The restaurant menu is not accurate as to what they serve. When ordering the chicken wings, there was no celery or the sauces listed on the menu. We also had to get chicken since there was no steak (this was 10 min after they had opened for the day)

Good location, great cleanliness, and nice facilities! Very comfortable overall, with workout equipment in the room

Stayed in May 2024

I like the workout equipment in the room! It was nice start the day with a few workouts in the morning in my own room.

Stayed in April 2024

Easy check in and clean facilities.

Stayed in April 2024

Super comfortable bed, nice staff, great location, and very clean!

Stayed in April 2024

Wasn't there long enough to find out

Hotel felt very safe for my family and i the location was phenomenal we were close by everything it was unbelievable will definitely come back when I travel back to Houston

Stayed in March 2024

Location a little too hidden

Very nice and helpful staff, the place also promotes wellness by having a space and equipment for exercise in the room

Stayed in November 2023

Although I didn't use them, I liked the equipment for exercise in the room.

Stayed in October 2023

Just a preference, but not a fan of the rainfall showerhead, would have preferred more water pressure

Spacious, located close to highway but quiet area, comfortable bed and pillows, very clean

Stayed in October 2023

The toilet stopped working

Very nice hotel and located minutes away from the mall

Stayed in August 2023

No complimentary breakfast.

In room workout equipment.

Stayed in August 2023

Nothing I can think of…

Nice hotel, well located. Exercise equipment was fine but that’s not why we were there. I’d rather have had extra coffee in the room and breakfast of some kind. We enjoyed the stay and will certainly consider it again. 😊

Stayed in July 2023

the bathroom floor was slippery.

We loved the comfort of the beds!! Cleaness of the hotel.

Stayed in July 2023

Not much I didn’t like. The even rooms were fun, only draw negative was being on floor 3 you had to go up or down a floor for an ice machine.

Great location, great staff, great rooms.

Stayed in July 2023

I book and paid for a suite, instead I got a regular room that didn’t even have a microwave or a refrigerator.

The location was great. Close to All My events. Staff was excellent. My most important thing was cleanliness and it was very clean.

Stayed in May 2023

Not having free breakfast.

The workers were professional and helpful. The hotel was very nice and the staff was outstanding. We were accommodated without hesitation because the television would not work so we were offered another room.

Stayed in June 2023

How clean the hotel was and the front desk clerk that was there at time of check in was awesome...

Stayed in July 2023

I’m never able to connect my phone to the TVs to watch specific apps but everything else was great.

I like how seamless the check-in/out process is compared to other hotels. The staff is always super friendly and do well at remembering faces.

Stayed in June 2023

There wasn't anything that I did not like.

A severe storm left us without power at our home. Our daughter booked a room for us at the hotel. I loved the staff I interacted with. Danita at the front desk was welcoming and helpful. A housekeeper was also helpful. I also loved the location. It is near lots of shopping, restaurants, and Metropark Square is around the corner.

Stayed in June 2023

Everything was as expected from the pictures and descriptions. Great concert location and proximity to the freeway. The staff was friendly and welcoming. We had a good stay.

Stayed in May 2023

Everything was great until the following morning while going to breakfast. We had to deal with a VERY RUDE and DISRESPECTFUL girl in the kitchen. She totally went off on my husband and I just for asking for condiments and to correct our order. She cursed us out without a second thought and told us we could leave if we had an attitude, and even with all of that, not one time did we curse back at her. My husband had to leave the hotel to go and get him something to eat because he was afraid that she might do something to his food. She needs to GO!!! And this hotel will be perfect! Because there were other guests that also left because of her attitude.

The gentleman Blake working the front desk was great! He was very professional and accommodating. He did not miss a beat. He was able to answer all questions and give us recommendations on different places to visit. It was nice.

Stayed in May 2023

We tried to stream to the TV by following the directions given on the screen but could not get it to work. Maybe we weren't smart enough. Anyway, the channel selection was okay.

The room was fantastic. We were blown away that they provided in-room exercise equipment. Everything was clean and fresh.

Stayed in May 2023

the cleanliness of the room

the bed and the hot breakfast

Stayed in May 2023

no coffee in lobby, 1 hand towel only in bathroom, no wash clothes. each time I needed to interact with an employee, they made me wait until they were finished talking with another employee or contractor. also, site said free breakfast, checkin staff told me breakfast times, but on day of, find out it’s made to order. that’s ok, but requires extra time I did not plan for. Also told I had to pay for breakfast. bad communication & not service oriented front desk staff.

new, clean, convenient, exercise equip in room!

Stayed in April 2023

Very clean and comfortable!

Stayed in April 2023