I was in a Jacuzzi room next to the boiler room and the boiler banged all night could not sleep. They should have gave me some type of commendation like a free stay what anyone to stay in room C 28 it’s right next to the boiler. There’s still doing construction on the floor bad move for the price when you call him say you supposed to call them as soon as it happens. This stuff happens at one to six in the morning. No sleep.

Stayed in May 2024

The welcoming was dry... I've had better welcomes than that. Especially at a business .The bed kept sliding away from the wall.

However the jacuzzi was very good, we enjoyed that....

Stayed in April 2024

The bathroom had a couple flaws, the sink basin had small brown residue that resembled boogers in it as if it wasn't cleaned properly, one of towels had long strands of straight hair wrapped up in it and the toilet seat had a small pee stain on it. Luckily we always go to hotels prepared to clean these facilities a second time to our liking but it's not ideal to stay in a hotel and have to re-clean. One of the double beds had a sunken spot in it which made it a bit uncomfortable to sleep in, maybe that should be changed.

I loved the new look of the Ramada by Wyndham Hotel. As you enter, the artificial fire place and the misty aroma of the lobby is what catches the attention of your senses first. I stayed in a double bed room, that came with a mini fridge and freezer, television, standing closet that had an iron and ironing board in it, desk and chair and a Keurig machine. The room I stayed in came with a view of the parking lot out front. The bathroom set up was also really nice, the shower had really hot water which was refreshing and my friends and I had a beautiful LED lit mirror for our million and one selfies☺️. One final touch I really liked was the chandelier in the room. The Breakfast options were pretty simple but good enough for me and my friends. There were waffles, eggs, sausages, bagels and cream cheese, individually packaged variety of cereal and many juice options, coffee and tea. The lady that worked in the kitchen asked me to leave her a review on tripadvisor/google but the scan card was not working so i'll leave it here. Patty I think her name was, she was amazing, she made my friends and I waffles and she engaged in conversation with us and made us comfortable and we loved that. 5 star rating worthy😊 The hotel is a 5 minute drive and 24 minute walk away from the Mall at Bay Plaza which we also liked very much as we were close to the grocery store Stop & Shop where we picked up some last minute stuff.

Stayed in April 2024

A little high in price for one night stay in the area. No microwave in the room. Not enough towels.

Clean and spacious room. Minimal noise from outside hallways. Courtesy staff.

Stayed in April 2024

This hotel was very clean, comfortable, and functional, with everything looking new and a modern decor, plus the staff was very friendly. The included breakfast was good, with sausage, scrambled eggs, waffles, apples, juices, cereals, breads and bagels. My expectations were happily exceeded and I would certainly stay here again.

Stayed in April 2024

The room was nice and comfortable, the breakfast was great and 24 hrs coffee machine in the reception was perfect

Stayed in April 2024

The bed sunk inside really deep. It was annoying.

It was nice to be offered complimentary breakfast. The location was great, if you’re there for the weekend you can visit the mall.

Stayed in March 2024

Jocelyn went out of her way to be helpful.

Stayed in March 2024

What I didn't like was, I had asked for an accessible room because of my disability and I was given that room but unfortunately it was near the elevators where at night it was very noisy and loud. So I had asked to be transferred to another room but this room was not an accessible room which I was not very happy about. The toilet was very low in the bathroom which made it uncomfortable and they didn't have as many bars in the shower to hold on to. Also, you should have more than one accessible room and it should not be near the elevators. Just my opinion.

The staff was very helpful. There was one woman in particular, her name was Jocelyn who was very personable and likeable and she did her very best to make me happy. Jocelyn had exceptional customer service and I would stay there again.

Stayed in March 2024

Some of the hotel guests were quite loud and mo one did a thing.

Stayed in March 2024

Bed was noisy. No ice machine on first floor.

Ability to pay with cash/card. ATM at location

Stayed in March 2024

It was convenient for me because I could not travel home because of the weather and had to work the next day but I got a room on the 1st floor next to the office did not get a good night sleep to much noise.

Stayed in February 2024

No dislikes

Clean rooms comfortable beds great breakfast

Stayed in February 2024

I got a late check out and housekeeping staff keep knocking on the door

Stayed in January 2024

The check in feels a bit like visiting a high security location compared to hotels in CT.

Easy to get to on way to JFF from Larchmont and convenient for catching a morning flight. Good sized clean room and decent choice at buffet breakfast. Receptionist was friendly as was person in breakfast room. Gated parking

Stayed in November 2023

There was no microwave and hand soap

The staff were very nice

Stayed in December 2023

Breakfast, was just ok. To must sweet things. Egg? Or what ever it was had tast like powder. Been at the front near to the road a bit noisy.

Staff was great, room was clean 👌 👏 breakfast staff was excellent. Very helpful

Stayed in December 2023

The parking was small and very thigh. My car mirror was scratch.

Staff was great. Room was good

Stayed in October 2023

Breakfast was subpar.

Jocelyn was great.

Stayed in December 2023

Distance from the airport.

Rooms were very nice, clean and comfortable.

Stayed in December 2023

Ok

It was fine

Stayed in October 2023

We got it confused with the exact same name hotel on Girard Ave, also in the Bronx, which made us waste $50 on an extra Lyft.

Bed, Lighting, and the staff welcoming us and at breakfast were great! We enjoyed our stay and wished we could have stayed longer. We hope to hear about more good rates to return soon. Our niece just moved to the Bronx.

Stayed in September 2023

Mold in the room

The staff

Stayed in October 2023

The room was too cold

Very clean and great breakfast

Stayed in September 2023