20525 Highway 59, Humble, TX 77338, United States
#29 of 44 hotels in Humble
Guests' ChoiceBased on 61 hotel reviews
7.7Cleanliness
8.3
Comfort
8.0
Location
8.2
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 9 April 2024
Unercorn
United StatesThe last two times we booked there we got a room we did not reserve. We asked for two Queen room and twice we get there and they telling us they only have a King Room. So twice my kids had to sleep on the floor.
The Night Reception was absolutely amazing.
Stayed in March 2024
Reviewed: 5 April 2024
Sherry
United StatesI thought indoor pools were always heated. My mistake. My granddaughters swam 3 times while there. Two of the times they gave them hand towels to dry off with. Was not enough. Just think they should have pool towels for swimmers.
Room was good. Staff was friendly.
Stayed in April 2024
Reviewed: 6 February 2024
Cynthia
United StatesBreakfast Buffett was ok. It could use some variety of meats and grits would be an easy and good addition.
Easy off the freeway. Cleanliness. Spacious room. Friendly staff. Heated indoor pool.
Stayed in February 2024
Reviewed: 22 August 2023
Andrea
United StatesThe bed was horrible
You could feel the springs in the mattress
Stayed in August 2023
Reviewed: 29 June 2023
Shaw
United StatesThe beds was un comfortable. The head of the bed had you feeling like you were going down a hill. I could not sleep .
The Staff was nice and professional.
Stayed in June 2023
Reviewed: 27 February 2023
Irene
United StatesTo soft bed
Stayed in February 2023
Reviewed: 22 December 2021
Laura
United StatesSoda selections low, not a lot of selection for late night snacks..
Breakfast in the hotel. Breakfast menu has a variety of selections. Your front desk staff was EXCELLENT.
Stayed in November 2021
Reviewed: 29 November 2021
Laura
United StatesAt least two bottle waters placed in room and microwave at least on each floor. Include Diet Coke on sale selections. No Wi-Fi
The breakfast was good. The staff, especially Trivett, was EXCELLENT!!!!!
Stayed in November 2021
Reviewed: 17 September 2021
Feliciano
United StatesWish there was a stand in shower.
The indoor pool and breakfast.
Stayed in August 2021
Reviewed: 6 August 2021
Dk
United StatesThe room smelled like dogs! I sprayed Lysol that I brought several times.
The staff was very nice!
Stayed in August 2021
Reviewed: 5 July 2021
Samantha
United StatesWe had to change room because there were ants all over the headboard of the bed.
The staff was phenomenal. They really took care of us. When I called about the ants they had another room with in 10 minutes. They were concerned if we had gotten bit by the ants. We did not get bit.
Stayed in July 2021
Reviewed: 22 June 2021
Hill
United StatesBreakfast was great! Room was quite decent.
Stayed in June 2021
Reviewed: 30 May 2021
Mark
United StatesThe pillows
Stayed in May 2021
Reviewed: 28 March 2024
Greeneyeshenry
United StatesHaving to wait for traffic to get onto the on ramp.
The indoor pool. I like how the room was already cool when I checked in.
Stayed in March 2024
Reviewed: 14 August 2023
Charlotte
United StatesThe swimming pool could have been a little clear .it seemed a bit dirty. But overall it was pleasant.
The breakfast was great . Hot and very fresh, the staff was helpful and friendly willing to assisthe swimming pool didn't seem t in any way.
Stayed in August 2023
Reviewed: 17 July 2023
Kristin
United StatesWe were unable to come in and out of our room the whole weekend without finding a staff member to let us in some of the staff wasn’t friendly and not a good help the staff brought outside children to swim at the pool so it was limited space I had difficulty at checkin trying to get the room I originally booked there was a lady downstairs at breakfast our last day stealing food not sure she was even a guest at the property we where unable to use wifi and unable to stream anything on TV so we just had basic cable there where things they failed to mention at checkin
That it was a place to stay
Stayed in July 2023
Reviewed: 18 May 2023
Alfred
United StatesClose to the mall
Stayed in May 2023
Reviewed: 25 January 2023
Ariel
United Statesvery nice pool and very clean rooms
Stayed in November 2022
Reviewed: 3 November 2022
Mccrea
United StatesClerk prior to check out on Sunday would not issue towels after I walked downstairs and we waited for ours for clean towels.
Stayed in October 2022
Reviewed: 25 October 2022
Earl
United StatesWIFI WOULD NOT CONNECT, TV SATELITTE RECEPTION WAS SPORADIC AND OFTEN WENT BLACK, AND NO WHERE IN THE VICINITY OF THE BED WAS THERE AN ACCESSIBLE 120 V OUTLET, SOMETHING ONE NEEDS USING A CPAP MACHINE i WILL NEVER STAY HERE AGAIN
Stayed in October 2022
Reviewed: 10 October 2022
Shuntranice
United StatesOct 9 morning. Front desk lady was horrible and rude
Patrick at from desk was awesome
Stayed in October 2022
Reviewed: 28 August 2022
Tiara
United Stateslot of people hanging outside, Tv didn’t work, and lost water pressure while taking a shower
The location
Stayed in August 2022
Reviewed: 4 July 2022
Rachel
United Statesinfestation of bugs and staff response to the problem. I asked housekeeping if I could have two washcloths and was told no. called front desk they said they would bring them and never did. changed rooms 2x due to facility problems
comfortable bed
Stayed in July 2022
Reviewed: 21 June 2022
Omar
United Statesfridge too small, no microwave.No Spanish broadcasting channels.
Location close to a Shopping Mall, main thoroughfare and to destination.
Stayed in June 2022
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