the shower in the bathroom, however, was not up to my standards. the tile around the door tracks was grimy and you could see visible dirt. there was also hair from the previous guest still on the walls and the shampoo bottles. also, the couch provided in the room was stained pretty heavily on the armrests. it was one of the first things I noticed when I walked in. otherwise the room was fresh and clean and the housekeeping did a great job cleaning when we were out for the day.
fantastic view. layout of room was nice. was quiet and comfy. relatively clean. easily accessible and the staff was friendly with me whenever i interacted with them
Stayed in March 2024
Reviewed: 24 February 2024
Matthew
United StatesThe mattresses were not comfortable and seemed a bit old. There were some cracks in the walls that made the room feel older and the blackout shade and curtains were in rough shape.
The room was a decent size with plenty of storage and a nice bathroom. The large window offered a spectacular river view, especially in the morning as the sun was rising over the Niagara. The restaurant downstairs was quite nice and the food was acceptable for a hotel. The pool and hot tub were great.
Stayed in February 2024
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