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  5. Reviews of Edgewater Beach Inn & Suites

Reviews of Edgewater Beach Inn & Suites 3 stars

525 Second Street, Santa Cruz, CA 95060, United States

Review score

Based on 220 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    6.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 11 September 2023

    8.0
    Great location, great staff, fun rooms.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    It needed a deep cleaning.

    The location was great. We just parked the car and could enjoy the boardwalk and the beach. The pool was great too, and we loved the outdoor area.

    Stayed in July 2023

  • Reviewed: 8 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Check in time was told 10 am almost 2pm when I got the room and 34 to park is not right when paying 500 for one night .

    Location

    Stayed in August 2023

  • Reviewed: 17 July 2023

    6.0
    It was ok but Seemed expensive for what it was needs a makeover !
    • Leisure trip
    • People with friends
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Dated Decor

    Location

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Overpriced

    Clean

    Stayed in July 2023

  • Reviewed: 2 July 2023

    7.0
    We enjoyed the property, location, and staff, but were disappointed to hear about obnoxious charges and how the owner tr
    • Leisure trip
    • Group
    • Family Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    We were given trouble by the owner from the moment we arrived. We booked through a third party, which said there was no age restriction for check-in. None of our party was over the age of 25, so when we checked in, the manager said he would have to call his boss, the owner. The owner immediately started yelling at him over the phone to the point where he had to politely ask her to lower her voice. She said she wanted copies of all of our IDs, fine, but then demanded we provide a car registration for each of our two vehicles. The manager told her that wasn’t right and he won’t do that, but she continued to yell at him. Shortly after this occurrence, she showed up on the property to take pictures of our cars and license plates. Throughout our stay, staff members told us stories of guests getting charged $500 for the smallest things and being accused of breaking and stealing things. Although we are young, we are very respectful and made sure we took very good care of our space. As it turns out, we were much less of a problem than other guests, even. But the owner continued to give the manager a hard time about our party and our ages. The manager and all of the cleaning staff were amazing people, and we enjoyed chatting with them throughout our stay. We were just saddened to see how they were getting treated.

    Edgewater had some of the most amazing hospitality staff I have ever encountered as a frequent traveler.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    excellent night spent, enjoyed the bathroom
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    small space

    right next to the beach ! 2 minute walk

    Stayed in June 2023

  • Reviewed: 1 June 2023

    7.0
    didn’t spend much time in room great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    needs a lot of repairs maybe could have been cleaner.

    has a pool nice view from parking lot staff was really nice.

    Stayed in April 2023

  • Reviewed: 14 May 2023

    7.0
    Manager was great. We enjoyed the location.
    • Leisure trip
    • Group
    • Quadruple Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The rooms had spider webs in the skylights. The cushioned chair with fabric was stained of some sort of liquid. It looked gross amd noone wanted to sit on it. There was no AC. And the fan didnt cool the room enough. The bedding was out dated. The decor could use a facelift.

    There was no breakfast offered at location.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    7.0
    We enjoyed our stay and will come back.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    My room didn’t have a shower head, it had a hand held but it got the job done.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    8.0
    perfect location for out trip
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    no continental breakfast.

    Very friendly staff! clean rooms close to the wharf!

    Stayed in April 2023

  • Reviewed: 29 March 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night

    Thin walls were thin and could hear next door and room was cold, could not figure out how to turn on the gas fireplace.

    walking distance to the beach and restraunt. Bed was comfortable.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    7.0
    Good
    • Solo traveller
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The furnishings have a distinct 1970s vibe, and the blinds did little to prevent the light from the exterior fixtures from illuminating the room.

    The location is outstanding, and the staff person was excellent. I needed a place for the night due a strong storm system.

    Stayed in March 2023

  • Reviewed: 21 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    parking was a supplement

    the location can’t be beaten

    Stayed in February 2023

  • Reviewed: 17 February 2023

    7.0
    Great romantic stay with an awesome view
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like how the jetted tub is mentioned in the description and photos of it but yet the Jets don’t work I was told it was a $20,000 fix that they can’t do right now and so that’s why the room is cheaper it wasn’t made known to us that they weren’t working.

    I love the location in for you. The room is always cozy.

    Stayed in February 2023

  • Reviewed: 17 December 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    CHARGED ME $35 TO PARK MY CAR. DID NOT EXPECT THAT. PLUS THEY HAD BIGGEST PARKING LOT IN AREA.

    LOCATION

    Stayed in November 2022

  • Reviewed: 30 October 2022

    7.0
    Good Location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The patio, everyones window look out right on it. It's not what I was expecting.

    The bed and location

    Stayed in October 2022

  • Reviewed: 26 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    need to upgrade bedding & curtains

    Stayed in August 2022

  • Reviewed: 31 May 2022

    8.0
    we had a great location and fun trip.
    • Leisure trip
    • People with friends
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    very outdated and hot room even with fans. Room did not have enough electrical outlets. rooms have super thin walls and you hear everything, but super large room.

    staff was super nice location was amazing room size was great

    Stayed in May 2022

  • Reviewed: 21 May 2022

    6.0
    Love the location. Facility needs face lift.
    • Leisure trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    outdated facility, especially for price. carpet had stains. stains on sheets.

    Location is great!

    Stayed in April 2022

  • Reviewed: 26 April 2022

    8.0
    Great location, comfortable accommodations, some noise from neighbors, but a good experience!
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights

    Doors were really loud - we could hear neighbors coming and going anytime they left.

    Friendly staff, well stocked room, comfortable bed!

    Stayed in April 2022

  • Reviewed: 21 March 2022

    8.0
    front desk was awesome she brought us a lamp so we can eat and see our food.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    we barely had any lightning to cook because the kitchen light was out and no one came to fix it so it was not worth how much we paid to stay there

    close access to the beach and spa tubs

    Stayed in March 2022

  • Reviewed: 18 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    Very small bathroom too much money for a place that needs more maintenance.

    The view.

    Stayed in February 2022

  • Reviewed: 25 February 2022

    7.0
    Convenient n quiet
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was good, it just smelled like cigarettes every time u walk in the door. And maybe could use a little upgrade on linens. There's floors thru out so it was cold.

    That it was near beach, and boardwalk, walkable distances to attractions and food. Quiet at night. The fireplace, but is very noisy. Liked that TV had roku.

    Stayed in February 2022

  • Reviewed: 22 February 2022

    8.0
    very friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    not very clean, dust and old tissues behind bed, etc.

    great location, plenty of room

    Stayed in February 2022

  • Reviewed: 15 February 2022

    6.0
    The location is amazing but our room’s cleanliness and lack of privacy ruined it.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    In our room the sheets had some stains on them, there were cobwebs in the corners, and the room didn’t feel very private. The patio door only had curtains and there were windows directly across from it so there was no privacy there and behind the headboard there was only some blinds that mostly closed. We felt a little uncomfortable especially when the room price is normally $350 a night.

    We loved to location, it was so close to the boardwalk and wharf.

    Stayed in February 2022

Showing 1 – 25

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