Reviews of Embassy Suites North Charleston Airport Hotel Convention 3 stars
5055 International Boulevard, North Charleston, Charleston, SC 29418, United States
#105 of 153 hotels in Charleston
Guests' ChoiceReview score
Based on 1128 hotel reviews
7.7Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
8.8
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Facilities
7.8
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Staff
8.3
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Value for money
7.6
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Reviewed: 18 May 2024
Cinda
United States24 reviews9.0“Excellent stay”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Staff were very capable, very friendly, but a couple of staff seemed a lil grumpy
Location to event at the Colisseum next door
Stayed in May 2024
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Reviewed: 14 May 2024
Cynthia
United States11 reviews7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite - Hearing Access
- • Stayed 2 nights
- • Submitted via mobile
Had to evacuate due to fire alarm . Process handled well. However flashing light in my room stayed on for over an hour.
Stayed in April 2024
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Reviewed: 14 May 2024
Janelle
United States3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
While older, was still a nice place. The staff were super nice. The omelets were really good. Conveniently located to the coliseum. All around great stay.
Stayed in May 2024
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Reviewed: 11 May 2024
Richard
United States2 reviews9.0“Great Hotel and I see they are getting ready to update and take all that dirty carpet and put wood floors in the hotel !”- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The sink in our bathroom sink was broken!! No sink stopper !! , The water was off Monday and Tuesday from 9:00 am until 2:00 pm , installing new plumbing??
Great location, the Beautiful breakfasts every morning was to die for !! The omelettes were amazing!! Coffe top of the. Line first class with everything!!,the 5:30 version of Happy Hour were great !!
Stayed in May 2024
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Reviewed: 10 May 2024
Howard
United States1 review8.0“It was a great stay!”- • Leisure trip
- • Family with young children
- • Two-Room King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The plumbing issues.
It was great!
Stayed in May 2024
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Reviewed: 10 May 2024
Phillip
United States1 review9.0“Will come again”- • Leisure trip
- • Couple
- • Premium King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Excellent. The staff were very friendly. The omelet was delicious.
Stayed in May 2024
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Reviewed: 10 May 2024
Anne
United States15 reviews9.0Superb- • Leisure trip
- • People with friends
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Lamp in the room didn't work. Lighting in the sitting area was poor.Had to turn in all lights and still didn't get proper lighting
Location was central to sights we wanted to see. Comfortable bed. Quiet room. Hot breakfast and Reception in the afternoon are great. Overall, a wonderful stay!
Stayed in May 2024
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Reviewed: 10 May 2024
Otis
United States6 reviews7.0Good- • Leisure trip
- • Couple
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The water was off in hotel. Bath room needed some repairs
I liked the location
Stayed in May 2024
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Reviewed: 7 May 2024
Robert
United States1 review7.0Good- • Leisure trip
- • Group
- • Premium Suite
- • Stayed 3 nights
I assume that house keeping had thought we had already checked out and had taken a bag with some personal items in it. They did return the bag but about a week later we found that there was an item missing from the bag. Unfortunate.
Stayed in April 2024
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Reviewed: 4 May 2024
Naqibullah
United States1 review7.0“Over all it was good. The room had a smell when we intered. One of the reciptionest had a bad mod in the mornning when w”- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in May 2024
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Reviewed: 3 May 2024
Cedric
United States1 review7.0“Totally turned off with the front desk. And would never stay there again”- • Business trip
- • Solo traveller
- • Two-Room King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The incompetency of the front desk. At check-in the front desk Asked me to put a credit card on hold $30 For incidentals. I asked her, Will the card be charged? She told me no. I asked her again. She assured me the card would not be charged. Next thing I know, beyond the $30 on hold, they charged $415 on my card!! When I realized that the next day I addressed it and one front desk employees said she would reverse it. I checked again the following day qnd the other front desk person said that whoever said they would reverse it did not actually reverse it!! So she went in and did so. I told them I need this fixed immediately because it was not my mistake. It was theirs and I have bills coming out of that account this weekend. They told me there was nothing they could do to speed it up. It would take about five business days, which would cause me to be late on paying my bills. I WILL NEVER!!!!!!! Stay there again with such incompetent staff!!. I'm never late on my bills, and I was because of their mistake.
