788 Brickell Plaza, Brickell, Miami, FL 33131, United States
#30 of 197 hotels in Miami
Guests' ChoiceBased on 2584 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.8
Staff
8.5
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 6 November 2023
Virginia
Dominican RepublicAll was very good
Location , room , staff
Stayed in November 2023
Reviewed: 5 November 2023
Pedro
PortugalNo comments.
Location, clean, friendly staff and room size.
Stayed in October 2023
Reviewed: 4 November 2023
Aisha
United StatesMy only complaint was housekeeping cleaned my room, but never made the bed up.
Great location in Brickell for shopping, bars, and restaurants.
Stayed in August 2023
Reviewed: 4 November 2023
Stavros
QatarCheck-in was a bit problematic. We did come early, but they said they would accommodate us but it took them more than 90 minutes to do so. It was an issue as we were exhausted from our trip from LA.
The room was excellent, the location was close to everything. A true value for money. Most things were walking distance and the staff was very friendly.
Stayed in October 2023
Reviewed: 2 November 2023
Vjatseslav
EstoniaPlastic keycard was a mess in my personal experience. I’ve had to go to reception two or three times, sometimes it didn’t work at the elevator, many times it didn’t work on the room door, so I’ve spent a lot of time just going forwards and backwards to recharge the card.
Staff was very friendly, smells in the lobby and in hotel in general was great(sounds strange, I know, but in some places it’s not as good as it was here), views from the room was great, and the room in general. Tap with a filtered water is a great idea, never seen anything like that, but it’s great in terms of saving planet by offsetting plastic pollutions, and I’ve got as much water to drink as I wanted.
Stayed in November 2023
Reviewed: 1 November 2023
Simon
United KingdomNothing this Hotel is Excellent
I come to Miami a lot and this is by far my favourite hotel, even though I have stayed in more expensive ones. The Roof Top Bar is second to none, the Breakfast and the Pool Bar Food is excellent as are the cocktails. Great Pool and really super location. Staff are really helpful also. Just Love it here.
Stayed in August 2023
Reviewed: 31 October 2023
Alexandria
United StatesI love literally everything. Room was clean, staff were nice, foos was good. & i love that the brickell shopping was right next to the hotel.
Stayed in October 2023
Reviewed: 30 October 2023
Richard
United StatesAll was perfect
Everything
Stayed in October 2023
Reviewed: 27 October 2023
Sama
KuwaitNo robe or slippers
Stayed in October 2023
Reviewed: 24 October 2023
Benjamin
United StatesStaff was good, not as accommodating As a 5 star couple different things stand out but not bad at all.
Location, room, facilities all top notch. Border line 5 star.
Stayed in October 2023
Reviewed: 22 October 2023
Evan
United StatesGuy at pool helpful but he didn’t even know how to apply the free beer st pool so I had to do it manually at check out.
Location.
Stayed in October 2023
Reviewed: 19 October 2023
Rafael
MexicoNothing
Súper location, the rooms and the ambient of the hotel was amazing. The rooftop super convenient for drinks. Would definitely stay again.
Stayed in August 2023
Reviewed: 18 October 2023
Reut
IsraelEverything was clean, the service of the staff was excellent
Stayed in October 2023
Reviewed: 12 October 2023
Kenyatah
United StatesThe refrigerator situation was a bit confusing. It was occupied with "mini" stuff so I couldn't use it for my personal items, I would have liked a microwave in the unit as well. Also, the holding fee was high. That was a lot per night.
Customer service was great. Location was great. Accessibility to food and shops excellent.
Stayed in October 2023
Reviewed: 11 October 2023
Seqouia
United StatesI loved it.
Everything
Stayed in October 2023
Reviewed: 9 October 2023
Cherekia
United StatesNothing!
The property was very modern and high tech! And the cleanness and the smell was extremely top tier
Stayed in October 2023
Reviewed: 9 October 2023
Tony
United StatesWe called uber eats and we’re charge 10 for so call holding fee at the front desk but I was there when the uber drive arrived at the front desk dropped food off but I was still charged.
Location was great
Stayed in October 2023
Reviewed: 9 October 2023
Yohane
United StatesThe pool to small
The view
Stayed in October 2023
Reviewed: 6 October 2023
Cammie
United StatesGorgeous room, balcony. Loved that it had no carpet.
Stayed in September 2023
Reviewed: 5 October 2023
Jessica
United StatesI didn’t like how they charged me an extra $600 authorization hold without telling me, and have still not refunded that money after a week.
Stayed in October 2023
Reviewed: 26 September 2023
Thomas
United Statesnothing!
When I arrived I was greeted by Evelyn and Cinthya at the front desk. I explained to them the nature of my stay and it turned out to be something they knew a lot about. Their willingness to go above and beyond to help me with information regarding my trip that I could never have found myself. Just wow! On the day of checkout i also had a great experience with the man at the front desk, but I didn't get his name. He was super accommodating and made me feel at home. I will look forward to seeing them all again! I forgot to mention, the rooftop bar is fantastic!
Stayed in September 2023
Reviewed: 26 September 2023
Angie
United Stateswish it had a mini fridge to put food in and a microwave to reheat food.
Room was beautiful. Area is perfect. It is accessible. Having the mall attached is nice. Pool was nice too.
Stayed in September 2023
Reviewed: 24 September 2023
Peyninna
United StatesCleaning crew was a little slow in coming
Loved it
Stayed in August 2023
Reviewed: 22 September 2023
Martina
MexicoEverything!
Stayed in August 2023
Reviewed: 21 September 2023
Kioria
United StatesI didn’t like how the deposit was $400 and if you stay please use valet instead of self parking valet is way cheaper that self parking.
The room and view was beautiful
Stayed in September 2023
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