1775 East Cheyenne Mountain Boulevard, Colorado Springs, CO 80906, United States
#49 of 96 hotels in Colorado Springs
Guests' ChoiceBased on 118 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.5
Facilities
8.2
Staff
8.5
Value for money
7.4
Free WiFi
7.1
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End of dialog contentReviewed: 5 April 2024
Alexandrea
United StatesI did pay over 200 for one night in a room and the room I was put in the tub wouldn’t drain properly.
The overall stay was great enjoyed having the pool and the rest of the perks.
Stayed in March 2024
Reviewed: 31 March 2024
Asuncion
United StatesThe room was very dirty especially the bathroom. Found a couple of bugs. There was a bag of trash behind a couch. Carpet very dirty
Stayed in March 2024
Reviewed: 13 March 2024
Sarah
United StatesThe towels are terribly rough. I was surprised to feel something poking out of one of my pillows and pull out a feather. Are we really still using down pillows in 2024?
Comfortable room. Ample supply of outlets and USB plugs. I was happy for the provided toiletries and hair dryer. The free cookie at check-in was nice, but complementary breakfast would be even nicer.
Stayed in March 2024
Reviewed: 23 February 2024
William
United StatesLittle tricky finding the pool and weight room. I know it’s nit picky but it was annoying that the lightbulbs in the desk lamp were different types and gave off different light within the same fixture. We asked the front desk about Gluten Free options in the area and they gave us vegan/vegetarian options. Those are not the same thing. The electronic lock on the side door near our room only worked with the key card (not the e-key we had in the app)
The common areas are well maintained and clean. Bartenders were friendly and engaging. We asked for extra towels and they were delivered timely and by a friendly housekeeping staff member.
Stayed in February 2024
Reviewed: 26 January 2024
Sue
United StatesNo breakfast.
Stayed in December 2023
Reviewed: 30 October 2023
Amber
United StatesOnly had an issue with one staff member. Everyone else was wonderful and helpful.
Spacious room, family friendly, pet friendly
Stayed in October 2023
Reviewed: 1 October 2023
Espinoza
United StatesThe bathroom was not very clean. The pool and our room didn’t have a patio.
The hot tub was huge & the indoor pool was good too. However pool seemed a little too cold. The hot tub was very hot and the best part of the hotel. The outdoor sitting was nice. The hotel does not provide free breakfast. Staff was very nice.
Stayed in September 2023
Reviewed: 18 September 2023
Kathi
United StatesRooms a little out dated!
Didn’t have breakfast, there to have surgery in the morning so no food! Check in was a breeze very helpful front desk person!
Stayed in September 2023
Reviewed: 9 September 2023
Marquita
United StatesOne of the queen beds was stiff making it uncomfortable to sleep.
Updated lobby that was very large and Preston’s. A great view of the mountains and courtyard.
Stayed in September 2023
Reviewed: 28 August 2023
Louis
United StatesWe stayed there 1 night when we arrived from California, rm 175, no problem was a nice room and liked the location. We departed the next day to another location in Thornton to visit family. We came back to to the same hotel for two more nights, and requested rm 175 since we liked the location, it was not available so they gave us the room next door rm # 177, it was ok, but more worn out than the room next door, the toilet seat was worn down where you could see brown where it wore out pretty bad, and the flush handle looked like it was ready to fall out, the soap jell in the shower was completely out. Some simple changes could make a big difference, very unhappy with our last two nights there. Ate dinner in the hotel restaurant, ordered appetizers, the appetizers came out the same time as our dinner, waste of money, another disappointment.
did not eat breakfast at the hotel.
Stayed in August 2023
Reviewed: 21 July 2023
Gary
United StatesPrice for room was ridiculous. If you're thirsty, you should probably avoid the bar. I had a double screwdriver and it cost me $20 plus tip. Nice place but your paying for the name. No better than most rooms I've stayed in for 1/2 the price.
Room was clean bed was comfortable you get cookies when you check out. Staff was nice
Stayed in July 2023
Reviewed: 2 April 2023
Nelson
United Statespool hot tub vibes
Stayed in April 2023
Reviewed: 1 April 2023
Fong
Hong KongI pre-paid my room in Feb and I can't get hotel's receipt (with room rate) after left hotel.
Hotel's location is good.
Stayed in March 2023
Reviewed: 20 February 2023
Dawn
United Stateslayout of the hotel
location, amenities, Starbucks on site, friendly staff
Stayed in February 2023
Reviewed: 6 February 2023
Jackson
United StatesPillows were too soft, highway noise.
Large comfortable room and bed, staff was great.
Stayed in February 2023
Reviewed: 18 December 2022
Tabs
United StatesThe room was kinda dirty
There room has a patio
Stayed in December 2022
Reviewed: 17 August 2022
Micah
United StatesHot tub was EXTREMELY hot. We were sweating and dizzy after 5 minutes despite being fine in our previous hotels hot tub. On site restaurant wasn’t staffed well, no one seated us the first day after waiting 10+ minutes and looking around. So we went elsewhere. Some of the ice machines didn’t work, at least one per floor. We had to get ice on floor 2 (ground) every morning. Being right next to a highway, a bit noisy.
Microwave/Fridge in the room, large pool
Stayed in August 2022
Reviewed: 10 July 2022
Coleen
United StatesN/A
Nice, clean room. Comfortable and good breakfast buffet.
Stayed in July 2022
Reviewed: 18 April 2022
Holly
United StatesFound many strands of hair throughout room and bathroom that were not ours, so a little disturbing there, but also I get it, I have long hair too
Location was perfect so much to do in just walking distance
Stayed in April 2022
Reviewed: 23 November 2021
Dorota
PolandThe breakfast could have been more diverse. The room hasn't been clean properly - there was some old food in the fridge and rubbish under bed. The lighting in the room could have been better.
Staff of the hotel was very kind. Bed very comfortable, room well equipped with necessary products. The facility in general looks nice and neat. Positive aspect was shuttle to the airport.
Stayed in November 2021
Reviewed: 6 November 2021
Jeramie
United Statesbreakfast should be included, water should be available in room or lobby.
the facilities were very nice, clean room , comfortable beds. spacious room
Stayed in October 2021
Reviewed: 29 August 2021
Megan
United StatesNothing to complain about
Very clean and close to food shopping and entertainment
Stayed in August 2021
Reviewed: 5 August 2021
Cassandra
United StatesNo included breakfast even though it’s an expensive hotel. Room I was in, I could hear people above me and it woke me up sometimes at night.
Very very clean hotel and comfy bed and pillows. I like the back door in the room.
Stayed in August 2021
Reviewed: 30 July 2021
David
United StatesStaff walked in my daughter's room at 11PM while they were sleeping. Woke up my 4mos grandson.
Great
Stayed in July 2021
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