5285 Broadmoor Circle North West, North Canton, OH 44709, United States
#8 of 12 hotels in North Canton
Guests' ChoiceBased on 100 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.6
Staff
8.5
Value for money
7.7
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End of dialog contentReviewed: 15 April 2024
Beverly
United StatesThe noise of people walking in the room above. Seemed to be louder than in other hotels we've been in.
Very friendly staff. Location was convenient and room was comfortable.
Stayed in April 2024
Reviewed: 4 July 2023
Will
United StatesStaff was the friendliest I’ve ever encountered. From front desk to maintenance to breakfast staff.
Stayed in June 2023
Reviewed: 26 February 2023
Jill
United StatesBathrooms seemed to maybe need some updating, but not a huge deal.
Location was great, bed was comfortable. The staff was very friendly and helpful!
Stayed in February 2023
Reviewed: 24 February 2023
Cassidy
United Statesthe sink and tub were clogged and took forever to drain
Jessica at the front desk was super friendly and especially helpful.
Stayed in February 2023
Reviewed: 9 September 2022
Mary
United StatesNO house keeping!!
everyone was pretty friendly.
Stayed in September 2022
Reviewed: 14 August 2022
Praveen
United Statesthe bed and pillows were uncomfortable.
breakfast was ok. doreen richardson was wonderful.
Stayed in August 2022
Reviewed: 19 July 2022
April
United StatesWas clean and the staff friendly.
Stayed in July 2022
Reviewed: 12 July 2022
Shaelyn
United StatesPrice
Stayed in July 2022
Reviewed: 4 June 2022
Jocelyn
United Statesside door was not secure, did not close properly, anyone could just walk into the hallway from outside
easy location, clean room, decent breakfast
Stayed in June 2022
Reviewed: 2 June 2022
Stephen
United StatesTemp in hot tub was cold. And no toaster for breakfast.
Doreen the breakfast clerk was very friendly. All staff was great.
Stayed in May 2022
Reviewed: 24 May 2022
Sharon
United StatesThe breakfast sandwich was not appetizing. Sandwich stuck to wrap and was a little gooey.
The breakfast had a nice selection of items. Whether cold or hot.
Stayed in May 2022
Reviewed: 14 March 2022
Green
United StatesThe front desk staff was very helpful and the breakfast was really good.
Stayed in March 2022
Reviewed: 8 February 2022
Tara
United StatesI didn't care for all the issues with the wifi and day time front desk personnel did not seem interested in helping at all. Night shift did their best but it was unfortunately not resolved. Breakfast was also a little lackluster.
Most of the staff were very friendly and helpful. The whole place was so clean! I also liked that the pool was open later and the check out was later than most hotels.
Stayed in February 2022
Reviewed: 29 January 2022
Bruce
United StatesI have stayed there several times. It serves my needs well.
Stayed in January 2022
Reviewed: 20 December 2021
Stephanie
United StatesPool water was cold. Too many kids running through the hallways being extremely loud with no supervisor
Stayed in December 2021
Reviewed: 17 December 2021
Alberto
Canadalittle noisy fan
well located, properly maintained and good managed
Stayed in December 2021
Reviewed: 18 October 2021
Will
United StatesConvenience
Card left in room from previous stay, item in freezer left from previous stay, no bath mat
Stayed in October 2021
Reviewed: 5 October 2021
Rick
United StatesBooked the room online for $99. However my final bill was $140. I didn’t look at it until I was back home. Disappointing to say the least. My fault for not looking I suppose.
Stayed in October 2021
Reviewed: 18 July 2021
Randall
United StatesBreakfast
Staff location
Stayed in July 2021
Reviewed: 5 June 2024
Deana
United States1. I booked with this hotel because they offered an indoor hot tub and pool. The jets in the hot tub were not working. I brought this to managements attention and she said that “they had just been fixed last week”. 2. On day number two of my stay, they were out of ALL juice for breakfast. The sign simply said that ice water was the only alternative. Talked to the breakfast attendant and he said that they wouldn’t be getting any deliveries for another THREE days. 3. On day number three of my stay, they were out of both milk and cereal. At this point they were out of all but one type of muffin. Again, the breakfast attendant stated that they would not be getting any deliveries until Wednesday. This was on Monday. 4. Housekeeping never once knocked on our door to see if we needed anything. We had to chase them down for towels and had to go to the front desk for toilet paper. 5. There were ants in the room, coming from a bad seal on the windows. 6. When I spoke to management about these issues, I was told that because I had booked through a third party site there was nothing they could do about a partial refund. I booked this room for my granddaughter’s high school graduation/birthday present. We were attending a concert in the area. This facility was more expensive than other facilities in the area but I wanted to make the stay memorable and fun. It DEFINITELY did not live up to my expectations and was NOT worth the extra cost!
The staff was very nice and as helpful as they could be given the circumstances.
Stayed in June 2024
Reviewed: 24 May 2024
Frank
United StatesBreakfast was good
Stayed in May 2024
Reviewed: 2 March 2024
Seanna
United StatesNothing
The staff at check in was by far the friendliest I have ever had. She called within 10 minutes to make sure everything was great with the room.
Stayed in March 2024
Reviewed: 5 October 2023
Richard
United StatesN/a
All was great, loved the breakfast
Stayed in September 2023
Reviewed: 8 April 2023
Jerome
United StatesMost of there workout equipment didn't work
It was great customer service
Stayed in April 2023
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