865 North Military Highway, Norfolk, VA 23502, United States
#33 of 40 hotels in Norfolk
Guests' ChoiceBased on 432 hotel reviews
5.0Cleanliness
5.9
Comfort
6.1
Location
6.3
Facilities
5.7
Staff
6.6
Value for money
5.9
Free WiFi
6.6
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End of dialog contentReviewed: 5 April 2024
Jose
United StatesNo breakfast
Locations
Stayed in April 2024
Reviewed: 1 April 2024
Madelene
United StatesI didn't feel safe.
NO BREAKFAST!!!! False Advertising
Stayed in March 2024
Reviewed: 27 March 2024
Michael
United StatesGood
Good
Stayed in February 2024
Reviewed: 9 October 2023
Sparkz
United StatesThe staff is very rude smoking cigarettes right in front of the office she wouldn't let us check in until about 6pm the housekeepers were still cleaning the rooms supposedly The manager bald headed lady is very very rude shes ghetto talking about fighting the people in the hotel I asked for towels she said naw we ain't got none
The room was ok
Stayed in October 2023
Reviewed: 4 September 2023
Rockelle
United StatesWhat I did not like was that the sheets had stains and there were roaches but at that point in my trip I was to tired to even ask for new sheets I could tell that they had been washed but just worn and stained and if there are roaches they are everywhere so changing rooms wouldn't even be worth it....so no it was not worth the price to me..
I liked that the staff was very pleasant and very informative and that check in was very easy.
Stayed in September 2023
Reviewed: 5 August 2023
Wattson
United StatesI was bit by something never had this problem at this place but won’t be back
Stayed in August 2023
Reviewed: 31 July 2023
Richard
United StatesThe reservation indicated breakfast was included. When I asked about it, the woman at the front said that "the machine was broken and they were not able to update the website." I said that one of the reasons I selected the hotel and paid more than others was that breakfast was included. She stated that breakfast was complimentary, so I did not pay extra for it. She was more intent in lecturing me on what complimentary meant, than just apologizing. This was at 8:30am on the morning of 7/30/23. Just an unpleasant experience all around.
The check in was easy and the gentleman at the counter was pleasant.
Stayed in July 2023
Reviewed: 26 July 2023
Randa
United StatesI WAS OVER CHARGED
I WAS OVER CHARGED
Stayed in July 2023
Reviewed: 9 July 2023
Williams
United StatesOther guests were creating a disturbance. There was also a spider in the bathtub
Good ac
Stayed in July 2023
Reviewed: 22 June 2023
Headley
United StatesWater pressure was very low.power went out .no service to our room.only requested the floor to be swept
The bed was comfortable
Stayed in June 2023
Reviewed: 29 August 2022
Maimone
United Statesbreakfast of ONLY white bread and waffles? heavy traffic for fear of going anywhere and the nearby mall that was bankrupt so we got our dinner delivered for our safety! dirty floors and full garbage cans if you like that?
not much to say about the motel that was any good the nice lady that was in charge said they were short handed and was sorry that the motel and rooms were not cleaned and suggested to us to order chinese since they delivered to them since we were happy to get our dinner delivered and not go out to eat.
Stayed in August 2022
Reviewed: 19 August 2022
Myesha
United StatesThey need to spray for roaches..
I did not have breakfast..
Stayed in August 2022
Reviewed: 15 August 2022
Sanchez
United Stateseconomy, towels thin, location a bit run down
location
Stayed in August 2022
Reviewed: 30 July 2022
Janice
United StatesThe customer service was rude the morning I checked out
Stayed in July 2022
Reviewed: 28 July 2022
Charlene
United StatesThe atmosphere shouldn't have been better
First off breakfast was supposed to be provided and it wasn't.. period..and the consumers in the other room had a lot of drug trafficking and addicts coming in and out.
Stayed in July 2022
Reviewed: 8 July 2022
Lisa
United StatesThe room had recently been painted but it was a horrible paint job. The parking lot was in rough shape. Breakfast was supposed to be provided, according to the website, but wasn't.
It was clean.
Stayed in June 2022
Reviewed: 6 July 2022
Geoffrey
United Statescracked mirror, burn holes in bed cover,
good bed , AC ( noisy) , good water pressure
Stayed in July 2022
Reviewed: 30 June 2022
Toytv
United StatesAlot of things didn't work
Air conditioner
Stayed in June 2022
Reviewed: 24 June 2022
Ronald
United StatesHotel over priced for it's poor and dangerous location
Stayed in June 2022
Reviewed: 18 June 2022
Clarence
United StatesNA
Staff
Stayed in June 2022
Reviewed: 15 June 2022
Thane
United Stateswas told there was breakfast, then it was not offered
Stayed in June 2022
Reviewed: 13 June 2022
Melanie
United StatesMusty / bad odor, the air conditioner was off when I arrived so I attributed the musty smell to that. The AC unit looked like it had not been cleaned In a very long time. Hair on the floor. No handrail in the bathroom so again I had to put a towel In the bathtub to keep from slipping. No way to reach the office except walk down. Toilet stopped up & when I reported it the staff brought me a plunger, handed it to me & said just keep it here. It might happen again, & left.
Staff was friendly enough. Had a problem In the room & the staff got the necessary equipment for me.
Stayed in June 2022
Reviewed: 31 May 2022
Terri
United Statesac wasn’t working properly. called for assistance and nobody showed up. saw a roach and had to kill it.
more walking space in the room and bigger bathroom
Stayed in May 2022
Reviewed: 16 May 2022
Mohamed
United StatesNo breakfast available although said breakfast included in booking. Rooms have no coffee maker and reception don’t offer coffee or tea
Cleaning
Stayed in May 2022
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