13131 North Central Express Highway, Dallas, TX 75243, United States
#112 of 171 hotels in Dallas
Guests' ChoiceBased on 2125 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
7.7
Facilities
7.5
Staff
8.0
Value for money
7.7
Free WiFi
7.3
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End of dialog contentReviewed: 21 May 2024
Mariella
United StatesThe room needs a little bit more cleaning especially the bathroom, the breaakfast needs more selection. The pool water is so cold we couldn’t get to enjoy it. The restaurant’s menu needs more selection too.
I like the location, the room is spacious, they have free parking, I love the idea of a complimentary drinks and snacks that they gave.
Stayed in May 2024
Reviewed: 15 May 2024
Lyn
United StatesIt’s a little worn looking and is in need of a refreshing. The bathroom plugs didn’t work and plugs and chargers were not easily accessible.
We needed three beds so this served the purpose. It was convenient and had a very good breakfast. Free parking on premises.
Stayed in May 2024
Reviewed: 14 May 2024
Johnny
United StatesThe carpets are worn out and the furniture is worn out; class self customer seems to be prevalent.
I used to go here 7 years ago because of the location and the property was in pretty good shape.
Stayed in May 2024
Reviewed: 13 May 2024
Walter
United StatesThe room was very noisy. There were kids running around the hallways after 12.00 am and my family and I had to get up at 5 am. That was the worst part of our stay.
The breakfast was excellent. The staff were great, and the area was super clean.
Stayed in April 2024
Reviewed: 13 May 2024
Monica
United StatesThere was a ringing noise early in the morning and the air conditioner, that I spent extra money on didn’t work.
The space was beautiful and spacious. The breakfast was good.
Stayed in May 2024
Reviewed: 10 May 2024
Mark
United StatesBreakfast variety was grand seen in grand room was grand rooms were aging
Stayed in May 2024
Reviewed: 7 May 2024
Katie
United StatesThe pool wasn't open the 1st two days we was there. But it was open the 3rd day.
The breakfast was good. Staff was nice.
Stayed in May 2024
Reviewed: 6 May 2024
Whitney
United StatesDirty pool /super strong chlorine smell Rust stains on pull out bed Mildew smell in room by window Flooded/leaking parking garage
Yummy breakfast Comfy beds Huge rooms Nice amenities in rooms
Stayed in May 2024
Reviewed: 4 May 2024
Jose
United StatesThe fast we referred a room here, to take the grandkids swimming, all weekend they kept saying it was being cleaned
Stayed in March 2024
Reviewed: 29 April 2024
Troy
United StatesDirty pool bad neighborhood
Breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Jaqueline
United StatesYou have to park unground cool no problem, but random people hang out there… your supposed to use the key to get up to your room but that not true so anyone can get up..
Breakfast was good…
Stayed in April 2024
Reviewed: 27 April 2024
Lourdes
United StatesLove the rooms and foods
Stayed in March 2024
Reviewed: 27 April 2024
Patricia
United StatesAte dinner in restaurant not good
Stayed in April 2024
Reviewed: 24 April 2024
Probert
MexicoBathroom finishes look old, watermarks and rust on bottom of door. Rugs not completely clean.
Great location, staff was responsive and very helpful.
Stayed in March 2024
Reviewed: 22 April 2024
Nan
United StatesHVAC in my room didn’t work properly. I had to turn it completely off. Some of the towels were ratty; ready for the rag bag. Old plumbing fixtures need replacing. Entire facility needs an upgrade. Multiple coats of paint peeling off bottom of bathroom door.
Comfortable bed.
Stayed in April 2024
Reviewed: 22 April 2024
Keyashauna
United StatesThe pool was down for our entire stay. Which was 5 days. And we was told everyday it would be ready by the next day & it never was fixed.
The staff was friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Rod
United Statesmy room was flooded ..all the carpet was wet do to a leak in the window around my bed ..an toilet did not work had to fix it to flush..
good service .nice hotel.had a good time with the family except for my room condition
Stayed in April 2024
Reviewed: 15 April 2024
Doneisha
United StatesParking, poor lighting
Price , staff
Stayed in April 2024
Reviewed: 14 April 2024
Mary
United StatesThe breakfast had many choices but the hot food was not great. The sausage were tough and given plastic silverware there was no way to cut it.
The staff was helpful and very friendly.
Stayed in April 2024
Reviewed: 9 April 2024
Condaleeza
United StatesThe location is not very close to anything really, so you need to be ready to drive quite a bit.
The staff was very kind and the front desk was very informative and helpful. The breakfast was good and fully stocked.
Stayed in March 2024
Reviewed: 4 April 2024
Barbara
United StatesWe got there late and was told the pool opened at 10:00 and turned out they didn’t open till 5 and check out was at 12. We picked this hotel just for the pool.
Nice and clean
Stayed in April 2024
Reviewed: 31 March 2024
Patricia
United StatesThe area , the parking areas , the side door was broken so you had to rip it open and slam it to make sure it closes
Stayed in March 2024
Reviewed: 27 March 2024
Austin
United StatesNo earlier check in was available, breakfast was limited not many options.
Spacious large room, comfortable clean space, good location.
Stayed in March 2024
Reviewed: 25 March 2024
Jason
United StatesThe pool smelled like chlorine so bad, my eyes were burning as soon as I stepped foot into the indoor pool, the water was green. Don’t understand how it was so dirty yet smelled like chlorine that bad. The hall ways were dirty, needed a good vaccuming. I walked by the same plate of food on the floor my entire stay. Also asked for extra pillows for the pull out couch and was told they don’t have pillows.
Breakfast was great
Stayed in March 2024
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