1909 Krenzien Drive, Norfolk, NE 68701, United States
#6 of 8 hotels in Norfolk
Guests' ChoiceBased on 55 hotel reviews
6.6Cleanliness
7.3
Comfort
7.3
Location
8.2
Facilities
6.7
Staff
7.9
Value for money
7.1
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 May 2024
Matthew
United StatesVery, very loud group of people in the parking lot after hours!!!
Always great staff there!!
Stayed in May 2024
Reviewed: 13 May 2024
Cathy
United StatesNo elevator
Bed was very comfortable.
Stayed in May 2024
Reviewed: 4 October 2023
Billy
United StatesThe staff is helpful and understanding I arrived early in Norfolk and they let me check in with no problem. Very hospitable.
Stayed in October 2023
Reviewed: 24 July 2023
Denise
United StatesWe went for breakfast around 7, and there was not much left to choose from. Walls must be thin. I heard a lot of showering and talking at 3 in the morning .
The room had easy access.
Stayed in July 2023
Reviewed: 12 June 2023
Johnna
United StatesThere wasn't nothing I didn't like about the place.
The staff was friendly. It was very quiet all night. It was nice to have our own entry to the outside. Everyone around us was nice. Great parking right by our door.
Stayed in June 2023
Reviewed: 30 July 2021
Corinne
United StatesNothing.
It was very comfortable and friendly.
Stayed in July 2021
Reviewed: 28 July 2021
John
United StatesLighting in the room was deficient!
Room was clean or so it seemed...slept well. No problems with anything except the lighting in the room was deficient.
Stayed in July 2021
Reviewed: 4 July 2021
Barbara
United StatesThe beds were quite hard!!
Quiet, nice room, clean
Stayed in June 2021
Reviewed: 14 June 2021
Crystal
United StatesSmelled musty.
Swimming Pool was open. Breakfast. With COVID not a lot of places on our vacation has been open for pool or breakfast.
Stayed in June 2021
Reviewed: 29 April 2024
Todd
United StatesBreakfast could be expanded
Very friendly staff.
Stayed in April 2024
Reviewed: 8 February 2024
Kristy
United StatesBed too soft. TV not plugged in
Stayed in February 2024
Reviewed: 24 October 2023
Arlen
United StatesThe room had a lot (at least 10) flies and was dated.
The location was okay/good. The breakfast was acceptable.
Stayed in September 2023
Reviewed: 9 October 2023
Jamie
United StatesDid not feel especially safe in the parking lot-lots of people just loitering
Cheap
Stayed in September 2023
Reviewed: 13 December 2022
Mike
United States.
.
Stayed in December 2022
Reviewed: 9 December 2022
David
CanadaMost expensive dump I ever stayed in. No hot tub or pool as advertised. I want a refund. Couldn't understand the staff as English is certainly not their first language.
I got the last room available
Stayed in December 2022
Reviewed: 25 November 2022
Kayhy
United StatesOwner was rude and not hospitable. Did not speak fluent English so the transition was difficult. Had a 100 room deposit which was a unexpected expense.
Breakfast was minimal. Would have been nice to have Donut shop doughnuts and not Prewrapped.
Stayed in November 2022
Reviewed: 15 September 2022
Tami
United StatesBlack mold. Gross carpet. My lungs got an infection from the intense mold smell. I will never visit again
Stayed in August 2022
Reviewed: 25 August 2022
Katie
United StatesThe people were so helpful and nice. The breakfast was great too.
Stayed in August 2022
Reviewed: 22 August 2022
Ryan
United StatesThe awful smell in the rooms. In one room the tv did not work and the chain lock was also missing in the room. The rooms could use a paint touch up. Also did not have a senior discount. Coffee only available at breakfast. Pool was closed.
Breakfast was not bad. Not what I was hoping for. Went to Perkins for a wholesome breakfast.
Stayed in August 2022
Reviewed: 3 August 2022
Lindsay
United StatesNo pool or hot tub. Rooms were way outdated curb appeal was horrible
Location was good
Stayed in July 2022
Reviewed: 2 August 2022
Joyce
United StatesThe pool wasn't open too many flies in my room
Location was great, breakfast was okay had better at other places, couldn't sleep good as the flies in the room, asked for towels and they only left 2 of them.
Stayed in August 2022
Reviewed: 30 July 2022
Fitz
United StatesI didnt Like anything at all. Read all about it above.
I reqired a pool and booking.com showd me a picture of the properties with two pools and it didn't have any when I was going to check in. I told them that I wanted a refund and they told me to call booking.com. I called them only to Be told they were too busy to take the call and thier phones were out of order. The facility was a dump and I'll never use booking.com again. Total disappointment.
Stayed in July 2022
Reviewed: 5 July 2022
Jessica
United StatesBreakfast was basic The room stunk when we came in and still smelled after we left and came back
Staff was friendly and knowledgeable
Stayed in July 2022
Reviewed: 4 July 2022
Diane
United Stateslady who checked us in was Rude,Obnoxious, hostile. Arrived at 2 but told room ready at 4 instead of 3 indicated. Key card didn’t work. place was noisy. Breakfast was almost nonexistent. coffee pot was nasty. don’t recommend this ever
nothing
Stayed in July 2022
Showing 1 – 25
Leipzig, Germany
Kirchbichl, Austria
Angeles, Philippines
Fort William, UK
Alpbach, Austria
Tel Aviv, Israel
Irkutsk, Russia
Pingxi, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content