708 Demonbreun Street, Nashville, TN 37203, United States
#44 of 197 hotels in Nashville
Guests' ChoiceBased on 1037 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
8.9
Value for money
8.2
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End of dialog contentReviewed: 28 May 2024
Christopher
United KingdomNothing
Every thing was great from the moment we arrived. The reception staff were brilliant especially Naomi who was exceptional.
Stayed in May 2024
Reviewed: 27 May 2024
Bridget
United StatesThe wait for the elevator was crazy!! There were always lines of people waiting to get on
Breakfast happy hour and our amazing room
Stayed in May 2024
Reviewed: 26 May 2024
Peggy
United StatesBooking.com told me parking was included but it was not; the check in process should include going over the perks (snacks, drinks, breakfast hours etc.) pool location and hours and parking fees. Single Moms are just as important as the two parent family! Please your train staff on Amex gift cards because upon checking out the hospitality clerk could not figure out how to get it to work and it kept declining and she moved me from register to register and she kept telling me it was declining (six times) with people behind me and it had the amount I told they available. They should have asked for help after the second time. It was embarrassing as people continued to watch it declined each time when there was money on it, customer care is important! I just ended up using cash.
Location, cleanliness, amentities
Stayed in May 2024
Reviewed: 24 May 2024
Bridget
United StatesRoom got hot at night even with air turned on
Great location and amenities
Stayed in May 2024
Reviewed: 19 May 2024
Louise
United KingdomN/a
Great location We always stay in Embassy suites when we come to the states. Great rooms, fantastic breakfast and enthusiastic friendly staff.
Stayed in May 2024
Reviewed: 17 May 2024
Shelly
United StatesGreat location , spacious clean room , great breakfast & happy hour
Stayed in May 2024
Reviewed: 14 May 2024
Michael
United StatesExpensive though most the properties in downtown Nashville are.
Great location. Great breakfast. Rooms were great comfortable and quiet.
Stayed in May 2024
Reviewed: 11 May 2024
Joe
United StatesI booked a king suite. Upon arrival I was told none were available. I am unsure how or why this is possible. The whole reason I booked ahead was to insure I received what I asked and paid in advance for.
The made to order omelet was great.
Stayed in May 2024
Reviewed: 10 May 2024
Amy
United StatesThey had five elevators seem like only two of them was working very slow
Great location close to Broadway
Stayed in May 2024
Reviewed: 9 May 2024
Louise
United KingdomEverything
Amazing accommodation always stay in Embassy Suites in America.
Stayed in May 2024
Reviewed: 8 May 2024
Karma
United Stateselevators were painfully slow
great
Stayed in May 2024
Reviewed: 8 May 2024
Deborah
United StatesCan't think of anything that I didn't like or love.
The room was so nice and the balcony so nice and big. The bed and bedding made fir a wonderful night rest. Would definitely stay here again.
Stayed in May 2024
Reviewed: 8 May 2024
Donaldson
United StatesYou've overcharged for valet parking. Charged for 2 cars. I had one. Now I cannot get a call back.
Stayed in April 2024
Reviewed: 7 May 2024
Heidi
United StatesWalking distance to many areas we visited.
Stayed in May 2024
Reviewed: 3 May 2024
Laura
United StatesLove the location
Stayed in April 2024
Reviewed: 1 May 2024
Andrea
United StatesBreakfast was great So impressive how you deal with large number of guests and maintain quality Also loved your happy hour
Stayed in April 2024
Reviewed: 30 April 2024
Erica
United StatesGreat location. I loved the coffee and lobby. The rooftop was so nice as well. The rooms were clean and nice. I loved all the space in the rooms!
Stayed in April 2024
Reviewed: 29 April 2024
Brett
United StatesView from our room into another room. Had to keep curtains closed most of the time.
Location was amazing
Stayed in April 2024
Reviewed: 29 April 2024
Jessica
United StatesToilet kept clogging, kept asking for things and they never came.
Nice, roomy, happy hour is nice, rooftop is nice
Stayed in April 2024
Reviewed: 26 April 2024
Mary
United StatesElevator were slow
Everything was great- location and staff
Stayed in March 2024
Reviewed: 25 April 2024
Cynthia
United StatesNothing.
The hotel was ideally located and clean. Staff were friendly.
Stayed in April 2024
Reviewed: 22 April 2024
David
United StatesThe only thing that I thought needed improvement was cell service. My provider is Verizon and I did not have cell service. I was on the 8th floor. I had t o go outside or sometimes I was able to get service on the 4th floor during breakfast
Loved everything about the hotel. The location was great. All the staff were friendly and helpful. Rooftop was great.
Stayed in April 2024
Reviewed: 22 April 2024
Marion
AustriaThe mattress was way too soft
We love the style and location of the hotel!
Stayed in April 2024
Reviewed: 16 April 2024
Tammy
United StatesAC could have worked better. 18th floor on 84* day and it was to warm to sleep comfortably. They did however give us a box fan for the room.
Close to Broadway. Very clean and comfy rooms. Staff was extremely helpful and nice.
Stayed in April 2024
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