3610 S Nappanee ST , Elkhart, 46517, United States
#17 of 26 hotels in Elkhart
Guests' ChoiceBased on 177 hotel reviews
7.2Cleanliness
8.0
Comfort
7.9
Location
8.0
Facilities
7.6
Staff
8.2
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Marshel
United StatesThe water came out green and yellow and water lines were full of air. The toilet was awful. When you sit down your male private parts were hanging in the water. The water level in the toilet was way too high. Very gross when you sit down and you’re hanging in the water. The room needs darling drapes. The blinds do not keep the light out.
Good
Stayed in May 2024
Reviewed: 2 May 2024
Wilbur
United StatesTV remote was defective.
Clean, comfortable.
Stayed in April 2024
Reviewed: 11 April 2024
Daniel
United StatesMattresses seemed old and not real comfortable. The pool was not available....one of the reasons we chose this location was the pool. The entrance was hard to find for the property. We had difficulty connecting to the internet...needed to go down to the front desk for help....not much explanation given other than to say the internet is sporadic. Had to go down to the front desk because our room phone would not call down....did not work.
The breakfast was above average with a variety of items. Area was clean and well stocked. Staff was friendly and helpful. I did end up using the exercise room and appreciated the tread mill
Stayed in April 2024
Reviewed: 19 February 2024
Jayvon
United Statesno pool
Stayed in February 2024
Reviewed: 8 January 2024
L
United StatesThe clean workers were really nice but they didn’t clean our room , when we got there we opened the sofa bed and it was full of doritos. The cleanliness could of been better.
I loved how spacious it was and the huge parking lot
Stayed in January 2024
Reviewed: 5 January 2024
John
United StatesHeard A lot of noise from other rooms.
Stayed in December 2023
Reviewed: 22 October 2023
Ashley
United StatesMultiple stink bugs in room, long dark hairs on bedding and pillow of one bed when arrived. Pull out sofa bed did not have bedding available in room, had to go to front desk where it wasn’t ready. However staff did promptly bring to room which was great.
Very friendly staff.
Stayed in October 2023
Reviewed: 14 August 2023
Patti
United StatesTerrible milk was shared out of gallon jug with other people machine don’t work and only one bottle of syrup for all guests
Stayed in July 2023
Reviewed: 28 July 2023
Alonda
United StatesNothing
The breakfast
Stayed in July 2023
Reviewed: 26 June 2023
Rachael
United StatesPool was closed for cleaning and they didn’t have a test strip available for the pool.
Stayed in June 2023
Reviewed: 10 March 2023
Mary
United Stateselevator doors shut too quickly. hit my husbands shoulder spilling his orange juice and broke his glasses
the pool was so warm. we loved swimming there. room very clean and comfortable. staff friendly and accommodating
Stayed in March 2023
Reviewed: 5 March 2023
Amanda
United Statesright off highway. quiet
Stayed in March 2023
Reviewed: 13 February 2023
Jessica
United Statesclean
Stayed in February 2023
Reviewed: 23 May 2022
Jaime
United Statesdead bugs in the window sill and on the floor around the window. floor outside of bathroom was sticky, inside of lobby by front entrance was dirty for two days. when I checked in the young man at the desk didn’t seem too happy to be there. didn’t even tell us about the breakfast hours or where the elevators were.
breakfast was nice, location was good.
Stayed in May 2022
Reviewed: 9 May 2022
John
United Statesbed was very uncomfortable and chair in room was stained. tv screen was also dirty.
staff was very nice
Stayed in May 2022
Reviewed: 3 April 2022
Iysha
United Statesthe breakfast and our tv in our room only stayed on one channel. we only stayed for one night but having a tv that worked properly would've been awesome
The staff, everyone was nice and polite
Stayed in March 2022
Reviewed: 19 December 2021
Roger
United StatesBed was too hard for us. Guest above us were noisy
Price
Stayed in December 2021
Reviewed: 22 August 2021
Rod
United StatesThe bathroom had peeling paint and a broken showerhead. Our bed didn’t have a mattress pad! But we were able to find a housekeeper who got one for us.
Easy to get to from the highway.
Stayed in August 2021
Reviewed: 14 August 2021
Bill
United StatesThey were short bath towels! I had to use a floor mat. It had been laundered so it was clean enough but they shouldn’t have rent the room short on bath towels. We also needed a shower cap which hotels seem always to have… but this one didn’t. But the bed was comfortable, the hotel was quiet and the breakfast fine
Clean, quiet, comfortable bed, lots of water pressure
Stayed in August 2021
Reviewed: 8 August 2021
Brent
United StatesCould have used more toilet paper, bed was difficult, couch wasn't comfortable.
Room layout was good, good variety for breakfast, room was convenient.
Stayed in August 2021
Reviewed: 16 July 2021
Amy
United StatesNothing was glaringly wrong. It was a good value but nothing special. The pillow I had was hard as a rock and I woke up with a stiff neck. Also, not a huge deal but the air conditioner’s filter kept popping open.
The size of the room was nice and it felt clean. The staff seemed friendly.
Stayed in July 2021
Reviewed: 27 June 2021
Erika
United StatesI would like to see the front desk staff to be more willing to get items such as towels, bedding, etc. she would use excuses like house keeping isn’t here.
The pool is warm.
Stayed in June 2021
Reviewed: 18 June 2021
Timothy
United StatesHousekeeping-we were told rooms were serviced every three days. Nothing was done to our room, we had to go ask for towels and empty our own trash.
Most every thing was fine.
Stayed in June 2021
Reviewed: 10 June 2021
Mark
United StatesLoud people in the parking lot woke me up after midnight. Maybe because of Covid protocols, there were no coffee pods or cups for the coffee maker. The refrigerator was inoperable. Also - the remote for the television was missing.
The room was clean and the bed was comfortable!
Stayed in June 2021
Nicosia, Cyprus
Kata Beach, Thailand
Tanah Lot, Indonesia
Staunton, USA
Kornić, Croatia
Puerto Misahuallí, Ecuador
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content