3300 Interstate 10 Service Road West, Metairie, LA 70001, United States
#16 of 17 hotels in Metairie
Guests' ChoiceBased on 119 hotel reviews
5.1Cleanliness
6.1
Comfort
6.1
Location
7.0
Facilities
5.7
Staff
7.1
Value for money
5.7
Free WiFi
10.0
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End of dialog contentReviewed: 13 May 2024
Monica
United StatesSink was clogged. Tv didn’t work. Breakfast was instant oatmeal.
Location and access to the interstate
Stayed in May 2024
Reviewed: 9 May 2024
Brione
United StatesLocation
Stayed in February 2024
Reviewed: 14 April 2024
Luis
United StatesOld Room
Stayed in April 2024
Reviewed: 2 March 2024
Shaquitta
United StatesI couldn’t use cash at all it was 4am and I had. I money on a card and couldn’t load a card that late I was offering to pay 200$ out of pocket but they still turned it down
Stayed in February 2024
Reviewed: 5 February 2024
Julia
United StatesThe window leaked when it rained. The floors were sticky and I still haven't got my deposit back
Location and coffee was good
Stayed in February 2024
Reviewed: 23 January 2024
Yolanda
United StatesThey never refunded me my 100.00
Room
Stayed in December 2023
Reviewed: 27 November 2023
John
United StatesNot clean, faucet to the shower wouldn’t stop running and the bed was uncomfortable
It was a safe area and the staff was nice
Stayed in November 2023
Reviewed: 6 November 2023
Darren
United KingdomWhy deposit money I m unhappy with this I dunno they will pay back my money deposit??
Staff is friendly
Stayed in November 2023
Reviewed: 18 July 2023
Danielle
United StatesGPS could not locate hotel address
Stayed in April 2023
Reviewed: 15 May 2023
William
United StatesRoom was very outdated. Really need to upgrade furniture and make more modern...dresser drawers wouldn't stay closed like room was leaning. Bathroom walls really need painting lots of repairs. Toilet leaks at base. No vanity to put your stuff on...just a sink with no counter. Shower head so low couldn't wash hair with it. Only 1 trash can in whole room. Advertise free breakfast...which was coffee and oatmeal packets.
Location
Stayed in May 2023
Reviewed: 17 April 2023
Diamond
United Statesmy deposit wasn’t refunded and I had to dispute with my bank.
nothing special
Stayed in April 2023
Reviewed: 11 March 2023
Mary
United StatesYour ad said ‘no deposit required.’ I was surprised and therefore unprepared to pay $100 deposit when I reached the hotel. 🤨
Stayed in March 2023
Reviewed: 20 February 2023
Ricky
United Stateswhere I need to beginning with the lighting three out four lights were out two missing bulbs and the other two burnt out , the ironing board was broke and coming back that night from outing I noticed the hotel room door had a one to two inch gap from the door jam . The bathroom sink would not stop running when cut off , they had hair in the towels and tub also the trash can in the restroom had streak of brown stuff on the inner and outside didn’t want to know what was it , upon on checkout they were three baby Roaches on the wall about the shower . This hotel wasn’t worth 450 a night staying the reason of choosing this location was because of the first hotel reservation was cancelled At another location because of over booking and we drove a very long ways to get here .
the front Desk lady was awesome very nice and courteous
Stayed in February 2023
Reviewed: 6 September 2022
Terrance
United StatesFirst room we were offered was flooded with water, outside was dirty and trash needed emptying. Saw a couple bugs, bad smell and floor was not fully vacuumed.
Good location and pet friendly
Stayed in September 2022
Reviewed: 1 August 2022
Taplette
United StatesIHOP in walking distance
Stayed in July 2022
Reviewed: 29 May 2024
Ryan
United StatesDirty, bad location, no hot water, building is falling apart. Small tv, bed sheets felt like cardboard. Etc.
Nothing
Stayed in May 2024
Reviewed: 20 May 2024
Lotts
United Statesthe men was out drinking beer i felt unsafe
nuthing
Stayed in May 2024
Reviewed: 12 April 2024
Tamera
United Statesthey put in a out of other room didn’t notice until i told staff about the bathroom sink flooding and water literally going everywhere, they are no dishes you have to ask for some and also no way to clean the dishes unless you ask for dish liquids, the room was somewhat clean no outside area for you to chill drink and snack machines where out of order and the tv i had in my room sound literally kept going in and out this hotel was trash .
Stayed in April 2024
Reviewed: 8 April 2024
Reggie
United StatesShower/ tub dripping
Clean
Stayed in April 2024
Reviewed: 6 April 2024
Deaidra
United StatesCustomer service was bad the guy I checked in with he didn't know anything. I tried to extend a day and he didn't know how. I checked out the next morning and checked in to another hotel. Very disappointed... No hot water to take a shower no cups in room most hotels I stay in when out of town they have coffee makers and cups no ice buckets or machines. Worst hotel I stayed in...
Nothing
Stayed in April 2024
Reviewed: 29 March 2024
Courtney
United StatesWithout saying anything bad I immediately lady after I didn’t see a reason to stay & it was smelly
Location
Stayed in March 2024
Reviewed: 27 March 2024
Melissa
United StatesThe roach I found in my room. How horrible the room smelled. The toothpaste all over the bathroom wall up to the ceiling. How dirty the floor was. How dusty the tables and TV were. Just very run down. The girl at the desk during the day couldn’t get off her phone long enough to have a conversation about check in/out. She was incredibly rude!
N/A
Stayed in March 2024
Reviewed: 22 March 2024
John
United StatesThere is not enough blanket.. 3 pillows for 2 guests that were flat as pancakes rooms smelled like smoke, and I say rooms because we got moved to another one after we checked in to our first one that was smoked in..broken bathroom vanity no dishes or pots at all in room even though you have a kitchenette..burner on stove did not work..stove looked like it was from a junkyard. And charged for early check-in..
We didn't like anything about the place.
Stayed in February 2024
Reviewed: 22 March 2024
Brittni
United StatesI did not like the fact that one of their staff members walked in the hotel room in me while I was naked three times. They had broken stuff in the closet.
That it’s quiet
Stayed in March 2024
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