Stayed in April 2024
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Reviewed: 2 May 2024
Courtney
United States2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Suite - Wellness Allergy Friendly
- • Stayed 2 nights
- • Submitted via mobile
$10 parking per day with third party company. Being charged more than my booking amount
Amenities, and location
Stayed in April 2024
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Reviewed: 1 May 2024
Kendra
United States4 reviews8.0“Quick Spring Break Trip.”- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
I did not like that I had to pay for parking as well. That was the main thing that I did not appreciate. Especially with paying for the hotel.
The breakfast buffet was delicious and well stocked. Happy hour was also very good and it gave us something to do when it was raining out so we didn't have to go out. The rooms were spacious but could use some upgrading.
Stayed in April 2024
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Reviewed: 29 April 2024
Alex
United States12 reviews5 helpful votes7.0“I will be back.”- • Group
- • One-Bedroom King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The bathroom door wouldn’t lock
Happy Hour and the omelette for breakfast 🤦🏾♂️🤣
Stayed in April 2024
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Reviewed: 29 April 2024
Maria
United States30 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Premium Suite
- • Stayed 1 night
- • Submitted via mobile
Musty odor, phone was full of dust, tub rim was dirty, so none of us used it
Size of room, WOW
Stayed in April 2024
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Reviewed: 26 April 2024
Craig
United States3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • One-Bedroom Suite - Hearing Access
- • Stayed 2 nights
Not enough cell phone charging stations and/or power outlets.
Stayed in April 2024
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Reviewed: 16 April 2024
Deborah
United States7 reviews7.0Good- • Leisure trip
- • Couple
- • One-Bedroom Suite - Hearing Access
- • Stayed 2 nights
- • Submitted via mobile
Our room had an odor of mildew. It was clean but probably needs updating. The elevator area absolutely needs to be renovated. First impressions are important. Staff at check-in was not friendly at all, seemed bothered to have to help us .
Great location and good breakfast.
Stayed in April 2024
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Reviewed: 9 April 2024
Gail
United States2 reviews8.0“Good evening reception, great breakfast. Very convenient to be able to walk to the venue.”- • Leisure trip
- • Couple
- • Two-Room King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Embassy cost enough. Guest should not have to pay $10 a day to park!
I like the fact that I can have a drink and walk to the Preforming Arts Center
Stayed in March 2024
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Reviewed: 6 April 2024
Wayne
United States2 reviews7.0“It was cool great location”- • Leisure trip
- • Couple
- • King Room - Mobility Access/Non-Smoking
- • Stayed 2 nights
Out dated the gym was small with broken equipment not enough carts for luggage
The way the rooms were setup. The staff was helpful
Stayed in April 2024
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Reviewed: 1 April 2024
Jason
United States8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
It was very crowded during this time of year. They make you pay per day to park, but offer no added security for that payment.
Breakfast was a buffet style with the ability to have omelets made your way. The room was spacious, and the bed was comfortable.
Stayed in March 2024
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Reviewed: 31 March 2024
Yolanda
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • Corner Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Later than usual check in
Location
Stayed in March 2024
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Reviewed: 29 March 2024
Tina
United States4 reviews7.0“I was in town on business travel. Hotel was just adequate. Will not stay there again. Hotel staff were not very courteou”- • Business trip
- • Solo traveller
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
In bad need of updating. The QR code posted in the room takes you to a generic page. No info provided such as menus available for room service, etc.
Convenient location. Spacious rooms.
Stayed in March 2024
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Reviewed: 21 March 2024
Dao
United States11 reviews8.0“Overall satisfied! Very unique inside set up.”- • Leisure trip
- • Family with young children
- • Two-Room King Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Had to pay $10 a day for parking and a can hear other guest in the other room.
Very spacious rooms.
Stayed in March 2024
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Reviewed: 21 March 2024
William
United States17 reviews8.0“Everyone was very nice”- • Leisure trip
- • Couple
- • Suite with Two Double Beds - Non-Smoking
- • Stayed 1 night
Check in time was long
Food in restaurant was wonderful
Stayed in March 2024
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