1440 East Imperial Avenue, El Segundo, CA 90245, United States
#9 of 14 hotels in El Segundo
Guests' ChoiceBased on 1060 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
8.0
Value for money
7.1
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End of dialog contentReviewed: 20 May 2024
Pharris
United StatesThe bathroom toilet was leaking and the toilet was so small
The room size was great
Stayed in April 2024
Reviewed: 10 May 2024
Janek
New ZealandNo bell desk to help with luggage. Elevators are agonizingly slow. Bathroom has a very low ceiling. The room and bathroom was old and tired. Parking expensive $50+ per night
Nice breakfast buffet. Airport shuttle is good. Room was OK, beds comfortable.
Stayed in April 2024
Reviewed: 6 May 2024
Shad
United StatesCleaning, room
Location
Stayed in May 2024
Reviewed: 5 May 2024
Vanessa
United StatesThe staff was so unfriendly and they all seem miserable, particularly the young man they checked us in. We bought ice cream from the little mart by the check in desk and it was melted! The breakfast service was gross. The food was barely edible.
It’s directly across from LAX which is why we chose it.
Stayed in April 2024
Reviewed: 27 April 2024
Mohamed
United Arab EmiratesNo waters service in room
The suite
Stayed in April 2024
Reviewed: 25 April 2024
Laterra
United StatesBalcony’s really little
The omelette
Stayed in April 2024
Reviewed: 25 April 2024
Katrina
United Statesshuttle service info posted is incorrect. they dont do shuttle service past 10pm but online informartion says 11pm
breakfast was nice
Stayed in March 2024
Reviewed: 21 April 2024
Marta
HungaryIt was okay for us for 1 night.
Very close to the airport. We stayed here because of flight connection. It is perfect for this reason. We arrived late and left early in the morning. Comfortable beds.
Stayed in March 2024
Reviewed: 20 April 2024
Reagan
AustraliaThe bus service is not as regular as other hotels shuttle buses. We had to wait over an hour to be picked up from airport, and with 4 young children and many suitcases, it was too long to wait
The breakfast was good, however it was only available until 9am. The room size was good with a microwave, coffee machine and mini fridge.
Stayed in April 2024
Reviewed: 10 April 2024
Ramesh
United KingdomParking is too high $44/night.
Neat and clean.
Stayed in April 2024
Reviewed: 6 April 2024
Ciobhan
United StatesIf the jacuzzi could be brought back that would be nice.
It's still a nice hotel but we missed the jacuzzi that used to be available.
Stayed in March 2024
Reviewed: 30 March 2024
Ruiz
United StatesNone
The hotel is newly renovated, you can tell by the crisp clean smell. I like how the sustainability and environment friendly the facilities. The restaurant was very good and so is the breakfast buffet. Security of the guests were also prioritized.
Stayed in March 2024
Reviewed: 13 March 2024
Carolina
Australiathe hotel in general is really nice, big place, the staff are so kind, breakfast has many options, delicious, bed was confy , big,I love it. close to the airport. they offer a snack after 5:30 pm. They offer a shuttle but on the day I needed it there was no availability but they paid me a taxi to the airport. A woman at the reception was very friendly, but the manager was not that much, she should be the same or better since she is the manager
Stayed in March 2024
Reviewed: 8 March 2024
Juan
EcuadorThe last morning I woke up at 7:30 AM (I went to sleep at 3:30 AM) because there was a construction going on at the ceiling. It was too noisy. I really hated it. I also hate being charged 150 USD per reservation for the "nightly incidental deposit" thing. Id rather keep the credit card open and if something happened at the room I get charged the amount they need instead of getting charged at the beginning of a stay.
The room was great. Perfectly clean and comfortable. The breakfast was okay. The best of it was the Crepes and the people cooking them. I loved them. The regular buffet turned repetitive the third day. The hotel is very close to the airport. It's not noisy at all. I'm returning to this hotel in a month. I liked it a lot.
Stayed in January 2024
Reviewed: 6 March 2024
Scott
United StatesOutdated but overall nice.
Pretty hotel but a little outdated. Front desk was not all that efficient. Room was comfortable and quiet.
Stayed in March 2024
Reviewed: 29 February 2024
Goodison
United KingdomThought the restaurant prices where a bit high
Hotel has been updated since i stayed 2 years ago veru nice job
Stayed in February 2024
Reviewed: 13 February 2024
Therese
United StatesThe hotel has been remodeled, however, I didn't really like the glass framed front room. Lack of privacy and a bit cold.
Near LAX, we got stranded due to a big storm. The hotel is convenient. Clean, good breakfast, reliable shuttle.
Stayed in February 2024
Reviewed: 27 January 2024
Moulin
New ZealandTook over an hour to get the airport shuttle, despite calling several times. Staff not helpful over the phone or during check in. Shower flooded after 5 mins use. Wet walls in the rooms.
Breakfast was the best part. Staff at the breakfast were very attentive. Room with separate enclave with pull-out couch was nice. Design of the hotel is unique and very pretty on the inside.
Stayed in January 2024
Reviewed: 26 January 2024
Gary
United KingdomMy requests were dealt with and the hotel ticked all my boxes. Being British, i like a cup of tea. There were no tea bags in the room or at breakfast. The omelettes, sausages and yukon potatoes at breakfast were lovely but perhaps some hams and cheeses could have enhanced the breakfast experience. Evening reception was great, and overall delighted with my stay
Stayed in January 2024
Reviewed: 22 January 2024
Paul
United Statesnothing used
everything
Stayed in January 2024
Reviewed: 7 January 2024
Carlos
AustraliaStaff rude, intenet didn’t work and upon requesting the staff member just got my phone of our hands and set it up. We had to ask theee times for other members of the family. Tv inside the room didn’t work so had to call a tech who took ages to arrive and had no idea either. There was an incident at the lobby when we arrived and someone was removed from the hotel with police force. Total bad first impression for our kids . Super noisy don’t stay in this hotel, or you won’t sleep. The glass on the windows must be 1mm cause you hear planes all day and night long
Looks inside and out
Stayed in December 2023
Reviewed: 2 January 2024
Joanne
AustraliaNo water available to purchase (or in the room) Limited staff available on desk Room not cleaned from previous guests throughly
Nice hotel and rooms. Breakfast good.
Stayed in December 2023
Reviewed: 21 December 2023
Freddie
United KingdomHousekeeping issues. Requested room to be cleaned three times during our five day stay. The room was only cleaned once with the toilet being cleaned and the kitchen area. Bedroom was never cleaned during our stay even though we requested this three times and on one day requested this twice. Party late at night hosted by the hotel which guests were not informed about. Two reviews as two rooms booked during our stay in Los Angeles.
Breakfast buffet although limited omelette station was good. Location to the the airport
Stayed in December 2023
Reviewed: 21 December 2023
Freddie
United KingdomWe stayed here for five days and requested for our room to be cleaned three times, with only the bathroom and kitchen area being cleaned once. Our bedroom was never cleaned and our sheets remained the same throughout our stay. We regularly had to ask reception for our room to be cleaned and unfortunately this was not the case. Although they reimbursed us for these issues the house keeping staff seem to only pick and choose the rooms they wish to clean. Their was a party in our last night which continued until midnight. The guests on that side of the hotel were not informed there was going to be a Christmas party with loud music throughout the night. It would be appreciated if the hotel staff could inform guests ahead of time.
The location is close by to the airport. Breakfast although limited is good especially the omelette station. It would be better if they had more variety throughout the days. Staff working during the breakfast are very friendly.
Stayed in December 2023
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