333 Madonna Road, San Luis Obispo, CA 93405, United States
#18 of 33 hotels in San Luis Obispo
Guests' ChoiceBased on 411 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.6
Value for money
7.7
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End of dialog contentReviewed: 30 April 2024
Kathleen
United StatesBathrooms are dark and dated
Location, friendly staff, breakfast, happy hour spacious room and cocomfortable bed linens.
Stayed in April 2024
Reviewed: 11 March 2024
Ralph
United StatesThe location of our room was not the best. We were next to the ice machine and on a couple of occasions, it sounded like someone was slamming their door close by.
Breakfast food was good, the coffee, however was a little weak, and I am a coffee lover. The room itself was nice, clean, comfortable. Bathroom was well stocked with amenities and the tv offered a channel for kid programs.
Stayed in March 2024
Reviewed: 1 March 2024
John
United StatesCheck in was difficult. They promised to service the room and didn't.
This was a very large two-room suite.
Stayed in February 2024
Reviewed: 17 February 2024
Aleyna
TurkeyNo room service
Spacious and comfortable room
Stayed in January 2024
Reviewed: 1 February 2024
Federico
Costa RicaNothing
Location, big room, good breakfast
Stayed in January 2024
Reviewed: 21 January 2024
Inna
United StatesBathtub was pretty old. Has to be repaired. Water was leaking and we couldn’t turn it off. Refrigerator didn’t work. I realized it only in the morning and had to throw away all our food.
Breakfast, evening reception, location, pool
Stayed in December 2023
Reviewed: 16 January 2024
Raul
United StatesRooms need more maintenance.
Comfortable and good breakfast.
Stayed in January 2024
Reviewed: 18 December 2023
Tami
United StatesThe room did not have enough towels and wash cloths for the bathroom, I had to request more to accommodate us for our needs.
Desk clerks were friendly and able to answer my questions and able to take care of a request.
Stayed in December 2023
Reviewed: 13 December 2023
Yael
United StatesI would only add some fresh veggies to breakfast. The mattress was sagging in the middle. Microwave and fridge should be attached to the wall
Great breakfast. Lots of choices. Spacious and clean room. Very nice atmosphere. Highly recommended/
Stayed in December 2023
Reviewed: 12 December 2023
Yerlin
United StatesBreakfast options were not as good as they usually are at embassy suites.
Close to a variety of stores, seemed pretty clean.
Stayed in December 2023
Reviewed: 5 December 2023
Melanie
AustraliaA little confusing to get to property as entry was through a shopping area car park.
Welcome reception drinks offered was a nice touch, good layout, lean and comfortable rooms, friendly staff
Stayed in December 2023
Reviewed: 13 November 2023
Angelic
United StatesWe were put in a connecting room which we did not stay in afterall because we not satisfied with it. We were downgraded to a queen because there were no King beds left. The bed we had was uncomfortable and mattress sunk in which made it hard to sleep on..
Wonderful. Location was good.
Stayed in November 2023
Reviewed: 30 October 2023
Howard
United StatesThere was nothing really to complain about...
Staff were extremely helpful and friendly! Breakfast was very good, as usual. We are glad the free cocktail reception is still running as well! Rooms look like they've been freshened up since we last stayed a few years ago.
Stayed in October 2023
Reviewed: 6 October 2023
Amanda
United StatesThe room had a dirty smell to it. I'm not sure what it was at first the smell shocked me, but my husband was so tired from driving that I didn't go ask for another room.
The staff was very nice and friendly, the breakfast was delicious
Stayed in September 2023
Reviewed: 25 September 2023
Rosanna
United Statestried to check in early since i had driven 4 1/2 hrs and had a wedding at 3 was told if i wanted to have a room earlier i should have booked 2 nights and that i could check in after 4pm front desk was rude
beautiful clean room breakfast was amazing second staff to help me at 11pm was nice polite and very helpful
Stayed in September 2023
Reviewed: 1 September 2023
Nazema
United StatesBreakfast was excellent.
Our stay was very comfortable,nice and clean.
Stayed in August 2023
Reviewed: 21 August 2023
Tim
United StatesAsked for room service (for towels) when we left around ten am. When we returned that evening around nine pm we noticed that no one had been there. We call the front desk and they immediately brought us clean towels.
Clean comfortable and a great breakfast.
Stayed in August 2023
Reviewed: 1 August 2023
Theresa
United Statesbreakfast was good
Stayed in July 2023
Reviewed: 31 July 2023
Jaime
United StatesBreakfast omelet suprisely good. Good overall experience
Stayed in July 2023
Reviewed: 19 July 2023
Kate
United StatesPool wasn't open and kids were disappointed.
Clean and good breakfast.
Stayed in July 2023
Reviewed: 17 July 2023
Jaime
United StatesElevator to slow
Breakfast ...stuff
Stayed in July 2023
Reviewed: 27 June 2023
Raycheal
United StatesI will NEVER get a room at this property that’s next to an ice machine, it woke me up EVERY SINGLE TIME someone got ice. The beds are also VERY noisy, somewhat comfortable, but noisy every time you move.
The property and rooms were very clean, and the hotel itself has a very bright ambiance
Stayed in June 2023
Reviewed: 20 June 2023
Anita
United StatesThe pool needs some scrubbing. Calcium build up around the walls. At breakfast the floor were dirty, explainable due to the amount of traffic in the breakfast area.
The King Suite was spacious, the food was just fine, loved the omelet bar. Very comfortable, staff was helpful. Will stay here again.
Stayed in June 2023
Reviewed: 13 June 2023
Michael
CanadaCarpet had some dirt marks on it. Wallpaper in bedroom had been patched. Showerhead spray was not the best.
Nice sized suite. Good breakfast. Nice and close to downtown.
Stayed in June 2023
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