Breakfast on Monday, May 27; the quality was not good, as well as the fact that the hotel was booked almost to the point where there was a long line to wait for the food and the staff was closing doors at 930am; we were not able to get more breakfast for the ones who had been waiting in line since 900am.

Managers were all the time at the lobby greeting guests

Stayed in May 2024

N/A

Everything!

Stayed in May 2024

That I booked the wrong hotel to stay in not being the staffs fault that was my error

The comfortableness of the bed and the cleanliness of the whole entire building. Not to mention the staff they were lovely and very helpful

Stayed in May 2024

Not used to a soft pillow.

The Breakfast was perfect and tasty place was super clean and looked nice. Staff was very friendly and helpful.

Stayed in May 2024

Very clean, modern. All of the staff were incredibly friendly!

Stayed in May 2024

Nice

Everything

Stayed in April 2024

No particular issues

Location, breakfast , happy hour, parking and most of all the staff - they were all excellent particular mentions for Deidre and Michael ( who is a talented, Intelligent and very customer focussed employee) - I would employ him in my business anytime

Stayed in April 2024

Everything was great thank you, but for the price I would of like a better view

Stayed in March 2024

The breakfast was good but the serving area is small & narrow. For some reason, we couldn't use the fitness room. Although it's temporary , a lot of construction made it hard to get there & around the hotel, it's still being developed so there is more construction of condos & restaurants . It's a good facility now & in a year or so when all the construction is completed it will definitely be GREAT !

Friendly staff, great lobby to just kick back and enjoy a drink from the bar. Very comfortable bed and very clean room. Breakfast was good & there are a few restaurants within walking distance. I would definitely come back when we are in San Antonio .

Stayed in March 2024

Mmm idk

Breakfast was fire :) clean and comfy

Stayed in February 2024

View from most rooms is a wall.

Breakfast was the best part. It exceeded my expectations.

Stayed in January 2024

The breakfast wasn't great. Items were cold and stale. Had to stand in line just to get simple items like eggs or bacon.

Hotel and rooms were great. Spacious. Beds were comfortable. Very spacious room for family of 4.

Stayed in October 2023

No complaints at all

Speedy service when I called the front desk. Text messages asking about our stay . The room being very cleaned.

Stayed in November 2023

Service on happy hour wings I ordered off the menu took forever. Looked like one group had a massive food order so Im sure that had something to do with it.

Breakfast was very good. Made to order omlettes were the best! On the downside, some of the other items were OK but not great. The dried cranberries to put in oatmeal for example were so old and chewy they were close to inedible. Bacon also a bit undercooked (that said I do like my bacon crispy).

Stayed in August 2023

Fan in the room would have been even better

Good bed

Stayed in August 2023

There’s nothing that I can think of.

The property was nice and conveniently close to where we were going on our trip.

Stayed in July 2023

The hotel is further North West. If you are on a quiet relaxing family trip this is perfect. If you want to get in the city and enjoy the night life it is a bit of a trek. One night we were startled by an employee knocking on the door at 3AM asking to come in due to a fire alarm. I called the front desk, confirmed and let them in. They verified no smoke no fire etc in the room but it was a pretty bad experience for my wife and 4 kids. I spoke to the manager on site and expressed my dissatisfaction and she was extremely nice and understanding. It was a negative experience, but I am sure it may have been a one off. Definitely not keeping us from staying here in the future.

The hotel is really nice, large, and spacious. We felt very safe and comfortable at all times. Parking is plentiful and it seemed secure. The staff is great. We liked the size of the room, cleanliness, and the beds were comfortable. We had a great night sleep most of the nights we were there. You will find a cigar lounge and a restaurant/bar with live music across the street. The hotel has a small pool for the kids. For the adults, there is a nice bar in the lobby with nice options. Breakfast is offered although we never had it. The bar has free drinks to guests from 5-7 both alcoholic and non alcoholic. Overall it is a very nice hotel. We used to stay closer to down town, but we will staying here moving forward when we are in SA.

Stayed in July 2023

I didn’t like how the TV didn’t have a Netflix option or anything else for that matter.

It was clean and modern looking

Stayed in July 2023

Super friendly staff and a great breakfast included in reservation.

Stayed in July 2023

Outstanding experience! Excellent service and staff, clean and modern hotel. Delicious breakfast and drinks. Can't wait to stay again! Highly recommended!

Stayed in July 2023

the shower distribution

All

Stayed in July 2023

Great for our family.

Stayed in July 2023

Extra sheets for the sofa bed.

Facilities, location, staff, food, happy hour, rooms...

Stayed in July 2023

I had absolutely no complaints

The property was perfect for our family vacation it exceeded our expectations . I have stayed at a lot of Embassy’s and the Embassy San Antonio Landmark was by far the best Embassy Suites I have ever had the pleasure to stay at. Everything was perfect from the time my family stepped through the door and it continued throughout our 5 day stay. I would rate this experience a 10/10 and recommend this hotel to anyone. Can’t wait to come back!!!!

Stayed in July 2023