Reviews of Embassy Suites by Hilton Miami International Airport 3 stars
3974 Northwest South River Drive, Miami, FL 33142, United States
#124 of 198 hotels in Miami
Guests' ChoiceReview score
Based on 605 hotel reviews
7.7Score breakdown
-
Cleanliness
8.2
-
Comfort
8.3
-
Location
8.3
-
Facilities
8.1
-
Staff
7.7
-
Value for money
7.7
-
Free WiFi
7.7
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 26 May 2024
Nazih
Curaçao7 reviews7.0Good- • Business trip
- • Solo traveller
- • King Suite
- • Stayed 3 nights
- • Submitted via mobile
Big room & easy to find
Stayed in May 2024
-
Reviewed: 25 May 2024
Tyirenda
Canada8 reviews8.0“Overall good!”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
That we had to pay 50$ for early check in. They told us our room was ready and sent us to a room that was still being cleaned and we had to go back to the front desk to advise and get a new room. The 50$ should have been waived as a customer service gesture. However the staff was great overall
Room was great and the facilities were lovely
Stayed in May 2024
-
Reviewed: 25 May 2024
George
United Kingdom2 reviews7.0“Would stay again clean comfortable large rooms and good food”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Only issue was distance to shops
Location is a little remote need taxi to get anywhere. Breakfast was excellent
Stayed in April 2024
-
Reviewed: 25 May 2024
David
New Zealand43 reviews3 helpful votes8.0“Good”- • Leisure trip
- • Couple
- • Suite, 1 King Bed, Accessible Bathtub
- • Stayed 1 night
- • Submitted via mobile
Shuttle from and to the airport service was average. We had a delayed flight coming in so ended up arriving after midnight. We called the 24 hour number for their 24 hour shuttle and no answer. Took a taxi. Then to the airport the shuttle guy was late
Approximately to the airport
Stayed in May 2024
-
Reviewed: 22 May 2024
Chosewood
United States5 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Location not that great. Very pricey. You get charged an extra $50 if they let you in your room early.
The hotel is great. Rooms are exceptional.
Stayed in March 2024
-
Reviewed: 22 May 2024
Rafael
Denmark28 reviews1 helpful vote7.0“Perfect for one night stop”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Breakfast and hotel restaurant. We decided to order food from Uber eats instead
Location, shuttle bus to the airport and swimming pool area
Stayed in May 2024
-
Reviewed: 18 May 2024
Tina
United States26 reviews3 helpful votes9.0“We lived our stay… we will stay here… next time in Miami”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
Convenience to airport. Clean room. Loved happy hour and the breakfast
Stayed in May 2024
-
Reviewed: 18 May 2024
Ronald
United Kingdom2 reviews8.0“Good hotel for pre cruise stay”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
nothing not to like
Free shuttle to hotel, good breakfast, shuttle to port at an extra charge
Stayed in April 2024
-
Reviewed: 18 May 2024
Angela
United States1 review8.0“Good”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Not enough rags in our room
Breakfast and happy hour with the complimentary drinks were the best. The two lady bartenders were amazing
Stayed in May 2024
-
Reviewed: 17 May 2024
Annette
United States15 reviews1 helpful vote7.0“Convenient location with a nice pool area”- • Leisure trip
- • Couple
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The beds weren’t that comfortable. The toilet is really low. I assume it was done that way for children. Would have preferred a hand held shower
It was close to the airport. The breakfast was satisfactory. We had a nice meal, in the restaurant, but it’s a little expensive
Stayed in May 2024
-
Reviewed: 17 May 2024
Wiltshire
Barbados1 review9.0“Overall excellent.”- • Business trip
- • Solo traveller
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Lack of variety at breakfast
Fresh fruit and superb omelettes
Stayed in May 2024
-
Reviewed: 16 May 2024
Sandra
United States7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 2 nights
- • Submitted via mobile
Liked everything. Comfortable and clean
Area and being close to Airport
Stayed in May 2024
-
Reviewed: 15 May 2024
Alexander
United States4 reviews7.0“Hotel was ok”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
There was a loud noise all night like rattling pipes. The water turned off in the middle of the shower two nights in a row and then turned back on. The loud planes going over the hotel most of the night and the loud train.
The Breastfast was good. Love the omelet station. I also like the complimentary drinks in the evening.
Stayed in May 2024
-
Reviewed: 14 May 2024
Williams
United States8 reviews9.0Superb- • Leisure trip
- • People with friends
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Need better snacks at the hospitality event in the evening times.
