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Reviews of Eagle River Microtel 2 stars

13049 Old Glenn Highway, Eagle River, AK 99577, United States

#4 of 4 hotels in Eagle River

Guests' Choice

Review score

Based on 279 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 24 April 2024

    6.0
    Great value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking is problematic, not enough spaces for the high volume of vehicles

    Plentiful and easily accessible

    Stayed in April 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    How much you enjoy your stay (as in many hotels) is up to the room you’re in. I was put into what felt like the most uncomfortable rooms on-site (strong smells of alcohol, heating system not working, hair on the pillows) repeatedly. Didn’t feel welcomed at all.

    The unexpected upgrade for the final two nights, after a few stays before. Reception staff overall is doing a great job. Breakfast is ambitious. You don’t always get a variety of bagels, waffles, french toast and pancakes as a continental breakfast.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Various rooms have defects that I don't feel have been addressed This last room had back spray off the shower head. To where the wall was worn and decayed. Almost through the sheetrock.

    Broken toaster. Would like to see creamer selection.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    6.0
    Only hotel in Eagle River, good value for money.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Hair on the pillow and on the bathroom floor upon arrival, room next to reception, receptionist couldn’t find my booking (but was very friendly). Guests are a mixture of local folks, happy to have a roof over their head, workers and tourists. What really bothered me and cost me 64 $ extra: We needed to leave our heavy luggage after checkout for a few hours and asked at reception, if this is possible a day earlier. Answer: „Yes“. When we checked out the next day, we were told „No. Sorry for the wrong information“. As we were without a car on that day, waiting to be picked up in the evening, the only option was to book a room for another day, for luggage storage purposes only. My most expensive luggage storage ever. Not happy!

    Breakfast is great, if you have a sweet tooth. Rooms good, many tv channels, Internet unreliable the further away you are from reception. Location is perfect. The elderly lady at the reception is a very friendly person, the younger lady not so much.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was free but we probably should have gone out for breakfast

    Nice room

    Stayed in March 2024

  • Reviewed: 23 January 2024

    8.0
    Perfect for what we needed
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Definitely could pay more attention to detail cleaning (bathrooms) and could probably charge more.

    Great price for what we got.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    I enjoyed my stay at your Microtel. Staff friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Sweep off outside stair railings after fresh Snow right away. Was snowy on my bare hands As this old fart negotiated the stairs.

    Was a good experience. Thanks.

    Stayed in December 2023

  • Reviewed: 5 October 2023

    7.0
    A bed and a bathroom for a decent price, definitely not for a pamper stay.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lack of fresh items in the continental breakfast. Theres no way to get the front desks attention for check in or out unless you loudly say hello. Both times the person was in the employee area on their phones and not paying attention to the front desk. Were friendly once they became aware. Not a lot of parking close to the main doors which is sketchy at night. The ceiling in my bathroom looked to have been dusted for fingerprints. Elevator smelled of thick cigarette smoke.

    Love how close the hotel was to the MAC. Easy to find. Decently priced. Lobby is small but clean and inviting. Room was fairly clean, bed comfy. It was hot for me in the room but there is a fan and the window opens.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 2 nights

    Nice clean room. Great price. Good location.

    Stayed in August 2023

  • Reviewed: 15 September 2023

    7.0
    Goog for stop and go
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Location

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    It was fine
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was fine

    No breakfast

    Stayed in August 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sink loose from wall

    Clean and dog friendly

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small

    The front desk staff was very friendly

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Would stay there again.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had a slight odor of doggy shampoo.

    Location and rate.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    breakfast was lacking

    staff very accommodating. Fans in our room.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    we had a nice stay all in all. I would stay there again. we found out we could bring our dog next time. that’s a big pl
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the tub was slanted and it made it hard to keep your balance I’m old. also the ceiling in the bathroom was peeling and a little mildew on ceiling by the fan also fan in bathroom was dirty.

    nice big room. having a refrigerator and a coffee pot. I liked the sink in kitchen area.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Eggs and sausage were missing from menu.

    Choices were slim, but adequate.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    6.0
    basic hotel with basic amenities
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    smell

    good spot to for jumping off point to explore anchorage and point north

    Stayed in June 2023

  • Reviewed: 28 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not to many choices.

    Clean and friendly staff.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    Good for a short stay.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A lot of traffic noise - I was on the top floor and the glazing on the windows wasn't great. Parking was tight - it doesn't seem like much parking for the size of the hotel. The security lock on my door didn't work which made me feel slightly uncomfortable travelling as a single female. No tea/coffee facilities in room.

    Comfortable bed, fairly spacious room and large bathroom. Price was excellent considering the prices in Anchorage and Palmer. Staff polite and check in process was very easy and quick.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    It was good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It is the only hotel. N/A. In AK you can either rent a trophy home, a stodgy downtown upscale place, or stay in a meth head marijuana hell hole. This question is not applicable

    Ok

    Stayed in April 2023

  • Reviewed: 27 March 2023

    7.0
    Pretty good, but not great.
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Giant spider fell on me from the shower curtain. The toilet seat in my bathroom could not stay up. I had to awkwardly hold it up to go pee. The fan light bulb instantly burned out when I turned it on.

    Very cheaply priced. It seemed clean and I liked having a fan in the bedroom area.

    Stayed in March 2023

  • Reviewed: 7 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Always have people slamming doors and stomping on the floor. Not every person is curious 🙂

    Stayed in January 2023

  • Reviewed: 16 November 2022

    7.0
    Great spot. Fit our group great price
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower not great

    Breakfast was just carbs nothing fresh no apples or bananas in a bowl. OJ was tang.

    Stayed in November 2022

Showing 1 – 25

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