6711 Democracy Boulevard, Bethesda, MD 20817, United States
#2 of 13 hotels in Bethesda
Guests' ChoiceBased on 1709 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
8.9
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 13 May 2024
Eric
United StatesI enjoyed the fact that I got the rest and relaxation that was needed, it was truly appreciated.
Stayed in May 2024
Reviewed: 13 May 2024
Fern
United StatesParking lot is difficult to navigate.
Staff was excellent..breakfast was exceptional...happy hour an added bonus!
Stayed in April 2024
Reviewed: 11 May 2024
Mohamad
United StatesThe reception staff were very nice.
Stayed in May 2024
Reviewed: 9 May 2024
Munnah
United StatesThe staff was nice and patient with me, when my card locked. Thank you
Stayed in May 2024
Reviewed: 9 May 2024
Harr
United StatesThe breakfast is amazing and the people are really nice.
Stayed in May 2024
Reviewed: 9 May 2024
Carmen
United KingdomVery nice and clean room.
Stayed in May 2024
Reviewed: 8 May 2024
Muenchen_eric_j
United StatesThe response from lost and found was poor - basically, "we'll do our best," followed by no word at all, even after several queries.
We have visited this hotel many times over the years. When it switched from being a Marriott to Embassy Suites, we were afraid that it might be a change for the worse, but they have kept all the good things and improved on a few. For example, there is a group of friendly and dedicated ladies on the breakfast crew from the Marriott days - and they are still there, now some 12 - 14 years, I think. The front desk staff are helpful and professional. The rooms are clean, spacious and quiet, the internet works well, and everything works as it should.
Stayed in April 2024
Reviewed: 8 May 2024
Allikuzhi
United StatesApproach from DC
Breakfast, spacious room
Stayed in May 2024
Reviewed: 7 May 2024
David
United StatesIt would have been nice to have a walk in shower. But otherwise it was perfect!
This our third time here in less than a year. I love everything about the property. It is well kept, convenient to hospital where my daughter was a patient. The property is very well managed. All the personnel is wonderful too. They have been so nice to me, and remembered me from previous stays, while daughter was in hospital. It meant a lot to me. EVERYONE was SO nice!
Stayed in May 2024
Reviewed: 6 May 2024
Shawn
United StatesEverything peace and quiet
Stayed in April 2024
Reviewed: 6 May 2024
Darrin
United StatesParking spots to small. Bar doesn't smoke drinks.....
Everything.
Stayed in May 2024
Reviewed: 6 May 2024
Tynique
United StatesI loved it! It was spacious and the balcony view allowed me and my family to see the ducks crossing with their family.
Stayed in May 2024
Reviewed: 5 May 2024
Stella
SingaporeThe bath seemed to choke but they resolved it immediately
Clean quiet room. Breakfast was good and helpful staff
Stayed in April 2024
Reviewed: 5 May 2024
Jerome
United StatesCoffee and the comfort room.
It was nice pancakes could have been better.
Stayed in April 2024
Reviewed: 2 May 2024
Thomas
United StatesPaying for parking
Everything was great 👍
Stayed in April 2024
Reviewed: 1 May 2024
Kaltra
CanadaThe bathtub was very small and low, I was not able to enjoy it; the shower handle was fixed to the wall and I couldn't move it around while showering.
Room was very big and spacious, and the bed was very comfortable. I quite enjoyed the complimentary wine glass and snacks.
Stayed in March 2024
Reviewed: 1 May 2024
Glenda
United StatesThis place is huge! (notable since I have trouble walking very far) The parking deck was a long way from my room, but with the 3rd floor walkway, I could stay out of the weather to navigate from my room to my car. the light on the desk was very dim and I'm glad I didn't have to work much on this trip - it gave me a headache trying to finish my tasks. The only other downside is the cover on the ironing board in my suite would not stay on/was very thin, and it made it very difficult to get my clothes in good order before my event. It took extra patience to figure out how to keep the cover from moving every time I moved my clothes.
The suite was well-appointed - USB ports on every lamp, lots of drawers, access to the bathroom from the bedroom and the lounge area. Even though the (very noisy) ice machine was right outside the door, I didn't hear it at all when I was inside my suite - amazing! Staff were incredibly helpful and kind - offering to assist me with luggage or lending an extra hand when I was carrying things to my room. None of them had to offer that assistance, yet they all did. As a solo handicap traveler, I was grateful for this helping attitude - it takes a lot out of me when I travel, so sometimes a little assistance feels really wonderful to receive! Kudos the all the staff members I met at the front desk, the servers and staff at the buffet and throughout the property!
Stayed in April 2024
Reviewed: 30 April 2024
Mark
United StatesA minor quibble I have with all hotels (high to low end) - the pillows! I would love a firmer pillow!! Also I was upset the hot tub was broken, but those things happen!
The rooms were spacious, beds comfy, and the breakfast was fantastic!
Stayed in April 2024
Reviewed: 30 April 2024
Tazz
United StatesI did not like that. The pool seemed quite dirty, the hot tub was not working, and the outside pool, although was closed was very dirty.
I loved that the property gives two complementary drinks per guest during happy hour for free and you can get 2 alcoholic drinks.
Stayed in April 2024
Reviewed: 30 April 2024
Judith
United StatesThe room phones did not work when I attempted to set up a WAKEUP call Engineering showed up & said the phones had not been set up
Didn’t have breakfast, I was fasting for hospital/surgery next morning My husband went to the dining room but said it was too crowded & noisy
Stayed in April 2024
Reviewed: 28 April 2024
Maureen
United StatesThe bed is not comfortable for me. We’ve been here twice, both times coming from out of state for medical needs. I take the couch, more comfortable for me. Otherwise this is 5stars.
Has everything. Large room has separate sitting area from bedroom. Excellent breakfast with made to order omelettes plus ready made eggs and meats. Lots of breads, fruits, waffles, juices. Excellent staff.
Stayed in April 2024
Reviewed: 28 April 2024
Janet
United StatesLight at desk wasn't very bright.
quiet room with excellent mattress.
Stayed in April 2024
Reviewed: 25 April 2024
Basil
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 April 2024
Adam
United StatesLocation isn't horrible, but you'll need to really plan transportation if you're heading into DC. The train station is kind of far from the hotel.
The amenities were great, incredible breakfast, nice pool, gym, etc. Very clean. Overall great hotel experience.
Stayed in March 2024
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