2000 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830, United States
#4 of 389 hotels in Orlando
Guests' ChoiceBased on 989 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 16 May 2024
Neharika
Indiamore variety in food would have been nice
food was good. service was amazing
Stayed in March 2024
Reviewed: 15 May 2024
Cristiano
BrazilClean , near Disney springs
Stayed in May 2024
Reviewed: 15 May 2024
Vaughn
United StatesWish there was a little more variety with the breakfast menu. Unclear about parking fees?
Perfect location, very attentive staff, restaurant and drinks were great, pool was awesome, great view, hot breakfast every day, comfortable rooms, loved the shuttle service to Disney parks, could still order food late at night after a long day!
Stayed in May 2024
Reviewed: 14 May 2024
Stenny
AustriaWish the Minnie Van would be available from/to the Hotel too!
Everything especially the Private Drury Bus to the Parks!
Stayed in April 2024
Reviewed: 13 May 2024
Leah
United StatesOnly thing i would change. The price of the arcade. Wicked expensive
Honestly 10 is too low. This was a fabulous hotel. Absolutely everything you would want or need. Free breakfast. Kick back. Friendly staff. Clean rooms. Restaurant on premises. The pool and splash pad were wonderful. Definitely will come back
Stayed in May 2024
Reviewed: 11 May 2024
Rico
United StatesNothing
Great staff!
Stayed in May 2024
Reviewed: 10 May 2024
Olivia
SwitzerlandVery friendly staff, HUGE clean rooms with a great view, and nice perks such as breakfast and evening snacks (pretty much a full dinner with drinks) included. Impeccably clean with a great service level throughout. Highly recommended for a stay "off-site" yet already on Disney property - a leisurely 5-7 minute walk to Disney Springs.
Stayed in May 2024
Reviewed: 10 May 2024
Gdm84
BelgiumBreakfast was too basic.
Shuttle to the park
Stayed in May 2024
Reviewed: 8 May 2024
Heather
United Statesthe fact they wouldn’t help me with a late check out for my son who has medical issues. Plenty of other rooms to clean and they could have gotten to ours last. It was disheartening. We are avid Drury goers and didn’t like their lack of customer service. The hot tub also took the color off my Daughters bathing suits and left rashes on my husband and kids. Suggest checking the chemical content. We can’t get the smell of chlorine off our skin 24 hours later.
Almost everything
Stayed in May 2024
Reviewed: 8 May 2024
Frane
Croatiathe breakfast is really something they need to work more on
spacious room, great location near disney springs, buses to parks free
Stayed in May 2024
Reviewed: 8 May 2024
Mr
United StatesNothing
Everything
Stayed in March 2024
Reviewed: 7 May 2024
Rosemary
United StatesNo sun on the pool On the morning and not a heated pool
Big rooms clean bar open late free breakfast!
Stayed in May 2024
Reviewed: 3 May 2024
Casey
United StatesThere wasn’t really anything we didn’t like.
The location was great. The shuttle to the Disney parks was very easy to use and convenient. The wind down at night was good. Breakfast was convenient.
Stayed in April 2024
Reviewed: 3 May 2024
Chris
United KingdomNothing
Its location is perfect for Disney Village and access to the parks.The staff were amazing and the pool area ideal for a quick break from the parks. The drinks and food package is a game changer and is of a really good standard.
Stayed in April 2024
Reviewed: 2 May 2024
Katie
United StatesNothing that the hotel did - a lot of just kids running around with parents not paying attention.
Great clean hotel
Stayed in May 2024
Reviewed: 1 May 2024
Cheyenne
United StatesN/a it was perfect
Comfortable beds, great safe location, good restaurants inside hotel, lots of kickbacks, good internet, huge tv, has refrigerator and microwave, quiet.
Stayed in April 2024
Reviewed: 27 April 2024
Shelley
United KingdomNothing
Large clean rooms, really friendly staff, great location
Stayed in April 2024
Reviewed: 27 April 2024
Pamela
United StatesAmir was so friendly and helpful checking us in. We loved the breakfast, happy hour, and dinner! Easy walk to Disney Springs. Shuttle service was easy and prompt.
Stayed in April 2024
Reviewed: 25 April 2024
Annalisa
United StatesKickback food could've been better but had low expectations since it was free. Pool was always crowded and not enough seating but that's expected. I wish housekeeping wasn't upon request, and they just came by each day as with other hotels.
Breakfast in the morning was great. Kids loved the pancakes and waffles. It definitely made things easier for getting ready in the morning and heading out to the parks.
Stayed in April 2024
Reviewed: 23 April 2024
Tiffany
United StatesWould have liked the shuttle to run earlier so that we didn't have to drive and park for Disney Run, but it really wasn't that big of an issue for us.
Great stay all around! Complimentary breakfast and dinner and happy hour drinks were definitely a plus. Shuttle to the parks, so you could park and not worry about daily parking fees. Very comfortable beds. Pool was very nice and surprisingly large. Will definitely be back!
Stayed in April 2024
Reviewed: 21 April 2024
Samantha
United StatesRoom Amenities: While the overall experience was great, enhancing room amenities such as providing additional toiletries, upgrading bedding or pillows, or offering complimentary snacks or beverages could elevate the guest experience even further. Check-in Process: Streamlining the check-in process to minimize wait times or offering self-check-in kiosks could enhance convenience, especially during peak arrival times.
"Our stay at the hotel was delightful! From the stunning fireworks display to the delicious breakfast and the warm hospitality of the staff, every moment was memorable. We truly enjoyed every aspect of our experience and would highly recommend this hotel to anyone looking for a fantastic getaway."
Stayed in March 2024
Reviewed: 20 April 2024
Nina
United StatesThis hotel is fantastic. Nothing to dislike.
The hotel is beautiful and clean. We loved that it was in walking distance of Disney Springs. The breakfast and dinner buffet had very good food and so nice not to have to worry about where we were going to eat during our busy schedule.
Stayed in March 2024
Reviewed: 19 April 2024
Naomi
United StatesThere was nothing I didn't like, I love the facility.
The staff was welcoming . The location was great. The room was phenomenal, loved watching the fireworks every night. The food and drinks were delicious.
Stayed in April 2024
Reviewed: 19 April 2024
Theresa
United StatesIt was clean and the staff were very nice!
Stayed in April 2024
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