239 A Ululani Street, Hilo, HI 96720, United States
#5 of 16 Holiday rentals in Hilo
Guests' ChoiceBased on 15 hotel reviews
9.2Cleanliness
9.8
Comfort
9.6
Location
9.4
Facilities
9.5
Staff
9.9
Value for money
9.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 15
Reviewed: 27 April 2024
Robyn
New ZealandA very comfortable place to come back to after a very long day spent in the Volcano National Park. Very well equipped and welcoming. Appreciated the edible treats as well!
Stayed in April 2024
Reviewed: 2 April 2024
Jane
United StatesGreat location. Easy to walk to downtown.
Stayed in March 2024
Reviewed: 26 December 2023
Michele
United StatesThis rental was incredible! It exceeded every expectation we had! The pineapple decorations were so cute. The bedrooms were so well set up, one had a full desk and workstation which was perfect for us. The shower was one of the best I used during my time on the island - amazing water pressure! The hosts really thought of everything you could possibly need. There was even aloe lotion in the bathroom! Location was perfectly walkable to shops, the farmers market, and restaurants
Stayed in November 2023
Reviewed: 13 December 2023
Karen
United StatesWe couldn’t figure out where the outside garbage cans were.
Close to everything we wanted to do. Cute and clean with nice touches everywhere. We really appreciated all the beach towels and equipment and the coffee!
Stayed in December 2023
Reviewed: 12 November 2023
David
Czech RepublicWashing machine would be welcomed.
Quiet location close to Hilo center and coast. Absolutely amazing facilities in the house.
Stayed in November 2023
Reviewed: 12 October 2023
Michelle
United StatesClean, comfortable well appointed.Quiet
Stayed in October 2023
Reviewed: 5 September 2023
Sarahyvette
GermanyGreat house, very clean and a lovely host. We'd definitely stay there again.
Stayed in August 2023
Reviewed: 20 August 2023
Marcy
United StatesWould have been nice to know that there is only ac in the bedrooms not the whole house..
Stayed in August 2023
Reviewed: 7 February 2023
Gerri
United StatesI wish there were a few more shampoos/conditioners.
I love the cute decor and the charm of the house. It was very clean and had nice personal touches. I appreciate the gift basket.
Stayed in February 2023
Reviewed: 16 October 2023
Anonymous
United StatesWe loved the pineapple decor. The sleeping arrangement was perfect for the four of us.
Stayed in October 2023
Reviewed: 24 April 2024
Darren
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 21 February 2024
Daniel
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 October 2023
Aimee
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 19 May 2023
Zikun
United StatesThere are no comments available for this review
Stayed in May 2023
Showing 1 – 15
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content