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Reviews of Extended Stay America Suites - Salt Lake City - Union Park 2 stars

7555 South Union Park Avenue, Midvale, UT 84047, United States

#9 of 13 hotels in Midvale

Guests' Choice

Review score

Based on 159 hotel reviews

6.1

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.6

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    The first impression was not the best as the entrance to the building and lobby could be cleaner and more pleasant. The employee who greeted me didn't look very good and at one point was even a little rude.

    Rooms are clean and confortable. Location is convenient, safe and near restaurants and convenience stores.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good value for the money
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    BIt tired

    Good location , value

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    Great peaceful place to stay
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Peaceful

    Stayed in March 2024

  • Reviewed: 10 March 2024

    5.0
    Very Spartan, just the basics. Nice staff. Friendly dogs.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 5 nights

    There are a limited number of coffee makers, so we didn't have one in our room (they were all checked out). Our kitchenette two burner stovetop had only one functioning burner. Without a carpet dust piles up quickly, it would have been nice to have a dust mop or broom in the room. The kitchen drawer for utensils was missing. Breakfast is just prepackaged muffins (some days) and coffee ("grab-n-go") there is no seating area per se in the lobby.

    The location is close to grocery stores, mall, movies and restaurants. Just a mile from the highway and relatively quiet. We based here to go skiing for a week at Park City. It was an easy 30 minute drive to go skiing. Staff were very helpful and friendly. They allow dogs :-) (though we didn't bring one) you get to meet some very fine pups.

    Stayed in March 2024

  • Reviewed: 21 January 2024

    7.0
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 15 January 2024

    7.0
    The Rude manager.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Manager was very rude.

    Value

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Superb staff.
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lack of breakfast options

    Staff was very friendly

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Convenient, nice basic place to get some sleep before skiing.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    “Breakfast” was just oatmeal packets.

    Super convenient to the Cottonwood Canyons for skiing. Very basic rooms, no frills, but that’s all we needed. Nice lobby. I will say that the staff were accommodating when I messed up my reservation, so I really appreciated that!

    Stayed in December 2023

  • Reviewed: 13 November 2023

    6.0
    I thought the price was excellent I talked with the manager and all was well I hope she remembers m
    • With a pet
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The manager needs to take a class on people skills and needs to let people with dißabilities have their wants if she don't understand she needs to accept them and be willingly able to find out their problems by speaking with their mentor. Gi² Parker 8019184820

    It 2as great

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    I would not stay here again
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night

    Although we went for breakfast 15 minutes after it was open the dark roast coffee pot was empty and the only item left were 2 packets of instant oats. Breakfast was served on a narrow table at the entrance and not in a room. There were no bowls for the cereal, no bread, no granola bars no muffins either that the front desk clerk had mentioned there would be. The front desk did bring another pot of coffee but it was the light roast.

    The room was large and clean with a full kitchen. The location is close to restaurants. Check-in was fast and friendly and so was check-out.

    Stayed in November 2023

  • Reviewed: 16 September 2023

    5.0
    OK for one night
    • Business trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Transient place with scary guests, loud, smells of a lot of differing things. No real hospitality/ coffee/ breakfast.

    Nice area. Asian star restaurant was fabulous.

    Stayed in September 2023

  • Reviewed: 3 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Alarm went off for about 10 minutes. I have problems with my ears and it was unbearable.

    The lady at the front desk was vey nice

    Stayed in July 2023

  • Reviewed: 6 April 2023

    5.0
    A trade off: Good price Location and staff but poor cleanliness and loud guests
    • Leisure trip
    • People with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cons: The hotel was not clean (Bed had hair on sheets, hallways were not vacuumed at all, the room had a strange odor) Some of the extended stay guests played music VERY loud and late into the night (beyond 2am) The hotel allowed for pets that barked frequently throughout the night

    Pros: The staff were incredibly friendly The location was close to Alta and other Utah ski resorts, The rooms were quite spacious Our room (two doubles) had a full size refrigerator

    Stayed in April 2023

  • Reviewed: 18 February 2023

    6.0
    My room was ok I had my gun by my side cuz I saw some of the people that were around there I’ll stay somewhere else next
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking in

    The surrounding areas are nice

    Stayed in February 2023

  • Reviewed: 15 November 2022

    7.0
    Average
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Better type of breakfast. Flooring fixed so no trip hazards

    Nothing special just oatmeal or a muffin

    Stayed in November 2022

  • Reviewed: 20 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the hotel building was packed with cars and we needed to park in the back of the hotel. The place was kept pretty decent on the outside but the inside wasn't. As we checked in, the front entrance was messy. Then we made it to our room and realized the pictures from the website didn't do it justice. The beds were squicky. The table with chairs didn't match. Bathroom was very crampt. The shower had no water pressure and the sink faucet was the opposite. We needed to wear a towel to use the sink. After a long drive this was all just very disappointing.

    The location of the hotel was very convenient. This place is in a nice area and close to the medical office that I was scheduled to be at the next morning.

    Stayed in October 2022

  • Reviewed: 17 October 2022

    7.0
    Nice clean rooms but bad shower conditions
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast isn't a breakfast: coffee and cerealsbar, not cool. The water pressure in the shower was ridiculously low, it was no fun to wash long hair or take relaxed shower.

    Staff was very friendly. The room was very cosy and clean.

    Stayed in October 2022

  • Reviewed: 25 September 2022

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom faucet leaked. Couldn't use it. Bathroom floor was dirty, as if it hasn't been mopped.

    Location

    Stayed in September 2022

  • Reviewed: 13 September 2022

    5.0
    Last place I’d recommend
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    unkempt

    nothing

    Stayed in September 2022

  • Reviewed: 2 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    the location and the characters that were around the location

    the bed was comfy. the location was a little sketchy. but also close to a lot of amenities.

    Stayed in August 2022

  • Reviewed: 25 July 2022

    5.0
    Reasonably priced, friendly staff but not the most comfortable.
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room air conditioning didn’t work well; it was hot and hard to sleep. While the kitchen was convenient, the stove didn’t appear to work. The free Wi-fi kept disconnecting. They offered premium Wi-Fi for purchase but I believe decent Wi-fi should be included in the price of the room. Finally, free coffee in the lobby was only available during a very limited time in the morning and they didn’t have milk to go with it. Powdered creamer doesn’t cut it but they had even run out of that, thought I suppose I could have bought some milk and put it in my fridge.

    Friendly and helpful staff. Laundry facilities were convenient. The location is walking distance from restaurants and shops, even if the neighborhood isn’t a particularly pedestrian friendly kind of place. The units have a kitchen with a fridge and microwave which is convenient.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    6.0
    Pleasant
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was below standards. Poor options of breakfast items. No coffee machine in the rooms, and no ice bucket.

    It was clean and quiet. It was accesible and near to shopping centers.

    Stayed in July 2022

  • Reviewed: 25 June 2022

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were on the bottom floor easier access.

    How close we were to our family reunion.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    very minimal breakfast with no seating wifi variable

    Stayed in June 2022

Showing 1 – 25

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