3303 Pinnacle Hills Parkway, Rogers, AR 72758, United States
#4 of 20 hotels in Rogers
Guests' ChoiceBased on 409 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.7
Staff
9.0
Value for money
8.1
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End of dialog contentReviewed: 22 May 2024
James
United StatesKey on app didn't work because guy at front desk forgot to ask for credit card to put on file. Not my fault but very. irritating.
Breakfast was very good. It was even hot.
Stayed in May 2024
Reviewed: 8 May 2024
Emily
United StatesNo lunch options at the hotel
Comfortable and amenities
Stayed in May 2024
Reviewed: 25 April 2024
Angie
United StatesExcellent breakfast & happy hour
Stayed in March 2024
Reviewed: 21 April 2024
Brian
United StatesNothing at all.
The hotel was very pleasant. We enjoyed it very much. The complimentary drinks were a added bonus and even the Continental breakfast was excellent. The beds were comfortable and I slept all through the night. The staff was very helpful if I needed anything. The room was very nice and comfortable. We really enjoyed our stay. We will be back again. Thank you to all the staff, without everyone of you there would not be a great place to go to, to relax.
Stayed in April 2024
Reviewed: 23 March 2024
Angie
United StatesWish it had a hot tub (does have an indoor pool)
The property is beautiful inside, great breakfast buffet every morning and 2 free drinks & appetizers during happy hour in the bar.
Stayed in March 2024
Reviewed: 21 March 2024
Mark
United StatesThe breakfast was good and the hotel was comfortable, the staff was friendly and helpful
Stayed in March 2024
Reviewed: 18 March 2024
Krystal
United StatesThe omelet bar being included in the breakfast.
Stayed in March 2024
Reviewed: 23 February 2024
Scarlett
United StatesBreakfast choices were great. The managers reception in the evening is a nice chance to relax before going out.
Stayed in February 2024
Reviewed: 10 February 2024
Castaneda
United StatesSome parts of the building were cold, as if there wasn't proper insulation or sealing. It was in the middle of an arctic blast, and when I went to one of the public restrooms, the toilet seat was frozen to the touch. Also, there was liquid dripping from the ceiling onto the toilet, so needless to say, I got cold very fast, and my body started cramping. Then the sink, in the same bathroom, only gave out cold water, which was straight up painful. In the same area, the staff was also bundled up in the hallways of the convention center. The only attempt of insulation I saw was plastic covering the outside doors, which can only do so much, and blasting heat around other parts of the building is ineffective in reaching the parts that actually need it.
Water was warm. My pipes were frozen at home and I couldn't shower for about 2 weeks. It felt great to finally have a proper shower without the use of baby wipes.
Stayed in January 2024
Reviewed: 4 February 2024
Tiffany
United StatesNot enough options for snack foods at kick back
It was beautiful
Stayed in February 2024
Reviewed: 15 January 2024
Nayibe
MexicoHappy and satisfied of selecting the Embassy Suites for my business trip.
Stayed in January 2024
Reviewed: 4 January 2024
Stephanni
United StatesRooms sweet so big with living area and separate bedroom
Stayed in December 2023
Reviewed: 21 December 2023
Kristina
United StatesThe bed was really hard & not very comfortable.
Loved the location & place was clean with friendly staff! Great breakfast!
Stayed in December 2023
Reviewed: 21 December 2023
Wyletta
United StatesMy room smelled like a faint mildew scent..
I absolutely lived our stay!! Great hotel and location!!
Stayed in December 2023
Reviewed: 27 November 2023
Wendy
United StatesThe price is a bit high, but the pro’s offset that somewhat
The location is excellent, the staff was fantastic and room was clean and tidy
Stayed in November 2023
Reviewed: 7 November 2023
Paula
United StatesBartender did not seem to be happy to be at work.
Stayed in November 2023
Reviewed: 14 October 2023
Jill
United StatesDark rooms. A bit dated.
Liked the ability to walk to a concert at the Walmart AMP.
Stayed in October 2023
Reviewed: 14 October 2023
Lori
United StatesSmallest tvs I have seen in a hotel in awhile
Location to concert venue
Stayed in October 2023
Reviewed: 9 October 2023
Jennifer
United StatesAlways enjoy the food and drinks in the evenings.
Love the breakfast!! Loves the cook!!
Stayed in September 2023
Reviewed: 9 October 2023
Bret
United StatesLocation. Friendly staff. Very clean rooms, comfortable beds
Stayed in October 2023
Reviewed: 25 September 2023
Gilbert
United StatesReal eggs, you know the kind that have to be cracked. They are better. The eggs were supposed to be "real" but they were terrible.
Breakfast was fair.
Stayed in September 2023
Reviewed: 25 September 2023
Paul
United StatesApp check in/check out! Very comfortable rooms and quiet
Stayed in September 2023
Reviewed: 20 September 2023
Lisa
United StatesAmazing staff, rooms and food
Stayed in July 2023
Reviewed: 19 September 2023
Kellie
United StatesDidn't know how to adjust room temp was very cold
Good alot of choices
Stayed in September 2023
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