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  5. Reviews of Drury Inn & Suites Knoxville West

Reviews of Drury Inn & Suites Knoxville West 3 stars

209 Advantage Place, Knoxville, TN 37922, United States

#2 of 103 hotels in Knoxville

Guests' Choice

Review score

Based on 1205 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    Great place we will be back.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Hearing Accessible
    • Stayed 4 nights
    • Submitted via mobile

    Wished the pool and hot tub hours went later in the evenings and breakfast longer.

    Our room was great, beds comfortable. Loved the popcorn, drinks and snacks!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    The pillows on our bed smelled dirty..

    The staff was very friendly. The breakfast and dinners were convenient when we needed them. The rooms were mainly clean

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The room/bed was comfortable. Great that we didn't have to leave for dinner or breakfast. Clean

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    We will stay aain
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Food was good, variety was good. Sonethund for everyone.Just what we needed. Brandi was exceptional!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Everything & everyone at this hotel was amazing. I’ll be trying Drury at a lot more places when I travel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    That my visit was only one night!

    Friendliest and most helpful staff ever! Hotel was clean and food was great.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    Excellent choices for breakfast, and location was nice. Meal choices close by and convenient to the highway. Room was in great shape and the staff was very friendly. Overall the facility was well maintained.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Excelleny
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    No comment

    Breakfast was fabulous with lots of choices, hot or items, or grab and go. The breakfast staff was so friendly.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    10
    very clean and comfortable...pleasant staff
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    nothing

    easy check in....pleasant surroundings

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Friendly, convenient, clean.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 6 nights
    • Submitted via mobile

    Location was great for what we needed, the facility was clean, they had friendly staff, free breakfast and an added surprise free dinner.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Drury a safe haven in a time of need
    • Leisure trip
    • Family with young children
    • Spacious Queen Room with 2 Queen Beds - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect. We don't have enough emergency funds to stay till our home is fixed by June 1st so we had to move to In town Suites extended stay

    We use Drury for staycations and I always stayed with them when my daughter was in college in Charlotte. This past week, our home experienced ceiling falling in...we took shelter at Drury for a week. They were helpful and kind and we felt safe, we had a good breakfast and dinner every day❤️

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Spacious Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    All of it was great would stay again

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Spacious Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room,the breakfast,the social hour. Wonderful!!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Will stay again when traveling
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Accessible, Tub
    • Stayed 1 night
    • Submitted via mobile

    Nothing, first and only choice

    Breakfast was great, one on the primary reasons we stayed

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional hotel experience thank you to all the staff at the Knoxville property you all rock!!!
    • Leisure trip
    • Couple
    • Deluxe King Room - Hearing Accessible, Shower
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness and all the staff. One of the overall nicest places I have ever stayed it. I will go out of my way to find a Drury Inn to stay at in my future bookings because of the Knoxville site.

    From the staff at check in to the staff cleaning, doing maintenance and the staff provide food service, everyone was so very nice and made it a point to make sure our stay was exceptional.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    ABSOLUTELY STAY AT A DRURY INN
    • Leisure trip
    • Family with young children
    • Spacious Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Literally nothing. It was the perfect stay.

    The fact that it includes breakfast, dinner and 3 drinks for each night is AMAZING! The food was incredible!! The room was huge and very clean. Staff was so nice. Love love Drury Inns!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Above expectations.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Nothing

    Breakfast was good. Happy hour & free dinner were unexpected and great. Value - Fantastic.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Enjoyed our stay. Will definitely stay again
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Clean and staff was excellent

    Convenient to area

    Stayed in March 2024

  • Reviewed: 11 April 2024

    10
    Best hotel , dog friendly, excellent service!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Everything was top notch!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Spacious Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Staff is very friendly. Rooms are always clean

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Will Seek out Drury Inn for our future stays; top notch in service and hotel accommodations!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    We have never stayed at a Drury Inn but we were so surprised at how awesome this one was. Staff was friendly and very helpful. The hotel was beautiful; it looked like it was recently updated. Large social area with two free drinks and food from 5-7 pm. The room was quiet, the bed was comfortable bathroom was very nice. Breakfast was hot and plentiful.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Will definitely return!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness- friendly staff- safety….OUTSTANDING 👏👏👏

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    HAPPY
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night

    GREAT

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Love Drury Inn
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The staff were all very friendly. I love that they not only include a free hot breakfast but also a free hot meal and drinks every evening...this is definitely a plus!!!

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    happy happy happy
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    traffic on I-75.

    Great facility, dinner and breakfast provided means we don't have to travel outside after a long drive

    Stayed in March 2024

Showing 1 – 25

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