1295 US Highway 1 , Avenel, NJ 07001, United States
#4 of 7 hotels in Avenel
Guests' ChoiceBased on 92 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.2
Facilities
7.9
Staff
8.1
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 20 May 2024
Adesuyi
NigeriaAbsence of a Bar Lounge
Cleanliness, friendly and obliging staff
Stayed in May 2024
Reviewed: 23 February 2024
Viktorija
Lithuaniawhen you come to breakfast at 8:30 there is nothing left to eat except muffins and cereal
Stayed in February 2024
Reviewed: 20 February 2024
Shonda
United StatesIt was very clean in the bed was very comfortable
Stayed in February 2024
Reviewed: 19 November 2023
Carlos
EcuadorLocation
Facilities
Stayed in November 2023
Reviewed: 24 August 2023
Nadine2728
United StatesWe only stayed one night, but my children were looking forward to the pool. When we got there, the pool was being cleaned. Big bummer! We chose this hotel because of the pool.
The front staff lady was so nice... Sorry, don't remember her name
Stayed in July 2023
Reviewed: 17 June 2023
Sjoberg
United StatesThere was not much light and no waffles for breakfast...
We just needed a place cuz our flight was delayed and we missed our connection. It was comfortable and we appreciated the 12:00 check out.
Stayed in June 2023
Reviewed: 2 May 2023
Nana
United Statesneighborhood, not walkable or feel safe
clean & comfortable bed & good breakfast
Stayed in April 2023
Reviewed: 9 November 2022
Candy
United StatesParking area... want enough parking for my liking. I didn't like that it stated my room was a suite but it didn't look like a suite at all
I like that the facility had a pool. The rooms were okay wish if it said a suite. It really could've looked like one
Stayed in October 2022
Reviewed: 9 October 2022
Reginald
United StatesStaff
Stayed in August 2022
Reviewed: 23 July 2022
Pedro
United StatesGood place
Stayed in July 2022
Reviewed: 24 April 2022
Alesha
United StatesStaff was friendly and very helpful
Stayed in April 2022
Reviewed: 22 August 2021
Megan
United StatesOnly thing that needs to be addressed is more parking
Stayed in August 2021
Reviewed: 28 March 2024
Torrie
United StatesI didn’t like I paid for a certain room didn’t get it , pool was nasty and grease and hair floating on top , room wasn’t clean good we found old cereal by the bed, and I didn’t like that people live there and was kind of loud ..
Breakfast was decent for the kids
Stayed in March 2024
Reviewed: 28 March 2024
Linnette
United StatesThe price
The pool
Stayed in March 2024
Reviewed: 31 December 2023
Katty
United States👏👏👏👏
Stayed in December 2023
Reviewed: 18 October 2023
Tiffany
United StatesFree breakfast was running out by 9am. None of the hit breakfast promised was available. Very limited selections. If you like coffee, bananas and pre packaged muffins… then this is the place for you.
Front staff was nice
Stayed in October 2023
Reviewed: 22 September 2023
Joannie
United StatesNo hot water
Stayed in August 2023
Reviewed: 31 August 2023
Jen
GermanyThe room was very damp. The need humidifiers in the room.
The location and staff were good
Stayed in July 2023
Reviewed: 17 August 2023
Uttaro
United StatesThe customer service given by Kesha F was terrible. I was charged the full amount for my room even though I had already paid for it in full on this site 9 days prior to my stay. Kesha F insisted she knew what she was doing and had been an employee there for 8 years. Well her 8 years of experience did me no good because she was in fact wrong. I ended up getting refunded by the hotel almost a week later.
the free breakfast was the only good thing about my stay
Stayed in August 2023
Reviewed: 7 August 2023
Ademar
United StatesIt was an excellent experience with the reception everything went very well, I would like to thank the management for the excellent accommodation, we felt very comfortable and we had an excellent breakfast note 10 congratulations, thank you very much
Stayed in August 2023
Reviewed: 8 June 2023
Rutth
SpainThey were cutting the breakfast every day, they told us because of their budget. They didn’t clean the bedroom everyday. I had to ask for shower gel.
It is on a good location
Stayed in June 2023
Reviewed: 26 April 2023
Michael
NetherlandsSwimming pool was out of order.
Large room, decent facilities.
Stayed in April 2023
Reviewed: 21 February 2023
Tiffany
United StatesThe room that we were originally checked into TV did not work. After calling multiple time for someone to assist us, we were told on two different occasions that someone was on their way up until I had to go down to the front desk only to realize, no one was on their way as told over the phone. I was naturally very upset by this because I had just returned from a funeral. The manager at the front desk was very rude and basically said something to the effect of, then just move to another room! We were all already unpacked and this was beyond an inconvenience. Poor hospitality. I understand things happen but it’s how you handle it that makes all the difference!
NA
Stayed in February 2023
Reviewed: 24 January 2023
Ayad
CanadaPack your bags and also pack your power tools since you will need them to get into your room. We get to this hotel to find that the room they gave us has less beds than the number of guests. So I ask for an extra bed and the answer was we don’t have one. They even were not able to provide comforters or bed sheets for us to manage through the first night. We ask to heat some food for our kids and the answer was the microwave is broken. A multistorey hotel has only a single microwave and it happens to be broken. So we ask to use the bread toaster in the breakfast area yet the answer was breakfast hours are over and they will not allow us to use it. One day we exit our room to be faced with an unpleasant and smelly surprise. A freshly used toilet plunger is placed by our room door! To add insult to injury, we try to access our room one day and the access card does not work. Reception make me go up and down a few times telling me it now works yet it still would not work. After negotiations with the hotel manager she agrees to come up and try it for herself to find that non of the cards they gave us work. So they make us wait for a few hours in the reception until their engineer shows up. He had to break the door lock with a steel bar and tools to gain access to the room. We were disappointed since we lost that day waiting for them to get us to access our room. Not only did the hotel manager not apologize, she also charged us an extra day since our stay exceeded the checkout time as we were waiting for them to unlock our room door. While I waited for them to unlock the door, I overhear a staff member describing the door access system as “garbage” and the fact that this is a recurring issue. Overall, the hotel staff were unhelpful and rude. The hotel manager was the worst of them all. We will never go back and I do not recommend for anyone to stay here!
Stayed in December 2022
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