3663 East Guasti Road, Ontario, CA 91761, United States
#10 of 39 hotels in Ontario
Guests' ChoiceBased on 284 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.4
Value for money
7.8
Free WiFi
5.4
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End of dialog contentReviewed: 17 May 2024
Alexis
United StatesNon working ice machines and hated my view of the HVAC lol
Wish the ice machine worked on every floor
Stayed in May 2024
Reviewed: 21 April 2024
Michelle
United StatesThe beds comfort level would be an 8. Not bad but not the best.
We stayed in the bedroom that had 2 queens and a fold out sofa bed. Everything was clean, we had enough towels, the free breakfast in the morning was decent . Bed was ok , shower amenities were nice since i had forgotten my body wash,.
Stayed in March 2024
Reviewed: 29 March 2024
Tanisha
United StatesI was charged a parking fee each day even though i didnt use the parking lot.
It was clean..i love that the rooms have a separate living sitting area
Stayed in March 2024
Reviewed: 27 March 2024
Ellen
United StatesI am really can’t think of anything I did not like, except for it being a little pricey.
This was a great location for my needs. it was quiet (except for freeway noise), clean and my queen suite was spacious. The café was serving halibut the night I was there which was incredible!
Stayed in March 2024
Reviewed: 6 February 2024
Monica
United StatesFamily became sick during the stay. Hotel had no on-site way to get medications. Had to call an Uber to go get medications.
Breakfast was great and location was close to attractions!
Stayed in February 2024
Reviewed: 11 December 2023
Kristen
United StatesI messaged the property about the operating hours of the airport shuttle service and never got a reply.
Excellent location close to the airport
Stayed in November 2023
Reviewed: 22 October 2023
Kevin
United StatesNo convenient off site dining nearby
Good location and the shuttle was convenient. We had dinner in the lounge which was actually quite good but expensive
Stayed in October 2023
Reviewed: 2 October 2023
Autumn
United StatesThe sink had a large, visible crack. Lots of rust in the bathroom. Not as kept as expected.
Location
Stayed in October 2023
Reviewed: 5 September 2023
Valdez
United Stateswhat i didnt like was the variety. we were here for 5 nights. After the 3rd day the same breakfast was a little boring. It would have been nice for a little variety maybe every 2 days. Also the complimentary evening snacks were nothing impressive. started off nice with fruit and cheeses but by the 3rd day there was only trailmix and chips and salsa. i wouldve preferred a wider variety of snacks
I liked that breakfast was served prompltly at 6am. We had to head out early each morning and having breakfast ready to go was a big plus for us. the location of the breakfast was very easy to find. also there was plenty of room to sit with my family.
Stayed in September 2023
Reviewed: 28 August 2023
Walker
United StatesWent for a trip with my mom for her birthday. The staff was very welcoming, pool was clean. Continental Buffet was nice and we surely appreciated being able to get free drinks during our stay. Would definitely stay there again.
Stayed in July 2023
Reviewed: 19 July 2023
Jesse
United StatesI did not like the ideal of having to pay for parking. You had plenty of space and parking should have been provided for free. There was no TUBs in the Room only a showere.
Breakfast was very good I just don't care for Powdered Eggs. The Eggs to order station was a great fix for the powered eggs. I like the way you change up the breakfast menu.
Stayed in July 2023
Reviewed: 15 June 2023
Tiffany
United StatesDisappointed with parking fee.
Service
Stayed in June 2023
Reviewed: 14 June 2023
Gina
United StatesMy room smelled like smoke!!! Bathroom was very small
Hotel staff was great. Parking was easy and Lobby was nice
Stayed in June 2023
Reviewed: 3 May 2023
Rivera
United Statesgreat location
Stayed in May 2023
Reviewed: 29 April 2023
Daniel
United Statesfurniture in main lounge was old and dirty.
room was quiet. nice shower. breakfast. location.
Stayed in April 2023
Reviewed: 18 March 2023
Michelle
United Statesstupid door handle didn’t work properly - couldn’t get into the room. told us to lift UP! duh!
beautiful and spacious
Stayed in March 2023
Reviewed: 5 February 2023
Leticia
United Statesrooms were clean and comfortable. really good breakfasts in the mornings.
Stayed in December 2022
Reviewed: 3 January 2023
Shirley
United Stateswe requested 2 rooms 1 was not ready yet and we waited about an hour. we had requested rooms close together if possible and they were on the same floor which we were grateful for. we very a large family and we attempted to eat pizza at a table in the lobby not part of the restaurant and we were told we could eat there . when we inquired as to a place we could eat together were asked “Do you have a room?”. we said yes. we were told” eat in your room”! the table was in the area of appetizers served to guests that was closing as we arrived. our rooms no supplies for meals. our room did not have 4 towels for us and we had to request more. the pool area had no towels at all
easy to find, very clean Breakfast and service was great
Stayed in January 2023
Reviewed: 31 December 2022
Eugenia
United StatesRoom was so cold at night had to Request Maintenance to Adjust Thermostat n Room Temperature
Freeway Close Easy Access Indoor Swimming Pool/Jacuzzi
Stayed in December 2022
Reviewed: 1 October 2022
Iva
Czech RepublicI was surprise taking extra money from account. I expected based on web side they ask for 200USD as deposit but they charged me 700USD. Of course those money will be returned to your account but it was really unexpected expense.
Nice hotel, everything was clean. Employees were nice.
Stayed in September 2022
Reviewed: 28 July 2022
Debra
United StatesNoise issues from Freeway reconstruction. Hotel cannot control this, but combined with airport noise on the other side of the hotel it made this stay less attractive. We have stayed numerous time as this hotel and had good experiences.
Breakfast was good. We like having the restaurant in the bar area. Menu is limited, but food is good, and we don't have to go find a restaurant at the end if the day.
Stayed in July 2022
Reviewed: 27 July 2022
Mary
United StatesNot having the room cleaned each day.
the size of the room and the comfort of the bed.
Stayed in July 2022
Reviewed: 20 June 2022
Christopher
United StatesWi-fi was not very reliable. On a couple different occasions, my laptop said I was connected but I could not reach the internet and would have to disconnect and reconnect.
Breakfasst was very good
Stayed in May 2022
Reviewed: 20 June 2022
Maria
United Statesroom is a little dark
spacious
Stayed in May 2022
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