7 Hutton Centre Drive, Santa Ana, CA 92707-5794, United States
#22 of 26 hotels in Santa Ana
Guests' ChoiceBased on 164 hotel reviews
6.6Cleanliness
7.1
Comfort
7.1
Location
8.1
Facilities
6.6
Staff
7.6
Value for money
6.7
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End of dialog contentReviewed: 10 July 2023
Giang
United StatesParking is very limited if you come back to the hotel at late night.
Very nice and clean! Thank you.
Stayed in July 2023
Reviewed: 6 March 2023
Edward
United StatesRate should been less due to renovations
Stayed in March 2023
Reviewed: 20 November 2022
Summerford
United Statesrooms are outdated and have a musky smell. very little parking and construction was an eyesore.
location
Stayed in November 2022
Reviewed: 2 November 2022
Janis
United States-cold water tap in my bathroom sink didn’t work, -carpeting was gross, needs replacing -major construction of brick paving be out front so -my driver couldn’t drop me off near front door and there is no help to carry bags -the hotel didn’t alert me ahead of time to the disruption until I saw a printed sign on the front door apologizing for the inconvenience
location to the Santa Ana airport and my business meeting is ideal.
Stayed in November 2022
Reviewed: 7 September 2022
Andy
United Statesno aircon or water in gym, toilet kept self flushing all night and aircon old and ineffective in this particular room.
location
Stayed in September 2022
Reviewed: 27 June 2022
Remembrancenn
United StatesSome construction/restoration works are going on the right part of the building, but it's not loud.
Pretty nice hotel with lake nearby. Restaurant has outside tables which is good too.
Stayed in June 2022
Reviewed: 16 June 2022
Gerald
United StatesNot good customer service when we checked in
The Scenery
Stayed in June 2022
Reviewed: 16 June 2022
Teague
United StatesGenerally unkempt and run-down property with minimal service. No housekeeping, no breakfast, no attention to detail in either service or facilities. Couldn't even be bothered to ventilate the bathrooms adequately.
Stayed in June 2022
Reviewed: 4 May 2022
Janis
United Statesno shuttle service to/from airport operating currently
front desk help was great, room was spacious and well appointed, restaurant service was good
Stayed in May 2022
Reviewed: 29 April 2022
Julie
United StatesI loved the warm cookie on arrival. The staff was very friendly.
Stayed in April 2022
Reviewed: 8 January 2022
Qui
United StatesI have to pay $20 for parking a day
Good
Stayed in December 2021
Reviewed: 16 December 2021
Angel
United StatesY’all charged me over 200 and the room was falling apart. The wallpaper was cracked, the green zebra carpet made me wonder when it was last changed. In the bathroom the wall filter was poorly affixed. It says your using Starbucks coffee, change it. The coffee was not good. Foldgers can’t lose. The “lake view” from the second window was barely there but I bet in the summer because of the trees you can’t even see it. I would have expected to pay MAYBE 120. you guys ripped me off and I won’t be back without a severe discount. As a veteran I feel left down. Thanks.
The bed was amazing and the room amenities were on point. The front desk staff was helpful and courteous.
Stayed in December 2021
Reviewed: 13 December 2021
Ramon
United StatesThe rooms didn't get cleaned, we didn't get clean towels and, we didn't get new cups, in other words, I had to ask for all of that,
It's comfortable
Stayed in December 2021
Reviewed: 6 October 2021
Jacqueline
United StatesWe were on a non smoking floor. When I exited the elevators it smelled strongly of cigarette smoke in the hallways. upon entering our room it was extremely musty smelling. Later after dinner when we returned the hallway reeked of weed.
Convenient location. Beds were comfortable. Staff was polite and accommodating.
Stayed in October 2021
Reviewed: 29 July 2021
Juanita
United StatesParking
Clean
Stayed in July 2021
Reviewed: 28 June 2021
Wei
United StatesInternet
Stayed in June 2021
Reviewed: 14 June 2021
Alejandro
United StatesThe breakfast, they're still serving the brown bag breakfast... Whack
Great place for discretion and privacy...
Stayed in March 2021
Reviewed: 3 June 2021
Salgado
United StatesThe walk around the lake and how everything is close to the location
Stayed in May 2021
Reviewed: 28 May 2021
Dream
United StatesThe room we reserved wasnt available and that was annoying, but the staff did their best to accommodate. Also the hot tub was too cold.
Location was great, room was clean, staff was helpful and courteous. Public transportation was close. Ducks and geese at the lake which was lovely.
Stayed in May 2021
Reviewed: 17 May 2024
Carolyn
United StatesThe restaurant was terrible! Food and staff
The room, the front desk people were amazing!
Stayed in April 2024
Reviewed: 15 January 2024
Jasmin
United StatesLoved everything!
Location is amazing and close to great dining and shopping.
Stayed in December 2023
Reviewed: 9 November 2023
Jonghoon
South KoreaThe elevator was under repair or renovation.
friendly staff and location near the airport
Stayed in November 2023
Reviewed: 18 October 2023
Tunc
United StatesThe fitness center is not working. The stuff is not customer service oriented. They don’t care about your stay. It was disappointing.
Location is great.
Stayed in October 2023
Reviewed: 27 September 2023
Aseyan
United StatesIt’s under construction
Location
Stayed in September 2023
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