Frank at front desk was the greatest..this is why I will always be an honors member. He assisted with my lift when I could not get my phone to work..he is a great employee
Stayed in May 2024
-
Reviewed: 11 May 2024
Crystal
Canada2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The employee at the desk the night we arrived was not all that informative/ helpful. He booked me a shuttle (the process was painful) for my transport to the port, and it turns out an Uber would have cost me half that amount and gotten me there sooner but he never mentioned it as an option.
Facilities were nice. Breakfast was great. Pool area was nice.
Stayed in April 2024
-
Reviewed: 10 May 2024
Ariadne
Greece8 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The area was really noisy and not only because of the airport.
Spacious rooms
Stayed in May 2024
-
Reviewed: 9 May 2024
Carolyn
United States9 reviews1 helpful vote8.0“Good place to stay for the day before going on a cruise out of Port of Miami.”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
Shuttle did not arrive after a 45 minute wait. Extremely hot so we ended up taking a taxi.
We used the shuttle service provided by a 3rd party through you to go to the cruise port. They were very professional and got us to the port safely and quickly. The late day drink and snacks was wonderful and breakfast at Embassy Suites is always great.
Stayed in April 2024
-
Reviewed: 5 May 2024
Christian
United States2 reviews9.0“Nice, clean, friendly staff.”- • Leisure trip
- • People with friends
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Nothing
Nice place, restaurant and bar was nice.
Stayed in April 2024
-
Reviewed: 5 May 2024
Alanna
Sint Maarten6 reviews1 helpful vote9.0“Excellent price and safe place”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
It was very comfortable. Excellent price. Great breakfast we cane Kate and the were closing up. But what we had was great. Will definitely go back again. We stayed only one night after our cruise
Stayed in May 2024
-
Reviewed: 4 May 2024
Derry-anne
Saint Kitts and Nevis4 reviews9.0“I really enjoyed my stay and the room was lovely.”- • Leisure trip
- • Solo traveller
- • Suite, 1 King Bed, Accessible Bathtub
- • Stayed 2 nights
- • Submitted via mobile
The food I ordered from Grill 305 was pricy for the size salmon I received
The breakfast was good, happy hour was and I loved the courtyard
Stayed in May 2024
-
Reviewed: 30 April 2024
Glen
Canada19 reviews2 helpful votes7.0“Great location to the cruise port and airport.”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Food was not up to standards in the breakfast area. Bugs the first night in the room and no shower gel, shampoo or conditioner in the shower.
Close to the airport with shuttle to and from airport. Also close to the port of Miami cruise port with free shuttle from hotel.
Stayed in April 2024
-
Reviewed: 25 April 2024
Vladimir
United States16 reviews3 helpful votes9.0“Overall a great place considering you stay for one night before or after the flight.”- • Leisure trip
- • Family with young children
- • King Suite
- • Stayed 1 night
No free wifi unless you are a member. Encountered some 'interesting/odd characters'
Clean room. Free complimentary drinks upon arrival. Good breakfast. TV has a lot of channels including ESPN (which worked out great during Hockey playoffs)
Stayed in April 2024
-
Reviewed: 20 April 2024
Clare
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Suite, 2 Queen Beds, Pure Wellness (Air Purifier)
- • Stayed 1 night
- • Submitted via mobile
The sockets in the room were not working so we needed a workman to come out to fix them. The room was noisy as the train toots constantly night and day. Planes were not bad at all. There are no walk in showers so the disabled person had to have a wash rather than a shower. Overall hotel was good and I would come again.
The bed was comfortable. The food at happy hour was tasty especially the ranch dressing. Drinks were OK. Staff were lovely and very helpful. Showers good and strong but see below for disabled comment. Location good and free shuttle from zone 1 fantastic as was the driver.
Stayed in April 2024
-
Reviewed: 16 April 2024
Glen
Canada19 reviews2 helpful votes7.0“Enjoyed the full delicious breakfast. Lots of options”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
When we arrived there we bugs in the room and stained sheets
Very close to the airport and free shuttle to cruise port
Stayed in April 2024
Guests also reviewed these properties:
-
Charterhouse Causeway BayHong Kong, Hong Kong
-
Park WeggisWeggis, Switzerland
-
Inishowen Lodge B&BMoville, Ireland
-
Best Western Tomah HotelTomah, USA
-
Inthasack GuesthouseLuang Prabang, Laos
-
Villa WilkerVilamoura, Portugal
-
Sesmarias Turismo Rural & SPAPeroguarda, Portugal
-
The Black Sheep BackpackersQueenstown, New Zealand
