1413 Prudential Drive, Jacksonville, FL 32207, United States
#122 of 166 hotels in Jacksonville
Guests' ChoiceBased on 208 hotel reviews
6.0Cleanliness
6.7
Comfort
6.9
Location
7.8
Facilities
6.5
Staff
7.7
Value for money
6.5
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2024
Burrell
United StatesNothing nearby to do after concert
Close to the water taxi
Stayed in May 2024
Reviewed: 23 April 2024
Lakeisha
United StatesTo much noise coming from other room
Breakfast good
Stayed in March 2024
Reviewed: 22 April 2024
Lino
BelgiumExtra fee of 8.50 dollar for parking a car in the non-secured streetside parking. This fee was not indicated when making the booking. The property charges an additional 100 dollar deposit that is returned a few days after the stay. Also this deposit was not indicated in the boooking.
central location, albeit in an office area with no restaurants nearby.
Stayed in April 2024
Reviewed: 8 April 2024
Tucha
United StatesLong-term residents claiming about a group of ladies being too loud that's on vacation.
Close to where we were going.
Stayed in April 2024
Reviewed: 20 March 2024
Bunrith
United StatesOne mattress smelled bad
Location
Stayed in March 2024
Reviewed: 28 February 2024
Tom
United StatesOverpriced for a run down property
Location
Stayed in February 2024
Reviewed: 31 January 2024
André
BrazilReally bad free internet; Even though is a smoke free hotel, I could smell smoke in some areas. Probably coming from some rooms; Some problems with the bathtub/shower/drain systems
Excellent location, near the free train station and the bridge to downtown; Very attentive reception staff; Good cost-benefit; Good overall structure;
Stayed in January 2024
Reviewed: 3 January 2024
Beverly
United StatesEvening staff on arrival was not helpful. No cups or coffee maker in room or remote for tv. If you needed them you would have to go to desk to ask for them. Very inconvenient. Opened the curtain to let some sun in & a homeless man was pooping in the bushes by the window. Needless to say, won’t stay there again.
Clean & close to our venue.
Stayed in December 2023
Reviewed: 2 January 2024
Gina
United StatesThat the property wasn’t kept up
That is was close to the river walk
Stayed in January 2024
Reviewed: 23 July 2023
Brockway
MexicoThings were hectic at the front desk and not a pleasant experience!
Stayed in July 2023
Reviewed: 4 July 2023
Jaap
NetherlandsRoom was humid and under furniture there was some waste.
Close to city centre, staff is nice. Basics are there.
Stayed in June 2023
Reviewed: 1 July 2023
Ernest
United StatesCLEAN WINDOWS (DIDN'T LOOKED LIKE THEY HAD BEEN CLEANED FOR A VERY LONG TIME)
QUIET, ROOM VERY CLEAN, SOME THINGS IN THE ROOM WERE "TIRED"
Stayed in June 2023
Reviewed: 22 June 2023
Sylvia
United StatesIt’s doesn’t have any ice machines
Stayed in June 2023
Reviewed: 7 June 2023
Jamilia
Spainyou had to pay for the parking
very comfortable bed a really good night sleep
Stayed in May 2023
Reviewed: 21 April 2023
Mehrangiz
FranceFar from down town. Very bad breakfast.
The Staff are kind but they are most the time very busy.
Stayed in April 2023
Reviewed: 20 March 2023
Timothy
Georgian/a
nothing it was clean an the manager was very nice an she made u felt comfortable
Stayed in March 2023
Reviewed: 8 March 2023
Carla
Canadanot many restaurants on that side of river. it says free parking on website but there is a fee (now?)
great access to water taxi
Stayed in February 2023
Reviewed: 27 February 2023
John
United Statesit wasn’t safe! A man used his key on our room and it opened it. very disappointing and scary!
it was near the water!
Stayed in February 2023
Reviewed: 21 January 2023
Deanna
United Statesroom appliances kind of run down and air/heat unit made a loud noise.
Location
Stayed in January 2023
Reviewed: 28 October 2022
Michele
United StatesHotel is no smoking and even has you sign a paper about it but yet as soon as you walk in, it smelled like smoke and the first couple rooms by the desk were really strong it smelled like this from check in to check out. Also price is pretty high for the hotel and you have to pay for parking which is apart of the hotel so seems alittle odd.
Closeness to downtown activities. Room was clean. Full fridge.
Stayed in October 2022
Reviewed: 21 October 2022
Hernandez
United StatesWindows haven't been clean in years. Hallway smells and you can see the wear and tell of an older underkept hotel.
Staff was great location was ok close to downtown.
Stayed in October 2022
Reviewed: 30 May 2022
Yvette
United Statesthe halls were not clean, noisy all nite the morning breakfast items needed to be replenished.
the price of the room and the location to the river walk
Stayed in May 2022
Reviewed: 2 April 2022
Elizabeth
United StatesLittle bit more offered for breakfast. Add juices and fruit to breakfast bar. Both my fiance and myself are diabetics. It was nice to be offered something to eat.
There weren't any bugs. The staff was very friendly and helpful. Even though we were on a busy street the room was quiet, to sleep.
Stayed in April 2022
Reviewed: 15 February 2022
Donna
United StatesHeat didn't work. Cold all night. No extra blankets in room. Dryer was stolen and not replaced. Paying $6 a day extra to park.
Staff friendly. Was ok clean. Comfortable bed. Have to ask for things like remote, coffee pot, dishes, silver but they were good about complying.
Stayed in February 2022
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