525 Second Street, Santa Cruz, CA 95060, United States
Based on 220 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
9.2
Facilities
7.5
Staff
8.5
Value for money
6.8
Free WiFi
8.2
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End of dialog contentReviewed: 11 September 2023
Danielle
United StatesIt needed a deep cleaning.
The location was great. We just parked the car and could enjoy the boardwalk and the beach. The pool was great too, and we loved the outdoor area.
Stayed in July 2023
Reviewed: 8 August 2023
Garcia
United StatesCheck in time was told 10 am almost 2pm when I got the room and 34 to park is not right when paying 500 for one night .
Location
Stayed in August 2023
Reviewed: 17 July 2023
David
AustraliaDated Decor
Location
Stayed in July 2023
Reviewed: 7 July 2023
Sharon
United StatesOverpriced
Clean
Stayed in July 2023
Reviewed: 2 July 2023
Mia
United StatesWe were given trouble by the owner from the moment we arrived. We booked through a third party, which said there was no age restriction for check-in. None of our party was over the age of 25, so when we checked in, the manager said he would have to call his boss, the owner. The owner immediately started yelling at him over the phone to the point where he had to politely ask her to lower her voice. She said she wanted copies of all of our IDs, fine, but then demanded we provide a car registration for each of our two vehicles. The manager told her that wasn’t right and he won’t do that, but she continued to yell at him. Shortly after this occurrence, she showed up on the property to take pictures of our cars and license plates. Throughout our stay, staff members told us stories of guests getting charged $500 for the smallest things and being accused of breaking and stealing things. Although we are young, we are very respectful and made sure we took very good care of our space. As it turns out, we were much less of a problem than other guests, even. But the owner continued to give the manager a hard time about our party and our ages. The manager and all of the cleaning staff were amazing people, and we enjoyed chatting with them throughout our stay. We were just saddened to see how they were getting treated.
Edgewater had some of the most amazing hospitality staff I have ever encountered as a frequent traveler.
Stayed in June 2023
Reviewed: 19 June 2023
Gomez
United Statessmall space
right next to the beach ! 2 minute walk
Stayed in June 2023
Reviewed: 1 June 2023
Douglas
United Statesneeds a lot of repairs maybe could have been cleaner.
has a pool nice view from parking lot staff was really nice.
Stayed in April 2023
Reviewed: 14 May 2023
Veronica
United StatesThe rooms had spider webs in the skylights. The cushioned chair with fabric was stained of some sort of liquid. It looked gross amd noone wanted to sit on it. There was no AC. And the fan didnt cool the room enough. The bedding was out dated. The decor could use a facelift.
There was no breakfast offered at location.
Stayed in April 2023
Reviewed: 1 May 2023
Lee
United StatesMy room didn’t have a shower head, it had a hand held but it got the job done.
Stayed in April 2023
Reviewed: 17 April 2023
Jessica
United Statesno continental breakfast.
Very friendly staff! clean rooms close to the wharf!
Stayed in April 2023
Reviewed: 29 March 2023
James
United StatesThin walls were thin and could hear next door and room was cold, could not figure out how to turn on the gas fireplace.
walking distance to the beach and restraunt. Bed was comfortable.
Stayed in March 2023
Reviewed: 23 March 2023
Laura
United StatesThe furnishings have a distinct 1970s vibe, and the blinds did little to prevent the light from the exterior fixtures from illuminating the room.
The location is outstanding, and the staff person was excellent. I needed a place for the night due a strong storm system.
Stayed in March 2023
Reviewed: 21 February 2023
Jean-david
United Statesparking was a supplement
the location can’t be beaten
Stayed in February 2023
Reviewed: 17 February 2023
Kelly
United StatesI don’t like how the jetted tub is mentioned in the description and photos of it but yet the Jets don’t work I was told it was a $20,000 fix that they can’t do right now and so that’s why the room is cheaper it wasn’t made known to us that they weren’t working.
I love the location in for you. The room is always cozy.
Stayed in February 2023
Reviewed: 17 December 2022
William
United StatesCHARGED ME $35 TO PARK MY CAR. DID NOT EXPECT THAT. PLUS THEY HAD BIGGEST PARKING LOT IN AREA.
LOCATION
Stayed in November 2022
Reviewed: 30 October 2022
Amanda
United StatesThe patio, everyones window look out right on it. It's not what I was expecting.
The bed and location
Stayed in October 2022
Reviewed: 26 September 2022
Patricia
United Statesneed to upgrade bedding & curtains
Stayed in August 2022
Reviewed: 31 May 2022
Claire
United Statesvery outdated and hot room even with fans. Room did not have enough electrical outlets. rooms have super thin walls and you hear everything, but super large room.
staff was super nice location was amazing room size was great
Stayed in May 2022
Reviewed: 21 May 2022
Jeff
United Statesoutdated facility, especially for price. carpet had stains. stains on sheets.
Location is great!
Stayed in April 2022
Reviewed: 26 April 2022
Kelsey
United StatesDoors were really loud - we could hear neighbors coming and going anytime they left.
Friendly staff, well stocked room, comfortable bed!
Stayed in April 2022
Reviewed: 21 March 2022
Paula
United Stateswe barely had any lightning to cook because the kitchen light was out and no one came to fix it so it was not worth how much we paid to stay there
close access to the beach and spa tubs
Stayed in March 2022
Reviewed: 18 March 2022
Ennio
United StatesVery small bathroom too much money for a place that needs more maintenance.
The view.
Stayed in February 2022
Reviewed: 25 February 2022
Jocelyn
United StatesThe room was good, it just smelled like cigarettes every time u walk in the door. And maybe could use a little upgrade on linens. There's floors thru out so it was cold.
That it was near beach, and boardwalk, walkable distances to attractions and food. Quiet at night. The fireplace, but is very noisy. Liked that TV had roku.
Stayed in February 2022
Reviewed: 22 February 2022
Heather
United Statesnot very clean, dust and old tissues behind bed, etc.
great location, plenty of room
Stayed in February 2022
Reviewed: 15 February 2022
Ryan2681
United StatesIn our room the sheets had some stains on them, there were cobwebs in the corners, and the room didn’t feel very private. The patio door only had curtains and there were windows directly across from it so there was no privacy there and behind the headboard there was only some blinds that mostly closed. We felt a little uncomfortable especially when the room price is normally $350 a night.
We loved to location, it was so close to the boardwalk and wharf.
Stayed in February 2022
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