13049 Old Glenn Highway, Eagle River, AK 99577, United States
#4 of 4 hotels in Eagle River
Guests' ChoiceBased on 279 hotel reviews
7.0Cleanliness
7.5
Comfort
7.3
Location
8.2
Facilities
7.2
Staff
8.2
Value for money
7.5
Free WiFi
7.3
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End of dialog contentReviewed: 24 April 2024
Tommy
United StatesParking is problematic, not enough spaces for the high volume of vehicles
Plentiful and easily accessible
Stayed in April 2024
Reviewed: 19 March 2024
Birgit
GermanyHow much you enjoy your stay (as in many hotels) is up to the room you’re in. I was put into what felt like the most uncomfortable rooms on-site (strong smells of alcohol, heating system not working, hair on the pillows) repeatedly. Didn’t feel welcomed at all.
The unexpected upgrade for the final two nights, after a few stays before. Reception staff overall is doing a great job. Breakfast is ambitious. You don’t always get a variety of bagels, waffles, french toast and pancakes as a continental breakfast.
Stayed in March 2024
Reviewed: 9 March 2024
Henry
United StatesVarious rooms have defects that I don't feel have been addressed This last room had back spray off the shower head. To where the wall was worn and decayed. Almost through the sheetrock.
Broken toaster. Would like to see creamer selection.
Stayed in February 2024
Reviewed: 6 March 2024
Birgit
GermanyHair on the pillow and on the bathroom floor upon arrival, room next to reception, receptionist couldn’t find my booking (but was very friendly). Guests are a mixture of local folks, happy to have a roof over their head, workers and tourists. What really bothered me and cost me 64 $ extra: We needed to leave our heavy luggage after checkout for a few hours and asked at reception, if this is possible a day earlier. Answer: „Yes“. When we checked out the next day, we were told „No. Sorry for the wrong information“. As we were without a car on that day, waiting to be picked up in the evening, the only option was to book a room for another day, for luggage storage purposes only. My most expensive luggage storage ever. Not happy!
Breakfast is great, if you have a sweet tooth. Rooms good, many tv channels, Internet unreliable the further away you are from reception. Location is perfect. The elderly lady at the reception is a very friendly person, the younger lady not so much.
Stayed in March 2024
Reviewed: 4 March 2024
Martin
United StatesBreakfast was free but we probably should have gone out for breakfast
Nice room
Stayed in March 2024
Reviewed: 23 January 2024
Megan
United StatesDefinitely could pay more attention to detail cleaning (bathrooms) and could probably charge more.
Great price for what we got.
Stayed in December 2023
Reviewed: 28 December 2023
Warren
United StatesSweep off outside stair railings after fresh Snow right away. Was snowy on my bare hands As this old fart negotiated the stairs.
Was a good experience. Thanks.
Stayed in December 2023
Reviewed: 5 October 2023
Toni
United StatesLack of fresh items in the continental breakfast. Theres no way to get the front desks attention for check in or out unless you loudly say hello. Both times the person was in the employee area on their phones and not paying attention to the front desk. Were friendly once they became aware. Not a lot of parking close to the main doors which is sketchy at night. The ceiling in my bathroom looked to have been dusted for fingerprints. Elevator smelled of thick cigarette smoke.
Love how close the hotel was to the MAC. Easy to find. Decently priced. Lobby is small but clean and inviting. Room was fairly clean, bed comfy. It was hot for me in the room but there is a fan and the window opens.
Stayed in September 2023
Reviewed: 30 September 2023
Patricia
United StatesNice clean room. Great price. Good location.
Stayed in August 2023
Reviewed: 15 September 2023
Santaya
ThailandNone
Location
Stayed in September 2023
Reviewed: 3 September 2023
Millie
United StatesIt was fine
No breakfast
Stayed in August 2023
Reviewed: 18 July 2023
Carla
United StatesSink loose from wall
Clean and dog friendly
Stayed in July 2023
Reviewed: 13 July 2023
Carl
United StatesRoom was a little small
The front desk staff was very friendly
Stayed in July 2023
Reviewed: 12 July 2023
Wayne
United StatesHad a slight odor of doggy shampoo.
Location and rate.
Stayed in July 2023
Reviewed: 26 June 2023
Larry
United Statesbreakfast was lacking
staff very accommodating. Fans in our room.
Stayed in June 2023
Reviewed: 20 June 2023
Victoria
United Statesthe tub was slanted and it made it hard to keep your balance I’m old. also the ceiling in the bathroom was peeling and a little mildew on ceiling by the fan also fan in bathroom was dirty.
nice big room. having a refrigerator and a coffee pot. I liked the sink in kitchen area.
Stayed in June 2023
Reviewed: 10 June 2023
Curtis
United StatesEggs and sausage were missing from menu.
Choices were slim, but adequate.
Stayed in June 2023
Reviewed: 8 June 2023
Lorrie
United Statessmell
good spot to for jumping off point to explore anchorage and point north
Stayed in June 2023
Reviewed: 28 May 2023
Meryelen
United StatesBreakfast not to many choices.
Clean and friendly staff.
Stayed in May 2023
Reviewed: 2 May 2023
Cerys
United KingdomA lot of traffic noise - I was on the top floor and the glazing on the windows wasn't great. Parking was tight - it doesn't seem like much parking for the size of the hotel. The security lock on my door didn't work which made me feel slightly uncomfortable travelling as a single female. No tea/coffee facilities in room.
Comfortable bed, fairly spacious room and large bathroom. Price was excellent considering the prices in Anchorage and Palmer. Staff polite and check in process was very easy and quick.
Stayed in May 2023
Reviewed: 10 April 2023
Brooks
United StatesIt is the only hotel. N/A. In AK you can either rent a trophy home, a stodgy downtown upscale place, or stay in a meth head marijuana hell hole. This question is not applicable
Ok
Stayed in April 2023
Reviewed: 27 March 2023
Murtaugh
United StatesGiant spider fell on me from the shower curtain. The toilet seat in my bathroom could not stay up. I had to awkwardly hold it up to go pee. The fan light bulb instantly burned out when I turned it on.
Very cheaply priced. It seemed clean and I liked having a fan in the bedroom area.
Stayed in March 2023
Reviewed: 7 January 2023
Thomas
United StatesAlways have people slamming doors and stomping on the floor. Not every person is curious 🙂
Stayed in January 2023
Reviewed: 16 November 2022
Kimberly
United StatesShower not great
Breakfast was just carbs nothing fresh no apples or bananas in a bowl. OJ was tang.
Stayed in November 2022
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