check in not super friendly

beautiful hotel , very nice modern room

Stayed in May 2023

We had 35dolar per day as “credit” and we where told mini bar was part of it. And at the check out they told us mini bar was not. The stay was great but that ruined jt since that felt like a big rip off

Stayed in May 2023

Good location

Stayed in March 2023

NY noise and AC noise.

Modern minimalist hotel with great location. Food was great, although they could have a bit more diversity.

Stayed in May 2023

The room was a little noisy but we expected that to be the case considering that we were staying in the heart of Times Square. I think if you don't know NYC you might be upset by the liveliness outside, but if you're familiar with the city, you'd know that that's exactly what you'd get staying in this location.

The service from checking in to checking out was wonderful. All the staff is helpful and friendly. The room was beautiful and comfortable. The location is outstanding-right in the heart of Times Square and the perfect spot for a theater centered trip. It was a little noisy, but that was to be expected considering the location.

Stayed in May 2023

there was a smell on some days in the lobby due to local construction

location, awesome staff, and excellent food choices

Stayed in May 2023

$35 per night surcharge to use or lose each day

fast response to Phone requests for ice or toilet paper

Stayed in April 2023

Toothpaste should be provided and the hotel was a bit tricky to find.

My partner and I spent 5 nights at this hotel and we were immediately upgraded as the staff thought the room we had booked would be too small for a 5 night stay. The room was extremely clean and the bed very comfortable. The location is excellent and the hotel itself has a very cool vibe. We had breakfast at the cafe one morning and had drinks one evening after dinner at the bar. Staff were also helpful in assisting with directions.

Stayed in April 2023

centrally located on midtown but too close to Times Square

staff and deco

Stayed in April 2023

What we don’t like ist the “bonus” system of 35$ a day and never had before. You can spend it or loose it. The stuff don’t pay attention to the system which cause a lot of discussions. Another bad experience was the ride to the airport what we organized with the hotel. They assured a price of 150$. Surprise at the airport. With tax and fees we had to pay 175$…..

We had a great time in NYC and the hotel was the perfect place to stay. The location is perfect to explore the city, the rooms are nice, the stuff is very friendly. And if you don’t get enough you can use the fitness room ;-)

Stayed in April 2023

What we didn’t like ist the “bonus” system of 35$ a day and never had before. You can spend it or loose it. The stuff don’t pay attention to the system which cause a lot of discussions. Another bad experience was the ride to the airport what we organized with the hotel. They assured a price of 150$. Surprise at the airport. With tax and fees we had to pay 175$…..

We hast a great time in NYC and the Times Square EDITION is a perfect location to explore the sights, Manhattan and Brooklyn. Nice & clean rooms, friendly stuff.

Stayed in April 2023

the parking.

everything!

Stayed in April 2023

N/A

The location is perfect, you can practically walk anywhere. The room was beautiful and the view from the28th floor was spectacular!!

Stayed in April 2023

great location, nice clean rooms, service was great - thoroughly enjoyed our stay

Stayed in March 2023

Between certain hours you can only get room service for food. Couldn’t get a snack at the bar and restaurant was closed.

Welcome, friendly & helpful staff.

Stayed in April 2023

Location for Our shows

Stayed in April 2023

marvelous

great

Stayed in February 2023

The view from the room was amazing!! Really clean room and staff are very nice as well as checking in on us every night to ensure we had enough drinking water and if there was anything else we needed.

Stayed in March 2023

nothing

the staff particularly the door guys are amazing. My regular place in NYC and they make it feel like home

Stayed in February 2023

AMAZING HOTEL!!!!! location was perfect and a short walk to everything, Hotel staff were incredible including the door staff. I would highly recommend this hotel

Stayed in February 2023

The room was a little small but great location but very busy

Loved the location but very busy

Stayed in February 2023

Need a towel hook to hang up the towel after use.

Location, room, view, staff, facility, staff, and staff!!

Stayed in January 2023

Room size was too small for a multi day stay for more than one person. There simply was no place to unpack and put away you belongs should you have come with a spouse. Although the staff was exceptionally, the doormen were dressed all in black. This is not to say they were not properly dressed, rather there was no identifiable logos on their attire. When we were greeted and asked if we wanted assistance with our bags, I declined as I didn’t know that the person was with the hotel. I know this seems odd, but the location and front entrance was unlike any hotel I had ever stayed. It just didn’t seem like a hotel lobby/entrance in the traditional sense.

Location was superb. Staff was exceptional. When I say exceptional I mean they walked us to our restaurant which was several blocks away. I mean they ran down the street, into busy traffic and jumped in front of a cab to secure it for us. We have travelled the world and never before seen those acts of kindness. Dining was fantastic. We ate at the restaurant three or more times. Great atmosphere.

Stayed in January 2023

everything from the moment the taxi door was opened on my arrival till the taxi door was closed when i left

Stayed in January 2023

Room could be bigger

The dining room for breakfast and dinner was superb

Stayed in January 2023