Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. California hotel reviews
  4. Ontario hotel reviews
  5. Reviews of Embassy Suites Ontario - Airport

Reviews of Embassy Suites Ontario - Airport 4 stars

3663 East Guasti Road, Ontario, CA 91761, United States

#10 of 39 hotels in Ontario

Guests' Choice

Review score

Based on 284 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    5.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Non working ice machines and hated my view of the HVAC lol

    Wish the ice machine worked on every floor

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Worth it.
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The beds comfort level would be an 8. Not bad but not the best.

    We stayed in the bedroom that had 2 queens and a fold out sofa bed. Everything was clean, we had enough towels, the free breakfast in the morning was decent . Bed was ok , shower amenities were nice since i had forgotten my body wash,.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Great,but the parking charge really upset me
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    I was charged a parking fee each day even though i didnt use the parking lot.

    It was clean..i love that the rooms have a separate living sitting area

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very nice place to stay in Ontario.
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I am really can’t think of anything I did not like, except for it being a little pricey.

    This was a great location for my needs. it was quiet (except for freeway noise), clean and my queen suite was spacious. The café was serving halibut the night I was there which was incredible!

    Stayed in March 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Roll In Shower - Disability Access/Non-Smoking with Mountain View
    • Stayed 3 nights

    Family became sick during the stay. Hotel had no on-site way to get medications. Had to call an Uber to go get medications.

    Breakfast was great and location was close to attractions!

    Stayed in February 2024

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    I messaged the property about the operating hours of the airport shuttle service and never got a reply.

    Excellent location close to the airport

    Stayed in November 2023

  • Reviewed: 22 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No convenient off site dining nearby

    Good location and the shuttle was convenient. We had dinner in the lounge which was actually quite good but expensive

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    It was good.
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The sink had a large, visible crack. Lots of rust in the bathroom. Not as kept as expected.

    Location

    Stayed in October 2023

  • Reviewed: 5 September 2023

    8.0
    Lovely stay! Will definitely consider for future accommodations.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights

    what i didnt like was the variety. we were here for 5 nights. After the 3rd day the same breakfast was a little boring. It would have been nice for a little variety maybe every 2 days. Also the complimentary evening snacks were nothing impressive. started off nice with fruit and cheeses but by the 3rd day there was only trailmix and chips and salsa. i wouldve preferred a wider variety of snacks

    I liked that breakfast was served prompltly at 6am. We had to head out early each morning and having breakfast ready to go was a big plus for us. the location of the breakfast was very easy to find. also there was plenty of room to sit with my family.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    Went for a trip with my mom for her birthday. The staff was very welcoming, pool was clean. Continental Buffet was nice and we surely appreciated being able to get free drinks during our stay. Would definitely stay there again.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Pretty good for the price, could have been better without the extra charge for parking.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights

    I did not like the ideal of having to pay for parking. You had plenty of space and parking should have been provided for free. There was no TUBs in the Room only a showere.

    Breakfast was very good I just don't care for Powdered Eggs. The Eggs to order station was a great fix for the powered eggs. I like the way you change up the breakfast menu.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Disappointed with parking fee.

    Service

    Stayed in June 2023

  • Reviewed: 14 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Roll-in Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    My room smelled like smoke!!! Bathroom was very small

    Hotel staff was great. Parking was easy and Lobby was nice

    Stayed in June 2023

  • Reviewed: 3 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    great location

    Stayed in May 2023

  • Reviewed: 29 April 2023

    7.0
    my stay was fine.. but up setting to see others guest given complimentary bottles of water when checking in and I never
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite with Roll-in Shower - Mobility Accessible
    • Stayed 5 nights
    • Submitted via mobile

    furniture in main lounge was old and dirty.

    room was quiet. nice shower. breakfast. location.

    Stayed in April 2023

  • Reviewed: 18 March 2023

    8.0
    nice place
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    stupid door handle didn’t work properly - couldn’t get into the room. told us to lift UP! duh!

    beautiful and spacious

    Stayed in March 2023

  • Reviewed: 5 February 2023

    8.0
    reasonably priced for a good comfortable stay
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    rooms were clean and comfortable. really good breakfasts in the mornings.

    Stayed in December 2022

  • Reviewed: 3 January 2023

    7.0
    we enjoyed the stay over all
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    we requested 2 rooms 1 was not ready yet and we waited about an hour. we had requested rooms close together if possible and they were on the same floor which we were grateful for. we very a large family and we attempted to eat pizza at a table in the lobby not part of the restaurant and we were told we could eat there . when we inquired as to a place we could eat together were asked “Do you have a room?”. we said yes. we were told” eat in your room”! the table was in the area of appetizers served to guests that was closing as we arrived. our rooms no supplies for meals. our room did not have 4 towels for us and we had to request more. the pool area had no towels at all

    easy to find, very clean Breakfast and service was great

    Stayed in January 2023

  • Reviewed: 31 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room was so cold at night had to Request Maintenance to Adjust Thermostat n Room Temperature

    Freeway Close Easy Access Indoor Swimming Pool/Jacuzzi

    Stayed in December 2022

  • Reviewed: 1 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    I was surprise taking extra money from account. I expected based on web side they ask for 200USD as deposit but they charged me 700USD. Of course those money will be returned to your account but it was really unexpected expense.

    Nice hotel, everything was clean. Employees were nice.

    Stayed in September 2022

  • Reviewed: 28 July 2022

    8.0
    We had a nice stay and enjoy this location. We are re-evaluating choices for our stay in Dec.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights

    Noise issues from Freeway reconstruction. Hotel cannot control this, but combined with airport noise on the other side of the hotel it made this stay less attractive. We have stayed numerous time as this hotel and had good experiences.

    Breakfast was good. We like having the restaurant in the bar area. Menu is limited, but food is good, and we don't have to go find a restaurant at the end if the day.

    Stayed in July 2022

  • Reviewed: 27 July 2022

    9.0
    Over all I loved the room.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights

    Not having the room cleaned each day.

    the size of the room and the comfort of the bed.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights

    Wi-fi was not very reliable. On a couple different occasions, my laptop said I was connected but I could not reach the internet and would have to disconnect and reconnect.

    Breakfasst was very good

    Stayed in May 2022

  • Reviewed: 20 June 2022

    9.0
    very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    room is a little dark

    spacious

    Stayed in May 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: