1. You don't carry liquor that I prefer fir drink card....kaluha and cream or partial bottle of bailey's...there were others as well..was disappointed and surprised a bar didn't have more options! Check out time...if a customer checks in...is there a way to get late check out? Both my husband-son are physically disabled and I as mother-wife...I care fir both,gave to do packing..getting them together..extra time is needed.It is very strenuous on 1 person. I REQUESTED 2 STAYS BACK THAT your Hotel please add into computer...my husband's Military status with having shown paperwork at time...however April 30th artival-departure...we got charged full price for the stay. I noticed-realized about an hour after having paid for suite. I let it go this time....however....I BELIEVE it was NOT KEPT in computer!! We noticed this stay that there were several new faces that were not known and wondered where a few previous employees were that were extremely nice-friendly.....High turn over? IS DRURY having problems keeping their employees? It is noticeable!! Makes a person think. Just saying...we noticed.

Wish there was more dietary choices....i.e. Vegan...minus soy...not supposed to have(immune system problems)...makes for very hard time being able to eat at all for meals!!

Stayed in April 2024

Meeds a bit of updating

Superb service. Jonathan at front desk was awesome! The beds were comfortable

Stayed in April 2024

It was very clean, beautiful inside, and very friendly overall. The food was great and they helped us with any questions we had.

Stayed in April 2024

The elevators had a nice security feature but it required quick movement, which was tricky while juggling a family and luggage. Not really a complaint, it was a good thing, just something to be aware of because I didn’t have enough free hands for on our first ride up. I also wish the bathroom light wasn’t on a timer/sensor, as we usually use it for a nightlight; but again, that’s minor.

The kitchen staff were attentive & friendly without being intrusive. They seemed to enjoy their jobs, which was comforting.

Stayed in April 2024

The only complaint is that our room was a little musty or smelled like stale cigarettes but this is the first time we have had that issue. We turned the fan on which helped some.

The breakfast is always good. There is a lot of options. Something for everyone. Coffee, soda, water and juice which is nice. The largest continental breakfast that I have seen offered at a hotel and not had to pay extra for. The staff is always so nice! The beds are comfortable. Having off street parking when you are in the city is also nice although an extra fee it is on the cheaper side compared to other hotels in the area. Great location!

Stayed in April 2024

Stayed with Drury in St. Louis and was happy to try the other hotels. I liked it just at my previous. I like the security in the building

Stayed in March 2024

Breakfast was awesome!

Stayed in April 2024

We spent 2 nights here during the week. Great hotel, accommodation was excellent, Happily amazed at the 3 free drinks per day per person for happy hour 5.30pm-7pm as well as hot nibbles(dinner) and then breakfast in the morning, which both had a good variety of choices. Would highly recommend this hotel,nice and comfortable, close to public transport or you can easily walk to places of interest.

Stayed in April 2024

Can't think of a single thing! Shower was hot, room was tidy and ready for comfort, easy access in and out. All good here!

First time at the Drury. Excellent amenities providing free buffet dinner AND next morning breakfast. They accommodated the people running the marathon by providing breakfast much earlier.

Stayed in April 2024

It was a little noisy at night—the city not the hotel. That's what you get when you stay in a city. Would not prevent us from staying here again.

Great location. Lots of restaurants within walking distance. Really cool neighborhood.

Stayed in April 2024

I have no complaints

Location was easy to get to. Parking was great. Breakfast was awesome and the staff did everything to make the stay great. Would definitely go there again.

Stayed in April 2024

The parking situation is a little goofy and how that is communicated from a cost standpoint.

Stayed in April 2024

There was nothing I didn't like.

The shower in our room was amazing. I liked the bar so we could take drinks to our room.

Stayed in April 2024

Pillows on the bed were a little too firm for me but that’s a personal preference. Overall clean room but still saw smudges on the light switches and some debris in corners which makes me a little nervous. Still, overall good room.

Perfect location for our trip - easy walking distance to the Pabst Theatre and MKE Public market; easy check-in/out process and staff communication; loved the spacious walk-in shower and views of the city; on-site parking; good value for the stay, especially considering the location.

Stayed in April 2024

The room cards being used to activate the elevators. I thought that was just odd.

It was on a nice street where I had a good view of Milwaukee.

Stayed in March 2024

Not having to pay for parking

Stayed in March 2024

Staff

Stayed in March 2024

Nothing I could think of.

Breakfast was very good.

Stayed in March 2024

The rooms were very clean and tidy. We came back late from a concert and the male working the front desk was very kind and willing to start a conversation even with it being almost 1 in the morning

Stayed in March 2024

the room with the pool and hot tub was way too hot

i liked the layout and the complimentary breakfast and dinner and the style of the building was very nice.

Stayed in March 2024

the key shut down so my daughter could not get in her room for hours, then I had to leave from a very important situation, where I came to see why her key was the working new system, managers was not their or manitence don't think I spell that right, but any who this was work out .Where we was able to get a new key to get to the other side of a room that shared a door to open for my daughter .

love this place but ,kick back with family and friends ,great food and endless drinks like soda , very great this the only location where the pool is open and jacuzzi . the view was amazing . Great friendly staff , love the workout room.

Stayed in December 2023

No parking available on the street and got charged for just pulling into the parking garage.

Breakfast and the 5:30 kickback were great. Within walking distance of everything I went to.

Stayed in March 2024

Our room was right by a busy street. Loud.

The room was very home like.

Stayed in March 2024

Nothing

Centrally located. Staff friendly and helpful

Stayed in March 2024