300 Canal Street, Downtown New Orleans, New Orleans, LA 70130, United States
#96 of 170 hotels in New Orleans
Guests' ChoiceBased on 2465 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.6
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 27 May 2024
Debra
United StatesOld and needs to be updated. To expensive for the condition of the hotel.
Location and clean and comfortable
Stayed in May 2024
Reviewed: 22 May 2024
Ruby
United StatesThe price of water, etc
Everything
Stayed in May 2024
Reviewed: 19 May 2024
Ward
United StatesHad reserved a king received two queen beds. Soiled furniture thay needs to be replaced. The office chair in the room went back so far when you sat in it, almost falling out backward.
Location close to restaurants and activities for that reason I would go back
Stayed in May 2024
Reviewed: 15 May 2024
Shauna
United StatesThe room with a bit more space in front of the desk and tv stand is nice. Staff was very easy to work with through any issues that may have arise. They explained everything asked with patience and were fun to interact with.
Stayed in May 2024
Reviewed: 13 May 2024
Anna
GermanyThere were no towels available at the pool. The mattress was ok.
Location & staff: professional & friendly.
Stayed in May 2024
Reviewed: 11 May 2024
Lucille
United StatesThe electronic key didn't work well, it was hit and miss. The outside of the room doors (at least on my floor) should be cleaned on the bottom half where they're scuffed from shoes and suitcases.
The location is amazing, close to everything! The staff were very helpful and the room was comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Omur
TurkeyThe bed was uncomfortable. The air conditioning was very noisy.
Good location
Stayed in May 2024
Reviewed: 9 May 2024
Outlaw
United StatesI didn't like the fact that the rooms are so expensive but you don't get a free breakfast or anything. They even charged me $3 and some change for a bottle of water that was in the room. This place doesn't give you anything free but a cookie!!
The room was really nice 👍
Stayed in April 2024
Reviewed: 6 May 2024
Towanda
United StatesHow we were charged for water they didn't even sell. Never got my receipt emailed to me as promised.
We love being close to all the main attractions.
Stayed in May 2024
Reviewed: 6 May 2024
Ellen
United StatesNothing
Location and price
Stayed in May 2024
Reviewed: 2 May 2024
Cody
United StatesGreat location. Clean rooms. Friendly staff
Stayed in April 2024
Reviewed: 2 May 2024
Karen
United StatesThe shampoo and body gel pumps were empty in the shower.
Location
Stayed in April 2024
Reviewed: 30 April 2024
James
United StatesLight bulb out in room
Helpful staff Room clean and spacious Good central location Good places to eat close by
Stayed in April 2024
Reviewed: 30 April 2024
Patricia
United KingdomWalls thin and hotel noisy. Breakfast expensive. Further from entertainment centre than advertised.
Clean and comfortable. A little further from entertainment centre than advertised. Walls thin - a lot of noise from people in other rooms going in 3am in morning or out 5am. However, staff great. Allowed us early check in when we arrived Breakfast expensive but restaurant and bar reasonable.
Stayed in April 2024
Reviewed: 29 April 2024
Tamika
United StatesNo reserved parking
Away from noise
Stayed in April 2024
Reviewed: 28 April 2024
Jamal
United StatesI didn’t care for the parking. I feel like the continental breakfast could’ve been better and I wish the bathrooms could’ve been a little bigger.
I appreciate how nice the staff was and how close it was around everything
Stayed in April 2024
Reviewed: 27 April 2024
Stephanie
United KingdomWater not included.
Great room, large
Stayed in March 2024
Reviewed: 25 April 2024
Suzanne
United StatesNo hand soap in the bathroom
Location
Stayed in April 2024
Reviewed: 24 April 2024
Andrea
United StatesExceptional staff at front desk lobby and parking
Stayed in April 2024
Reviewed: 23 April 2024
Lorna
United StatesNo free wifi
Stayed in April 2024
Reviewed: 22 April 2024
Alex
NetherlandsLeaky fridge in the room. Incredibly noisy fan in the bathroom. TV system is arcane. Room only had a small window - quite dark. Overall, could do with a bit of refurbishment.
Great location, close to the action (if that's what you're after). Very comfortable beds. Decent water pressure. Attentive staff.
Stayed in April 2024
Reviewed: 17 April 2024
Sheneka
United StatesThe bed mattress was flat and sunken in toward the headboard. It was very noticeable that the mattress was not turned. The room carpet needed shampooing.
Location, staff friendly and room clean
Stayed in April 2024
Reviewed: 10 April 2024
Tmetha
United StatesBathroom to small
Great location
Stayed in April 2024
Reviewed: 5 April 2024
Lucie
United StatesWe didn't like some of the sanitarium that were showing rust.
We like the cleanliness of the rooms. The beds were large enough and comfortable.
Stayed in March 2024
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